TechNow offers many courses that also have a related certification exam. As an Authorized Peason VUE testing center, we offer exams for many certifications. Pearson VUE offers exams for a wide array of certifications that includes the IT certs of Cisco, EC-Council, CompTIA, and SANS.
Course Overview:
This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.
Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 2 Days
Course Objectives: At the conclusion of this course, students will be able to:
- Understand the Scrum Flow, the core components of the Scrum framework
- Understand the scope of the Product Owner role in detail
- Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
- Understand the scope of the Scrum Master role at a high level
- Understand the scope of the Scrum Development Team roles
- Document the interactions between the user of a system and the system itself
- Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format
Target Student:
- Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.
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Course Overview:
CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions. Cloud Essentials is a vendor-neutral credential designed to validate the candidate has an understanding of basic terms and definitions of cloud computing along with the different processes involved in the successful adoption of cloud computing and its implications for organizations’ use.
TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ curriculum.
Attendees to CT-213: Cloud Essentials+ will receive TechNow approved course materials and expert instruction.
Date/Locations:
| Date/Time | Event |
|---|---|
|
10/14/2025 - 10/16/2025 08:00 -16:00 |
CT-213: Cloud Essentials+ TechNow, Inc, San Antonio TX |
Course Duration: 3 days
Course Objectives:
- Domain 1 : Cloud Concepts
- Understand cloud principles
- Identify cloud networking concepts & storage techniques
- Understand cloud design aspects
- Domain 2: Business Principles of Cloud Environments
- Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis
- Highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches
- Domain 3: Management and Technical Operations
- Explain aspects of operating within the cloud, such as data management or optimization
- Understand the role of DevOps in cloud environments, like API integration or provisioning
- Domain 4: Governance, Risk, Compliance and Security for the Cloud
- Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.
Course Prerequisites:
- CompTIA recommends that a candidate have at least 6 months of experience in an IT environment, with direct involvement in IT-related tasks responsibilities and/or decision making.
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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
08/04/2025 - 08/08/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This hands-on, lab-driven course directs managers, project managers, and team leaders through the real-world process of using SharePoint to propel projects. Improve efficiency and boost the likelihood of success as you learn to build a customized Project Management Information System (PMIS), develop SharePoint project sites, build document libraries and management protocols. You will integrate Microsoft Office software, build SharePoint Workflows, archive completed projects, and much more during SharePoint project management training. Add these critical SharePoint tools to your project management expertise and experience the drastic difference that comes with truly effective project management.
Attendees to TN-323: SharePoint 2010/2013 for Project Management will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Duration: 3 days
Course Objectives:
- SharePoint as a Project Management Information System (PMIS)
- Creating a PMIS
- Enabling Team Collaboration with SharePoint
- Tracking Projects with SharePoint
- Working with Business Intelligence
- Establishing Processes and Standards with SharePoint
- Managing Meeting with Meeting Workspaces
- Working with Microsoft Access
- Creating a PMO View
- Concluding a Project
Prerequisites:
- PM-223: Introduction to Project Management or equivalent knowledge
- Six months experience with SharePoint as an end-user
- Six months experience with SharePoint as an administrator
Comments
Latest comments from students
User: joseibarra
Instructor comments: Very patient, communicated expertly. Made the class easy to understand and how it applies in the real world.
Facilities comments: Excellent.