Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

Name
Mailing or billing address
Telephone or mobile phone number
Email address
Course enrollment information
Student account information
Course progress and quiz activity
Information necessary to process course registration and payment
Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

Registering students for courses
Creating and maintaining student accounts
Providing access to course materials and quizzes
Communicating course schedules and changes
Sending course reminders and administrative notifications
Communicating logistical information necessary for a course
Communicating urgent or emergency information related to the delivery of a course
Responding to student questions and requests
Administering payments and registrations
Maintaining records necessary to operate our business and educational programs
Providing technical support for our student platform
Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?” This is to initiate automated communications. Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”. If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”. Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns. Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

Student account notifications
Course enrollment or welcome notifications
Course reminders
Class schedule information
Schedule changes
Class cancellations
Location or logistical information
Instructor or course-related administrative notifications
Urgent or emergency information related to the delivery of a course
Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

Website
Student-platform
Email
Information technology and security
Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery. A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

Login credentials
Course enrollment
Quiz and assessment activity
Course progress
Account settings
Communication preferences
SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

Maintain authenticated sessions
Keep students logged into their accounts
Provide website and application functionality
Maintain security
Detect and prevent unauthorized access
Diagnose technical problems
Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies

Course Overview:

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies is the big picture overview of a SOC, other courses provide a deep dive into the technologies that a SOC may utilize. This course addresses the internal workings of staff, skills required, required authorizations, internal agreements, and setting appropriate expectation levels of a SOC within budget constraints. A SOC is not a one size fits all, the instructor has decades of security experience and brings to the table opportunities to discuss what can work within constraints. Many organizations are coming to the realization that some level of a SOC is now required and to learn just what decisions need to be made: Out-sourced, In-sourced, budgets, capabilities and many more. Students leave with a worksheet of how to progress when they get back to their organization.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies – Is a course that incorporates lecture, demos, and group exercises for standing up a Security Operations Center (SOC). Students learn strategies and resources required to deploy, build, and run Network Security Monitoring (NSM) and work roles and flows for a SOC. No network is bullet proof and when attackers access your network, this course will show you options and resources to build a security net to detect, contain, and control the attacker. Examples on what it takes to architect an NSM solution to identify sophisticated attackers and a response strategy. Properly implemented detection and response technologies is integral to incident response and provides the responders timely information and tools to react to the incident. Effective demonstrations are given of Open Source technologies that build up a SOC, but any software can be used and demonstrations are provided to demonstrate technology families not push a specific solution.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies demonstrations utilize a cyber range that gives each student in-depth knowledge of monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls; and software and services to provide orchestrate Incident Response, Intelligence Analysis, and Hunt Operations.

Attendees to TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objective:

Prerequisites:

Students should have an understanding of the security field.

Course Outline:

What threats does my organization care about?
What does a threat look like?
What does a threat look like?
How to present the SOC internally.
Communication with Stakeholders and Executives
People
- Establishing a skill matrix and work roles for SOC members
- Establishing a training path
- Personnel background requirementsProcesses
Processes
- Alignment to standards: NIST, PCI, HIPAA, etc.
- Risk related decision trees
- Playbooks
- Threat Intelligence Integration
Technology – Tool Suites to Support:
- Ethical Hacking
- Network Security Monitoring and SIEM
- Forensics
- Dashboards
- Analysis and Hunting
- Incident Management and Ticketing

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After you press "Request Registration" near the bottom of this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

Tech Now is pleased to have the opportunity to provide you training for "Windows Security Automation and Threat Hunting with PowerShell” at CheddarCon 2018!

Scroll down to see the course description.

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After you press "Request Registration" on this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

Windows Security Automation and Threat Hunting with PowerShell Seminar

Location: 400 W Wisconsin Ave, Milwaukee, WI 53203, USA

Date: October 10, 2018 8:00am – 4:00pm

Duration: 8 hours

Audience: Cyber Security professionals and Windows administrators

Attendees Environment: Laptops not required, but suggested to have better hands-on absorption of subject matter.

