PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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N-315: Cisco Secure Virtual Private Networks

Course Overview:

This course is designed for students who intend to work with virtual private networks (VPNs) using IPSec. The course includes detailed coverage of the VPN 3000 Concentrator, a scalable remote access platform that offers encryption, high availability, and superior performance. This class is an invaluable theory and configuration guide for the VPN 3000 series of products, with its thorough coverage of concentrators, hardware clients, and software clients.

Attendees to N-315: Cisco Secure Virtual Private Networks will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

Network Security & Virtual Private Network Technologies Cisco VPN 3000 Concentrator Series Hardware Overview
Routing on the VPN 3000
Configuring the Cisco VPN 3000 for Remote Access Using Pre-shared Keys
Configuring the Cisco VPN 3000 for Remote Access Using Digital Certificates
The Cisco VPN Client Firewall Feature
Configuring the Cisco 3002 Hardware Client for Remote Access
Configuring the Cisco 3002 Hardware Client for User & Unit Authentication
Configuring Cisco VPN Clients for Backup Server, Load Balancing & Reverse Route Injection
Configuring the Cisco 3000 Concentrator for IPSec over TCP & UDP
Configuring LAN-to-LAN VPNs on the Cisco 3000
Network Monitoring & Administration Troubleshooting

Prerequisites:

Students who attend this advanced course must have experience in configuring Cisco IOS software
CCNA certification
Basic knowledge of the Windows operations system
Familiarity with the networking & security terms & concepts

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TN-565: Nessus Vulnerability & Compliance Auditing

Course Overview:

This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.

This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Introduction to Nessus and Vulnerability Scanning
Nessus Installation and Administration
Basic Nessus Scan Operation
Nessus Scan Configuration and Policy Creation
Vulnerability Analysis and Reporting with Nessus
Advanced Scan Configuration and Policy Creation
Introduction to Compliance and Auditing
Nessus Auditing Features
Windows System Auditing
Unix System Auditing
Cisco IOS Auditing
Nessus Database Auditing
Nessus Content Auditing
Auditing to Industry Guidelines
Auditing to Federal Guidelines

Prerequisites:

Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.

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TN-5305: Supporting and Troubleshooting Windows 11

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices

Prerequisites:

Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
Windows Server fundamentals.

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TN-555: Certified Ethical Hacker v13 (CEH)

Course Overview:

This CEH course will immerse you into a “Hacker Mindset” in order to teach you how to think like a hacker and better defend against future attacks. Students are in the driver’s seat with a hands-on training environment employing a systematic ethical hacking process. All while teaching students how to scan, test, hack, and secure target systems. CEH shows how hackers think and act maliciously so you can learn to better position your organization’s security infrastructure and defend against future attacks.

This CEH course covers the Five Phases of Ethical Hacking, diving into Reconnaissance, Gaining Access, Enumeration, Maintaining Access, and covering your tracks.

This CEH course delivers in-demand ethical hacking skills while preparing you for the internationally-recognized Certified Ethical Hacker (CEH) certification exam from EC-Council.

This course supports a certification that is DoD approved 8570 Baseline Certificate and meets DoD 8140/8570 training requirements.

What’s Included:

EC-Council official E-Courseware
EC-Council official iLabs code with access for 6 months
EC-Council official Certificate of Attendance
CEH Exam Voucher

Security Course Flow

Dates/Locations:

Date/Time	Event
02/23/2026 - 02/27/2026 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX
06/01/2026 - 06/05/2026 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX
08/24/2026 - 08/28/2026 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX
11/30/2026 - 12/04/2026 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Content:

Module 01. Introduction to Ethical Hacking
Module 02. Foot-printing and Reconnaissance
Module 03. Scanning Networks
Module 04. Enumeration
Module 05. Vulnerable Analysis
Module 06. System Hacking
Module 07. Malware Threats
Module 08. Sniffing
Module 09. Social Engineering
Module 10. Denial-of-Service
Module 11. Session Hijacking
Module 12. Evading IDS,Firewalls, and Honeypots
Module 13. Hacking Web Servers
Module 14. Hacking Web Applications
Module 15. SQL Injection
Module 16. Hacking Wireless Networks
Module 17. Hacking Mobile Platforms
Module 18. IoT and OT Hacking
Module 19. Cloud Computing
Module 20. Cryptography

Prerequisites:

Windows operating system and/or Linux operating system or other Unix-based OS
TCP/IP protocols and implementation
At least 2 years of IT security experience
TN-325:Security+

Target Audience:

Information Security Analyst/Administrator, Information Assurance (IA) Security Officer, Information Security Manager/Specialist, Auditors, Security Professional, Site Admins, Penetration Testers, Red Team,Risk/Threat/Vulnerability Analyst, Individuals concerned about the integrity of network infrastructure

About us:

TechNow has taught security courses for almost 30 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales in security training, consulting, and compliance.

Tech Now, Inc. is an accredited Training Center with Ec-Council.

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