IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Unix/Linux

Over twenty years experience in the area of Solaris, Linux, and Unix ensures that you are benefiting from a very mature and successful Solaris, Linux, and Unix training program.  TechNow offers the full suite of Solaris, Linux, and Unix courses utilizing real hardware.  This is not virtualized Solaris on Intel processors, or remote connection to a distant system.  The student learns to deal with real hardware taking advantage of Sparc T series processors. Solaris 10 and Solaris 11 is taught hands-on with data center skills as the focus.  We also offer Solaris 10 migration courses to Solaris 10 or Solaris 11.

The following is a list of our Unix/Linux training courses:

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TN-5415: Installation, Storage, and Compute with Windows Server 2016

 

Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
  • Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
  • Describe enterprise storage solutions, and select the appropriate solution for a given situation
  • Implement and manage Storage Spaces and Data Deduplication
  • Install and configure, and manage Windows and Hyper-V containers
  • Describe the high availability and disaster recovery technologies in Windows Server 2016
  • Plan, create, and manage a failover cluster
  • Implement failover clustering for Hyper-V virtual machines
  • Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
  • Create and manage deployment images
  • Manage, monitor, and maintain virtual machine installations

Prerequisites:

  • A basic understanding of networking fundamentals
  • An awareness and understanding of security best practices
  • An understanding of basic AD DS concepts
  • Basic knowledge of server hardware
  • Experience supporting and configuring Windows client operating systems such as Windows 10
  

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CT-225: Network+

 

Course Overview:

CT-225: Network+ is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. The course also helps to prepare students for three popular certification examinations: CompTIA Network+, Microsoft Networking Essentials, and Novell Networking Technologies.

Attendees to CT-225: Network+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/25/2025 - 08/29/2025
08:00 -16:00 		CT-225: Network+
TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025
08:00 -16:00 		CT-225: Network+
TechNow, Inc, San Antonio TX

Duration 5 days

Course Objectives:

  • Identify basic network theory concepts and major network communications methods
  • Describe bounded network media
  • Describe unbounded network media
  • Identify the major types of network implementations
  • Identify TCP/IP addressing and data delivery methods
  • Analyze routing and switching technologies
  • Identify the components of a TCP/IP implementation
  • Analyze network security
  • Implement network security
  • Identify the components of a WAN implementation
  • Identify the components used in cloud computing and virtualization
  • Identify the components of a remote network implementation
  • Manage networks
  • Troubleshoot network issues

Prerequisites:

Comments

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User: hanbri9

Instructor comments: Great instructor.

Facilities comments: BEST HOTEL!!!!!!! AMAZING LOCATION, GOOD FOOD, NICE SPACE. The location of the hotel is what is almost the best about it. Driving up hwy 10 in the morning is absolutely awful.

 

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Microsoft

The Microsoft platform is arguably the largest component in any IT architecture, and rate of change in this arena makes training in the Microsoft platform a must.  TechNow can and does teach the entire gamut of Microsoft technologies, from Servers to application development. 

Here is a list of all of our Microsoft courses:

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