Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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Course Overview:

TN-813: Certified in Governance, Risk, and Compliance (CGRC) course is for the (ISC)²® Certified in Governance, Risk, and Compliance (CGRC) credential previously known as Certified Authorization Professional (CAP). This course walks the student through the Risk Management Framework following practices the NIST pubs. CGRC is an objective measure of the knowledge, skills and abilities required for personnel involved in the process of certifying and accrediting security of information systems. Specifically, this credential applies to those responsible for formalizing processes used to assess risk and establish security requirements. Their decisions will ensure that information systems possess security commensurate with the level of exposure to potential risk, as well as damage to assets or individuals.The CGRC credential is appropriate for civilian, state and local governments in the U.S., as well as commercial markets. CGRC certification applies to job functions such as authorization officials, system owners, information owners, information system security officers, and certifiers.  CGRC is crucial to the Management staff.

This course is the “why” of the entire security field. It provides a logical way of allocating resources where there is greatest risk and why we make the decisions we make in the field of security. It is TechNow’s view that of all the security courses we have seen, this course genuinely puts the “big picture” of security in front of the students. Students actually come to an understanding of truly what is critical to security of an enterprise versus a bunch of nuts and bolts of security.

TechNow’s CGRC course covers all of the (ISC)²® CGRC 7 Knowledge domains:

  • Security and Privacy Governance, Risk Management, and Compliance Program
  • Scope of the System
  • Selection and Approval of Framework, Security, and Privacy Controls
  • Implementation of Security and Privacy Controls
  • Assessment/ Audit of Security and Privacy Controls
  • System Compliance
  • Compliance Maintenance

RMF Related Steps

  • Prepare – Process Initiation
  • Categorize Information Systems
  • Establish the Security Control Baseline
  • Apply Security Controls
  • Assess Security Controls
  • Authorize Information System
  • Monitor Security Controls

TechNow’s CGRC Instructors have extensive knowledge and experience in the field, and have been working with organizations to build assessor teams for over 20 years.

Attendees to TN-813: Certified in Governance, Risk, and Compliance (CGRC) will receive TechNow authorized training materials, including access to the documentation of the CGRC Exam domains, and expert instruction.

Dates/Locations:

Date/Time Event
02/17/2026 - 02/20/2026
08:00 -16:00
TN-813: Certified in Governance, Risk and Compliance (CGRC)
TechNow, Inc, San Antonio TX
05/26/2026 - 05/29/2026
08:00 -16:00
TN-813: Certified in Governance, Risk and Compliance (CGRC)</a>
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00
TN-813: Certified in Governance, Risk and Compliance (CGRC)
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Initiate the Preparation Phase
  • Perform Execution Phase
  • Perform Maintenance Phase
  • Understand the Purpose of Security Authorization

Prerequisites:

  • IT Security
  • Information Assurance
  • Information Risk Management certification and systems administration
  • 1-2 years of general experience technical experience
  • 2 years of general systems experience
  • 1-2 years of Database/Systems Development/Network Experience
  • Information Security Policy Experience

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Course Overview:

This hands-on course provides an intensive overview of fundamental UNIX commands that are common to all flavors of UNIX, but the focus is on RedHat. At the end of this course students will have a firm grasp of how the UNIX operating system works, how to accomplish powerful functions using multiple commands & most importantly of all, how to think UNIX. With the skills gained in this course, students can move on to RedHat System Administration I or Linux System Admnistration I.

Attendees of TN-125: Introduction to UNIX and Linux will receive course materials and expert Instruction.

Date/Locations:

Date/Time Event
01/26/2026 - 01/30/2026
08:00 -16:00
TN-125: Introduction to UNIX and Linux
TechNow, Inc, San Antonio TX
04/20/2026 - 04/24/2026
08:00 -16:00
TN-125: Introduction to UNIX and Linux
TechNow, Inc, San Antonio TX
07/13/2026 - 07/17/2026
08:00 -16:00
TN-125: Introduction to UNIX and Linux
TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026
08:00 -16:00
TN-125: Introduction to UNIX and Linux
TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

  • Unix Overview
  • Introduction to the UNIX command Line
  • Managing and controlling access to files
  • Batch Scripting and tools
  • Regular Expressions, Pipelines, and IO Redirection
  • Text File Manipulation
  • Basic Network Commands
  • Managing Unix Processes
  • GNOME Graphical Desktop

Prerequisites:

  • Basic Knowledge of Computers

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User: trkdashin

Instructor comments: Very knowledgeable

Facilities comments: Nice Hotel


 

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Course Overview:

This course gives students the knowledge and skills to configure Active Directory Domain Services in a distributed environment, implement Group Policies, perform backup and restore, and monitor and troubleshoot Active Directory related issues.  This course includes material contained in Microsoft’s 6424, 6425, 6426 and is an aid to preparation for the 70-640 exam.

Attendees to TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Installation
  • Administration
  • Users
  • Groups
  • Computers
  • Group Policy Infrastructure
  • Group Policy Settings
  • Domains and Forests

Prerequisites:

  • Basic understanding of networking
  • Intermediate understanding of network operating system
  • An awareness of security best practices
  • Basic knowledge of server hardware
  • A+ or equivalent knowledge
  • Some experience creating objects in Active Directory
  • Basic concepts of backup and recovery in a Windows Server Environment

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Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.

Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction.
Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Manage Identity
  • Plan Desktop and Device Deployment
  • Plan and Implement a Microsoft 365 Solution
  • Configure Networking
  • Configure Storage
  • Manage Data Access and Protection
  • Manage Remote Access
  • Manage Apps
  • Manage Updates and Recovery

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