Description:
PowerShell is both a command-line shell and scripting language. Fight fires quickly using existing or custom PowerShell commands or scripts at the shell. PowerShell is made for Security Operations (SecOps) automation on Windows. This seminar does not require prior programming skills. The seminar focuses on PowerShell programming, giving a beginner skills to be productive in windows scripting to automate tasks and also remediate problems.

Cyber Security is the objective of this seminar, and the PowerShell examples will demonstrate PowerShell capabilities that help lock down a Windows system and also report security status.

Objectives:

PowerShell Overview

Getting started running commands
Security cmdlets
Using and updating the built-in help
Execution policies
Fun tricks with the ISE graphical editor
Piping .NET and COM objects, not text
Using properties and methods of objects
Helping Linux admins feel more at home
Aliases, cmdlets, functions, modules, etc.

PowerShell Utilities and Tips

Customizing your profile script
PowerShell remote command execution
Security setting across the network
File copy via PowerShell remoting
Capturing the output of commands
Parsing text files and logs with regex patterns
Parsing Security Logs
Searching remote event logs
Mounting the registry as a drive
Security settings in the Registry
Exporting data to CSV, HTML and JSON files
Running scripts as scheduled jobs
Continued Security Compliance
Pushing out scripts through Group Policy
Importing modules and dot-sourcing functions
http://www.PowerShellGallery.com

PowerShell Scripting

PowerShell Scripting to implement Security Practices
Writing your own functions to automate security status and settings
Passing arguments into your scripts
Function parameters and returning output
Flow control: if-then, foreach, that make security decisions
How to pipe data in/out of your scripts for security compliance and reporting

Attendees to this seminar, Windows Security Automation and Threat Hunting with PowerShell, will receive TechNow approved course materials and expert instruction.[/wr_text][/wr_column][/wr_row]

CL-315: CCSP – Certified Cloud Security Professional Preparation Seminar

Course Overview:

TechNow’s CCSP Certification Preparation Seminar is an accelerated course designed to meet the high demands of the information security industry by preparing students for the industry standard Certified Cloud Security Professional exam. The exam covers (ISC)²’s 6 Domains from the Common Body of Knowledge, which encompass the whole of cloud security.

This course is an intense 5 day program. TechNow has a proven training and certification track record that you can depend on. CCSP test is 125 questions that typically require more comprehension than CISSP questions. The instructor takes time to walk through scenarios that assume comprehensive knowledge of enterprise infrastructures.

Attendees to CL-315: CCSP Certification Preparation Seminar will receive TechNow approved course materials and expert instruction.

The 6 domains of the CCSP CBK:

Architectural Concepts & Design Requirements
Cloud Data Security
Cloud Platform & Infrastructure Security
Cloud Application Security
Operations
Legal & Compliance

Duration: 5 days

Audience: Mid-level to advanced professionals involved with IT architecture, web and cloud security engineering, information security, governance, risk and compliance, and even IT auditing. CCSPs will be responsible for cloud security architecture, design, operations, and/or service orchestration.

DoD 8140: Not Mandated

Course Prerequisites: IT professional with 5 years of experience, 3 years of security experience, and at least 1 year of cloud security experience. GSEC, CISSP, CASP or equivalent experience in managing enterprise infrastructures. CCSP test is 125 questions that typically require more comprehension than CISSP questions. This course is for those who are already qualified at the enterprise level for IT infrastructures, have Cloud experience, and are looking for a Cloud Security certification.

