TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

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PM-325: Project Management Professional (PMP) Exam Preparation

Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMP certification exam, as well as any individual who has attended any Project Management Certification program in the past and needs to brush up on the material needed to pass the PMP exam.

Attendees to PM-325: Project Management Professional (PMP) Exam Preparation will receive official PMI (Project Management Institute) course materials and expert instruction from an official PMI Instructor.

TechNow Inc. is an official Authorized Training Partner of The Project Management Institute (PMI).

 

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00 		PM-325: Project Management Professional (PMP) Exam Preparation
TechNow, Inc, San Antonio TX
10/27/2025 - 10/31/2025
08:00 -16:00 		PM-325: Project Management Professional (PMP) Exam Preparation
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Project Initiation
  • Examining the Project Management Framework
  • Examining the Project Management Processes
  • Implementing Project Integration Management
  • Managing the Project Scope
  • Introducing Project Time Management
  • Introducing Project Cost Management
  • Introducing Project Quality Management
  • Introducing Project Human Resource Management
  • Introducing Project Communications Management
  • Introducing Project Risk Management
  • Introducing Project Procurement Management
  • PMP Code of Professional Conduct

Prerequisites:

A Bachelor’s degree & 4,500 hours of project management experience over 3 years/36 months.

OR

7,500 hours of project management experience over 5 years/60 months (if NO degree).

AND

Complete & submit the PMP certification application directly to PMI

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CT-325: Security+

 

Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.  Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

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Dates/Locations:

Date/Time Event
08/18/2025 - 08/22/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
10/27/2025 - 10/31/2025
08:00 -20:00 		CT-325: Security+
TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025
08:00 -16:00 		CT-325: Security+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Compare and contrast attacks
  • Compare and contrast security controls
  • Use security assessment tools
  • Explain basic cryptography concepts
  • Implement a public key infrastructure
  • Implement identity and access management controls
  • Manage access services and accounts
  • Implement a secure network architecture
  • Install and configure security appliances
  • Install and configure wireless and physical access security
  • Deploy secure host, mobile, and embedded systems
  • Implement secure network access protocols
  • Implement secure network applications
  • Explain risk management and disaster recovery concepts
  • Describe secure application development concepts
  • Explain organizational security concepts

Prerequisites:

  • CompTIA A+ and Network+ certifications, or equivalent knowledge.
  • Windows 7/8/10 and Server 2008/2012/2016 experience required.
  • Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

Comments

Latest comments from students

User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.

 

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TN-822: Certified Information Systems Auditor (CISA) Seminar

Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it.  The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession.  With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.  CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction.  This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

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Dates/Locations:

Date/Time Event
10/06/2025 - 10/10/2025
08:00 -16:00 		TN-822: Certified Information Systems Auditor (CISA) Seminar
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • The IS Audit Process (10%)
    • Provide IS audit services in accordance with IS audit standards, guidelines, and best practices to assist the organization in ensuring that its information technology and business systems are protected & controlled.
  • IT Governance (15%)
    • Provide assurance that the organization has the structure, policies, accountability, mechanisms and monitoring practices in place to achieve the requirements of corporate governance of IT.
  • System and Infrastructure Life Cycle Management (16%)
    • Provide assurance that the management practices for the development/acquisition, testing, implementation, maintenance and disposal of systems and infrastructure will meet the organization's objectives.
  • IT Service Delivery and Support (14%)
    • Provide assurance that the IT service management practices will ensure the delivery of the level of services required to meet the organization's objectives.
  • Protection of Information Assets (31%)
    • Provide assurance that the security architecture (policies, standards, procedures and controls) ensures the confidentiality, integrity and availability of information assets.
  • Business Continuity and Disaster Recovery (14%)
    • Provide assurance that, in the event of a disruption, the business continuity and disaster recovery processes will ensure the timely resumption of IT services, while minimizing the business impact.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required.  Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

Comments

Latest comments from students

User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.

User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.

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cheddarcon-powershell-threat-hunting-registration

    After you press "Request Registration" near the bottom of this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

    Tech Now is pleased to have the opportunity to provide you training for "Windows Security Automation and Threat Hunting with PowerShell” at CheddarCon 2018!

    Scroll down to see the course description.

    First Name*

    Last Name*

    Your Email*

    Your Organization*

    Phone*

    Questions:

    After you press "Request Registration" on this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

    Windows Security Automation and Threat Hunting with PowerShell Seminar

    Location: 400 W Wisconsin Ave, Milwaukee, WI 53203, USA

    Date: October 10, 2018 8:00am – 4:00pm

    Duration: 8 hours

    Audience: Cyber Security professionals and Windows administrators

    Attendees Environment: Laptops not required, but suggested to have better hands-on absorption of subject matter.

    Description:
    PowerShell is both a command-line shell and scripting language. Fight fires quickly using existing or custom PowerShell commands or scripts at the shell. PowerShell is made for Security Operations (SecOps) automation on Windows. This seminar does not require prior programming skills. The seminar focuses on PowerShell programming, giving a beginner skills to be productive in windows scripting to automate tasks and also remediate problems.

    Cyber Security is the objective of this seminar, and the PowerShell examples will demonstrate PowerShell capabilities that help lock down a Windows system and also report security status.

    Objectives:

    PowerShell Overview

    • Getting started running commands
    • Security cmdlets
    • Using and updating the built-in help
    • Execution policies
    • Fun tricks with the ISE graphical editor
    • Piping .NET and COM objects, not text
    • Using properties and methods of objects
    • Helping Linux admins feel more at home
    • Aliases, cmdlets, functions, modules, etc.

    PowerShell Utilities and Tips

    • Customizing your profile script
    • PowerShell remote command execution
    • Security setting across the network
    • File copy via PowerShell remoting
    • Capturing the output of commands
    • Parsing text files and logs with regex patterns
    • Parsing Security Logs
    • Searching remote event logs
    • Mounting the registry as a drive
    • Security settings in the Registry
    • Exporting data to CSV, HTML and JSON files
    • Running scripts as scheduled jobs
    • Continued Security Compliance
    • Pushing out scripts through Group Policy
    • Importing modules and dot-sourcing functions
    • http://www.PowerShellGallery.com

    PowerShell Scripting

    • PowerShell Scripting to implement Security Practices
    • Writing your own functions to automate security status and settings
    • Passing arguments into your scripts
    • Function parameters and returning output
    • Flow control: if-then, foreach, that make security decisions
    • How to pipe data in/out of your scripts for security compliance and reporting

    Attendees to this seminar, Windows Security Automation and Threat Hunting with PowerShell, will receive TechNow approved course materials and expert instruction.[/wr_text][/wr_column][/wr_row]