Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Course Overview:

This is a hands-on course that covers many of the concepts of securing the perimeter of an organization. This includes concepts such as intrusion detection, packet filtering, and central logging.

A skills focus enables the student to better absorb the subject matter and perform better on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Firewalls.

This course is an excellent precursor to PA-215 Palo Alto Firewall Essentials FastTrack.

Attendees to TN-949: Certified Firewall Analyst Prep will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Analyzing Network and Wireless Design
  • Creating and Auditing a Rulebase
  • Firewall Assessment and Penetration Testing
  • Host-Based Detection and DLP
  • Incident Detection and Analysis
  • IOS and Router Security
  • IPv6 and ICMPv6
  • Log Collection and Analysis
  • NAT and Proxies
  • Netfilter IPtables
  • Network Access Control
  • Network-Based Intrusion Detection
  • Packet Filters and Inspection
  • Packet Fragmentation
  • Perimeter Concepts and IP Fundamentals
  • Securing Hosts and Services
  • TCP/IP Protocols
  • VPN Design and Auditing
  • VPN Implementation

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, networking and security  experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

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Course Overview:

Through an introduction to Docker, Kubernetes, and Red Hat OpenShift Platform, this training course helps you understand one of the key tenets of the DevOps and DevSecOps Platform (DSOP) movement: continuous integration and continuous deployment. The CI/CD pipeline becomes well understood and implemented in an open architecture.  Containers have become a key technology for the configuration and deployment of applications and micro services. Kubernetes is a container orchestration platform that provides foundational services in Red Hat OpenShift Container Platform, which allows enterprises to manage container deployments and scale their applications using Kubernetes.

This training course provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1). Workflows of the DoD Iron Bank container repository are introduced, along with an overview of the DoD Pipeline as represented in Big Bang.  Continuous authorization cATO via Party Bus within NIST RMF is presented. You will become aware of the Platform One (P1) integrations and relationship to Docker, Kubernetes, Istio (Red Hat OpenShift Service Mesh) and Red Hat OpenShift Platform.

In addition to gaining an understanding of these tools, you will build core administration skills through the installation, configuration, and management of an OpenShift cluster and containerized applications.

Course Objectives:

  • Learn about Containers, Docker, Kubernetes, and OpenShift architecture
  • Overview DoD Enterprise DevSecOps Platform (DSOP) Reference Design and DoD Cloud Platform One (P1)
  • Tie together awareness of various DoD Cloud offerings and their relationships
  • Create containerized services
  • Manage containers and container images
  • Deploy multi-container applications
  • Install an OpenShift cluster
  • Configure and manage masters and nodes
  • Secure OpenShift
  • Control access to resources on OpenShift
  • Monitor and collect metrics on OpenShift
  • Deploy applications on OpenShift using source-to-image (S2I)
  • Manage storage on OpenShift

Course Outline:

  • Getting started with container technology
  • Creating containerized services
  • Managing containers
  • Managing container images
  • Creating custom container images
  • Deploying containerized applications on OpenShift
  • Deploying multi-container applications
  • Troubleshooting containerized applications
  • Comprehensive Review of Introduction to Container, Kubernetes, and RedHat OpenShift
  • Introducing Red Hat OpenShift Container Platform
  • Installing OpenShift Container Platform
  • Describing and exploring OpenShift networking concepts
  • Executing commands
  • Controlling access to OpenShift resources
  • Allocating persistent storage
  • Managing application deployments
  • Installing and configuring the metrics subsystem
  • Managing and monitoring OpenShift Container Platform

Dates/Locations:

Date/Time Event
03/23/2026 - 03/27/2026
08:00 -16:00
CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration
,
03/23/2026 - 03/27/2026
08:00 -16:00
CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration
,

Duration: 5 Days

Prerequisites:

  • Ability to use a Linux® terminal session and issue operating system commands
  • Good foundation in Linux
  • Experience with web application architectures and their corresponding technologies

Target Audience:

  • Developers who wish to containerize software applications
  • Administrators who are new to container technology and container orchestration
  • Architects who are considering using container technologies in software architectures
  • System administrators
  • System architects
  • Architects and developers who want to install and configure OpenShift Container Platform
  • Those working in the field of DevSecOps supporting DoD Platform One (P1) and other implementations

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Course Overview:

The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR).

Attendees to N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-410 Implementing Cisco® Enterprise Advanced Routing and Services (ENARSI) exam.

Dates/Locations:

Date/Time Event
03/16/2026 - 03/20/2026
08:00 -16:00
N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI)
TechNow, Inc, San Antonio TX
07/06/2026 - 07/10/2026
08:00 -16:00
N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI)
TechNow, Inc, San Antonio TX
10/19/2026 - 10/23/2026
08:00 -16:00
N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI)
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Configure classic Enhanced Interior Gateway Routing Protocol (EIGRP) and named EIGRP for IPv4 and IPv6
  • Optimize classic EIGRP and named EIGRP for IPv4 and IPv6
  • Troubleshoot classic EIGRP and named EIGRP for IPv4 and IPv6
  • Configure Open Shortest Path First (OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments
  • Optimize OSPFv2 and OSPFv3 behavior
  • Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and IPv6
  • Implement route redistribution using filtering mechanisms
  • Troubleshoot redistribution
  • Implement path control using Policy-Based Routing (PBR) and IP Service Level Agreement (SLA)
  • Configure Multiprotocol-Border Gateway Protocol (MP-BGP) in IPv4 and IPv6 environments
  • Optimize MP-BGP in IPv4 and IPv6 environments
  • Troubleshoot MP-BGP for IPv4 and IPv6
  • Describe the features of Multiprotocol Label Switching (MPLS)
  • Describe the major architectural components of an MPLS VPN
  • Identify the routing and packet forwarding functionalities for MPLS VPNs
  • Explain how packets are forwarded in an MPLS VPN environment
  • Implement Cisco Internetwork Operating System (IOS®) Dynamic Multipoint VPNs (DMVPNs)
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Describe the tools available to secure the IPV6 first hop
  • Troubleshoot Cisco router security features
  • Troubleshoot infrastructure security and services

Prerequisites:

 

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