Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/04/2024 - 12/06/2024
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

This course is very hands-on with respect to SP 800-53 controls as related to ICD-503, leveraging experience with DCD 6/3, and incorporating a broad array of technologies found in the field.  Assessors and Auditors have to face many technologies that are not part of the main stream.  TechNow has gone to great efforts to build a very broad, comprehensive, and complex lab to simulate many scenarios and architectures.  Technologies such as a network appliance that is not a typical infrastructure product, a radio/satellite communications device, or many other technologies that build up a weapon system.  Students learn how controls are integrated into many different devices and how they fit in the overall security architecture of monitoring, reporting, and compliance testing.

Directly discussed are overlays for different requirements i.e.: tactical, medical, network type: JWICS, SIPR; IC or AF.  TechNow has developed a funnel concept to overlays to exemplify the encapsulation of a control within different requirements.  TechNow has over 15 years experience in Trusted Solaris/Trusted Extensions and labeled security.  Cross Domain overlays are presented that fits the work flow of an assesor.  PII overlays and any overlays that an organization uses and can be made available are also presented.  

This course allows the student to leverage years of experience in DoD DCD 6/34 for transition to the Risk Management Framework (RMF) applied to the Intelligence Community as mandated by ICD 503.  Utilizing NIST SP 800-37 to establish a baseline of RMF knowledge, the student learns how to integrate the NIST pubs to provide cohesive information assurance architectures and compliance.  ICD 503 scorecard evaluations are integral in demonstrating a successful ICD 503 compliance program.  TechNow's ICD 503 course provides students with the skill to assess security programs and evaluate ICD 503 compliance to build an improvement and sustainable program for score consistency.  TechNow's instructors have unparralleled expertise in federal compliance initiatives, and we bring this expertise instructing students on the complete life cycle of RMF.

More than a simple checklist, we instruct students not only how to validate essential security controls, programs, and metrics, but that they are operating effectively.  The student leaves the course knowing how to: identify gaps where controls, programs, or metrics are incomplete, missing or ineffective, and provide actionable findings and recommend remediation strategies.  Students learn to internalize NIST pubs to meaningul and effective IA guidelines and work with the Body of Evidence templates which include: Risk Assessment Report (RAR), Systems Security Plan (SSP), Security Assessment Report (SAR), and Plans of Action and Milestone (POAM).

TechNow training materials are aligned with the most recent set of National Institute of Standards and Technology (NIST), Committee on National Security Systems (CNSS), and Office of the Director of National Intelligence (ODNI) policies standards, processes, policies and instructions to be addressed/explained include ICD 503, ICS 503-1, ICS 500-16, ICS 500-18, ICS 500-27, ICD 502, NIST SP 800-37, NIST SP 800-30, NIST SP 800-53, NIST SP 800-53A, NIST SP 800-137, NIST SP 800-47, CNSSP 22, CNSSI 1253, and CNSSI 4009.

A majority of time is spent on in-depth compliance review of NIST SP 800-53 controls.  Instruction discusses which method should be used to test and validate each security control and what evidence should be gathered.  This course is not theory or death by power point.  Real scenarios are presented as exercises.  A complete live cyber range simulating the IC is utilized for hands-on labs for techniques of validating and documenting compliance of NIST SP 800-53 controls as related to ICD 503.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Establish a baseline of RMF knowledge
  • Validate essential security controls, programs, and metrics
  • DoD DCD 6/3 to ICD 503 Transition
  • Lab Environtment and the Cyber Range
  • Overlays: Tactical, Medical, Network type(JWICS, SIPR; IC or AF), Cross Domain, PII
  • Risk Assessment Report (RAR)
  • Systems Security Plan (SSP)
  • Security Assessment Report (SAR)
  • Plans of Action and Milestone (POAM)

Prerequisites:

Experience in the field of auditing and assesments.

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Course Overview:

This bootcamp is a customized course for Cloud Essentials+ and Cloud+ that leverages 8 days to provide greater value than just the delivery of two separate courses. The 8 days of instruction prepare the student for the CCSP course.

TechNow has Identified overlap and uses time saved to:

  • Introduce hands-on skills (Open Source and AWS)
  • Go more in-depth on theory using hands-on to reinforce concepts
  • Do exam prep with practice questions

This course covers the knowledge and skills required to understand standard Cloud terminologies/methodologies, to implement, maintain, and deliver cloud technologies and infrastructures (e.g. server, network, storage, and virtualization technologies), and to understand aspects of IT security and use of industry best practices related to cloud implementations and the application of virtualization.

This bootcamp helps prepare students for 2 certifications, CompTIA Clouds Essentials+ and CompTIA Cloud+.  After this course students will also be prepared to continue their education by taking CL-315: CCSP – Certified Cloud Security Professional Preparation Seminar .

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ and CompTIA Cloud+ curriculum.

Attendees to CL-218: Introduction to Cloud Infrastructure and Operations Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 8 days

Course Objectives:

  • Learn the fundamental concepts of cloud computing
  • Learn the business aspects and impacts of cloud computing
  • Differentiate the types of cloud solutions and the adoptions measures for each
  • Identify the technical challenges and the mitigation measures involved in cloud computing
  • Identify the technical challenges and the mitigation measures involved in cloud computing
  • Identify the steps to successfully adopt cloud services
  • Identify the basic concepts of ITIL and describe how the ITIL framework is useful in the implementation of cloud computing in an organization
  • Identify the possible risks involved in cloud computing and the risk mitigation measures, and you will also identify the potential cost considerations for the implementation of cloud and its strategic benefits
  • Prepare to deploy cloud solutions
  • Deploy a pilot project
  • Test a pilot project deployment
  • Design a secure network for cloud deployment
  • Determine CPU and memory sizing for cloud deployments
  • Plan Identity and Access Management for cloud deployments
  • Analyze workload characteristics to ensure successful migration to the cloud
  • Secure systems to meet access requirements
  • Maintain cloud systems
  • Implement backup, restore, and business continuity measures
  • Analyze cloud systems for required performance
  • Analyze cloud systems for anomalies and growth forecasting
  • Troubleshoot deployment, capacity, automation, and orchestration issues
  • Troubleshoot connectivity issues
  • Troubleshoot security issues

Course Prerequisites:

  • Security+, Network+ or equivalent experience
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

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Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations: No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

The  UNIX Security Administrator Prep is a hands-on course that covers how to secure and audit UNIX and Linux operating systems. This includes concepts such as Rootkits, Buffer overflows, and monitoring UNIX/Linux systems.

Attendees to TN-959: Unix Security Administratorwill receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • AIDE
  • Apache
  • Best Practices for Kernel Tuning and Warning Banners
  • Boot Services
  • Chroot()
  • DNS- BIND
  • DNSSec
  • Evidence Collection and Preservation
  • Forensic Analysis
  • Forensic Preparation and Incident Handling
  • Host Based Firewalls – iptables
  • Intro to Forensics
  • OS Install and Patching
  • Physical, User Account, and Password Access Control
  • Se Linux
  • Sendmail
  • SSH
  • Stack Smashing
  • Sudo
  • Syslog-NG
  • UNIX Logging

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking, and security experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

 

Comments

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User: wbcarter

Instructor comments: Good Stuff. Thanks!


User: ryuhas

Instructor comments: Very Good Instructor

Facilities comments: Facilities was great. Location had a lot to be desired. To much traffic and accidents trying to get here.


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