Course Objectives:

Domain 1: Architectural Concepts and Design Requirements

Module 1: Understand cloud computing concepts
Module 2: Describe cloud reference architecture
Module 3: Understand security concepts relevant to cloud computing
Module 4: Understand design principles of secure cloud computing
Module 5: Identify trusted cloud services

Domain 2: Cloud Data Security

Module 1: Understand Cloud Data Life Cycle
Module 2: Design and Implement Cloud Data Storage Architectures
Module 3: Understand and implement Data Discovery and Classification Technologies
Module 4: Design and Implement Relevant Jurisdictional Data Protection for Personally Identifiable Information (PII)
Module 5: Design and implement Data Rights Management
Module 6: Plan and Implement Data Retention, Deletion, and Archival policies
Module 7: Design and Implement Auditability, Traceability, and Accountability of Data Events

Domain 3: Cloud Platform Infrastructure Security

Module 1: Comprehend Cloud Infrastructure Comp
Module 2: Analyze Risks Associated to Cloud Infrastructure
Module 3: Design and Plan Security Controls
Module 4: Plans Disaster Recovery & Business Continuity Management

Domain 4: Cloud Application Security

Module 1: Recognize Need for Training and Awareness in Application Security
Module 2: Understand Cloud Software Assurance and Validation
Module 3: Use Verified Secure Software
Module 4: Comprehend the Software Development Life Cycle (SDLC) Process
Module 5: Apply the Secure Software Development Life Cycle
Module 6: Comprehend the Specifics of Cloud Application Architecture
Module 7: Design Appropriate Identity and Access Management (IAM) Solutions

Domain 5: Operations

Module 1: Support the Planning Process for the Data Center Design
Module 2: Implement and Build Physical Infrastructure for Cloud Environment
Module 3: Run Physical Infrastructure for Cloud Environment
Module 4: Manage Physical Infrastructure for Cloud Environment
Module 5: Build Logical Infrastructure for Cloud Environment
Module 6: Run Logical Infrastructure for Cloud Environment
Module 7: Manage Logical Infrastructure for Cloud Environment
Module 8: Ensure Compliance with Regulations and Controls
Module 9: Conduct Risk Assessment to Logical and Physical Infrastructure
Module 10: Understand the Collection and Preservation of Digital Evidence
Module 11: Manage Communications with Relevant Parties

Domain 6: Legal and Compliance

Module 1: Understand Legal Requirements and Unique Risks Within the Cloud Environment
Module 2: Understand Privacy Issues, Including Jurisdictional Variances
Module 3: Understand Audit Process, Methodologies, and Required Adaptions for a Cloud Environment
Module 4: Understand Implication of Cloud to Enterprise Risk Management
Module 5: Understand Outsourcing and Cloud Contract Design
Module 6: Execute Vendor Management

Dates/Locations:

No Events

TN-865: Wireshark Network Traffic and Security Analysis

Course Overview:

This course delivers the technical knowledge, insight, and hands-on training to receive in-depth knowledge on Wireshark® and TCP/IP communications analysis. You will learn to use Wireshark to identify the most common causes of performance problems in TCP/IP communications. You will learn about the underlying theory of TCP/IP and the most used application protocols, so that you can intelligently examine network traffic for performance issues or possible Indicators of Compromise (IoC).

Duration: 5 Days

Audience:

Anyone interested in learning to troubleshoot and optimize TCP/IP networks and analyze network traffic with Wireshark, especially network engineers, information technology specialists, and security analysts.

Course Prerequisites:

We recommend that attendees of this course have the following prerequisite:
• Network+

Dates/Locations:

No Events

Course Outline:

DAY ONE

Course Set Up and Analyzer Testing

Network Analysis Overview
Wireshark Functionality Overview
Capturing Wired and Wireless Traffic
Define Global and Personal Preferences for Faster Analysis
Defined Time Values and Interpret Summaries
Interpret Basic Trace File Statistics to Identify Trends
Create and Apply Display Filters for Efficient Analysis

DAY TWO

Follow Streams and Reassemble Data
Use Wireshark’s Expert System to Identify Anomalies
TCP/IP Analysis Overview
Analyze Common TCP/IP Traffic Patterns

DAY THREE

Graph I/O Rates and TCP Trends
802.11 (WLAN) Analysis Fundamentals
Voice over IP (VoIP) Analysis Fundamentals
Network Forensics Fundamentals

DAY FOUR

Detect Scanning and Discovery Processes
Analyze Suspect Traffic

DAY FIVE

Use Command‐Line Tools