Course Overview: 

 

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles.  This leads to the processes of confirming the validity and usability for quality of the product development.  An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum Development Team roles
  • Document the interactions between the user of a system and the system itself
  • Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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TechNow is in no way associated with SANS or GIAC, but has courses that are similar in subject matter:

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Course Overview:

TechNow Cloud Security Fundamentals addresses the loss of hands-on control of system, application, and data security in the Cloud computing environment.  Security teams wrestle with the impact and liability of Cloud computing on an organization.  This course enables the security team to assist in contract language and Service Level Agreements (SLAs) when utilizing Cloud Service Providers (CSPs).

Compliance and auditing are introduced with strategies for control verification and audit analysis in the CSP environment.  Software as a Service (SaaS) to Infrastructure as a Service (IaaS) and everything in between require a compliance strategy.  Students will go in-depth into the architecture and infrastructure fundamentals for private, public, and hybrid clouds.   Topics covered include: patch and configuration management, virtualization security, application security, and change management. Policy, risk assessment, and governance within cloud environments will be covered with recommendations for both internal policies and contract provisions to consider.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to effectively manage security in the cloud environment.

Attendees to TN-913: Cloud Security Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
05/27/2026 - 05/29/2026
08:00 -16:00
TN-913: Cloud Security Fundamentals
TechNow, Inc, San Antonio TX
09/09/2026 - 09/11/2026
08:00 -16:00
TN-913: Cloud Security Fundamentals
TechNow, Inc, San Antonio TX
12/07/2026 - 12/09/2026
08:00 -16:00
TN-913: Cloud Security Fundamentals
TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Objectives:

  • Cloud computing introduction
  • Security challenges in the cloud
  • Infrastructure security in the cloud
  • Policy, risk, and governance for cloud computing
  • Compliance and legal considerations
  • Audit and assessment for the cloud
  • Data security in the cloud
  • Identity and Access Management (IAM)
  • Disaster Recovery and Business Continuity Planning (DR/BCP) in the cloud
  • Intrusion detection and incident response

Course Prerequisites:

  • GSEC, CISSP, CASP or equivalent experience in managing enterprise infrastructures
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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User: reedrobt

Instructor comments: Dave is like an encyclopedia of technical topics...what "doesn't" he have expertise in?

Facilities comments: Home2 location was well-kept and convenient to other services.


 

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Course Overview:

This hands-on course provides an intensive overview of fundamental UNIX commands that are common to all flavors of UNIX, but the focus is on RedHat. At the end of this course students will have a firm grasp of how the UNIX operating system works, how to accomplish powerful functions using multiple commands & most importantly of all, how to think UNIX. With the skills gained in this course, students can move on to RedHat System Administration I or Linux System Admnistration I.

Attendees of TN-125: Introduction to UNIX and Linux will receive course materials and expert Instruction.

Date/Locations:

Date/Time Event
04/20/2026 - 04/24/2026
08:00 -16:00
TN-125: Introduction to UNIX and Linux
TechNow, Inc, San Antonio TX
07/13/2026 - 07/17/2026
08:00 -16:00
TN-125: Introduction to UNIX and Linux
TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026
08:00 -16:00
TN-125: Introduction to UNIX and Linux
TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

  • Unix Overview
  • Introduction to the UNIX command Line
  • Managing and controlling access to files
  • Batch Scripting and tools
  • Regular Expressions, Pipelines, and IO Redirection
  • Text File Manipulation
  • Basic Network Commands
  • Managing Unix Processes
  • GNOME Graphical Desktop

Prerequisites:

  • Basic Knowledge of Computers

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User: trkdashin

Instructor comments: Very knowledgeable

Facilities comments: Nice Hotel


 

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Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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