Course Overview:

The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

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Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
  • Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
  • Troubleshoot Layer 2 connectivity using VLANs and trunking
  • Implementation of redundant switched networks using Spanning Tree Protocol
  • Troubleshooting link aggregation using Etherchannel
  • Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
  • Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
  • Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
  • Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
  • Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
  • Describe the virtualization technology of servers, switches, and the various network devices and components
  • Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
  • Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
  • Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
  • Describe wireless roaming and location services
  • Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
  • Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
  • Troubleshoot wireless client connectivity issues using various available tools
  • Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
  • Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
  • Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
  • Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
  • Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
  • Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
  • Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
  • Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
  • Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
  • Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
  • Explain basic Python components and conditionals with script writing and analysis
  • Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
  • Describe APIs in Cisco DNA Center and vManage

Prerequisites:

  • CCNA certification
  • Implementation of Enterprise LAN networks
  • Basic understanding of Enterprise routing and wireless connectivity
  • Basic understanding of Python scripting

 

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User: don.seguin

Instructor comments: Tim was a great.

Facilities comments: The classroom was great.


User: jrtrussell

Instructor comments: Awesome

Facilities comments: Great


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Course Overview:

TechNow’s Course ensures that you are ready to test for the CCNA Certification. This intensive ten-day program is a high end, hands-on, bootcamp using physical routers & switches in classroom.  Students will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. Additionally the course stress tests the students on exam practices that insure the student a successful outcome on the 200-301 CCNA exam.

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability.

Attendees to N-310: CCNA Extended Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability. (210) 733-1093

No Events

Duration: 10 days

Course Objectives:

    • Identify the components of a computer network and describe their basic characteristics
    • Understand the model of host-to-host communication
    • Describe the features and functions of the Cisco Internetwork Operating Systems (IOS) software
    • Describe LANs and the role of switches within LANs
    • Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches
    • Install a switch and perform the initial configuration
    • Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting
    • Describe the TCP/IP Transport layer and Application layer
    • Explore functions of routing
    • Implement basic configuration on a Cisco router
    • Explain host-to-host communications across switches and routers
    • Identify and resolve common switched network issues and common problems associated with IPv4 addressing
    • Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity
    • Describe the operation, benefits, and limitations of static routing
    • Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
    • Describe the application and configuration of inter-VLAN routing
    • Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)
    • Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work
    • Configure link aggregation using EtherChannel
    • Describe the purpose of Layer 3 redundancy protocols
    • Describe basic WAN and VPN concepts
    • Describe the operation of Access Control Lists (ACLs) and their applications in the network
    • Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers
    • Describe basic Quality of Service (QoS) concept
    • Describe network and device architectures and introduce virtualization
    • Introduce the concept of network programmability and Software-Defined Networking (SDN)
    • Configure basic IOS system monitoring tools
    • Describe the management of Cisco devices
    • Describe the current security threat landscape
    • Describe threat defense technologies
    • Implement a basic security configuration of the device management plane
    • Implement basic steps to harden network devices

Lab Objectives:

      • Get started with Cisco Command-Line Interface (CLI)
      • Observe How a Switch Operates
      • Perform Basic Switch Configuration
      • Implement the Initial Switch Configuration
      • Inspect TCP/IP Applications
      • Configure an Interface on a Cisco Router
      • Configure and Verify Layer 2 Discovery Protocols
      • Implement an Initial Router Configuration
      • Configure Default Gateway
      • Explore Packet Forwarding
      • Troubleshoot switch Media and Port Issues
      • Troubleshoot Port Duplex Issues
      • Configure Basic IPv6 Connectivity
      • Configure and Verify IPv4 Static Routes
      • Configure Iv6 Static Routes
      • Implement IPv4 Static Routing
      • Implement IPv6 Static Routing
      • Configure VLAN and Trunk
      • Troubleshoot VLANs and Trunk
      • Configure a Router on a Stick
      • Implement Multiple VLANs and Basic Routing Between the VLANs
      • Configure and Verify Single-Area OSPF
      • Configure and Verify EtherChannel
      • Improve Redundant Switched Topologies with EtherChannel
      • Configure and Verify IPv4 ACLs
      • Implement Numbered and Named IPv4 ACLs
      • Configure a Provider-Assigned IPv4 Address
      • Configure Static NAT
      • Configure Dynamic NAT and Port Address Translation (PAT)
      • Implement PAT
      • Log into the WLC
      • Monitor the WLC
      • Configure a Dynamic (VLAN) Interface
      • Configure a DHCP Scope
      • Configure a WLAN
      • Define a Remote Access Dial-In User Service (RADIUS) Server
      • Explore Management Options
      • Explore the Cisco DNA Center
      • Configure and Verify NTP
      • Configure System Message Logging
      • Create the Cisco IOS Image Backup
      • Upgrade Cisco IOS Image
      • Configure WLAN Using Wi-Fi Protected Access 2 (WPA2) Pre-Shared Key (PSK) Using the GUI
      • Secure Console and Remote Access
      • Enable and Limit Remote Access Connectivity
      • Secure Device Administrative Access
      • Configure and Verify Port Security
      • Implement Device Hardening

Prerequisites:

      • Familiarity in the following networking topics:
        • TCP/IP
        • IP Configuration
        • Peer-to-Peer Networking
        • Subnetting
        • Building a Routing Table
      • It is not required but highly recommended to have the following certifications:

Comments

Latest comments from students


User: kdinivahi29

Instructor comments: The instructor Mr. Tom Bigger has done a terrific job of substantiating the textbook content with hands on labs. He has been patient and ensure that we understood the material


User: MikeWisn

Instructor comments: Did exceptional job explaining complicated concepts.

Facilities comments: Hotel front desk phone ringing loudly during class was distracting.


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Course Overview:

This is an introductory course into the Python scripting language.  This class uses a hands-on approach in teaching the Python language.  This course builds the prerequisite skills for TechNow's P-345: Python for Pentration Testers course.  Getting comfortable with Python is important to understanding how Python can be utilitized for offensive measures.

This course is hands-on with the instructor walking the students through many short examples to exemplify an objective.  Dexterity with the language comes through many small code examples to produce the desired result.  Students have fun acquiring points for all the code examples they get correct.  We must be having fun because TechNow is always amazed at how competitive students are in trying to acquire the most points!  

The instructor will focus on the level that each student is currently at, and ensure the student absorbs the subject matter.  Programming is not a daily tasking of administrators or offensive operators and TechNow understands that.  As an instructor led course TechNow is very successful in making Python accessible to those who do not live eat and breath programming.  If a student's ultimate goal is to attend a course like TechNow's P-345: Python for Pentration Testers course, then not being bogged down in the Python language is critical, and this course (P-325: Python Programming) meets that objective.

Recently we have introduced Raspberry Pi's and multiple sensors to the P-325: Python Programming course.  This enables the student to actually see productive results from their coding skills in the physical world!  Some examples that students create programs for are: Motion detectors, distance, temperature, cameras and keypads.

Attendees to P-325: Python Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • How Python Runs Programs
  • Introducing Python Object Types
    • Numeric Types
    • Dynamic Typing
  • Variables
  • Regular Expressions
  • Strings
  • Conditionals
    • if Tests and Syntax Rules
  • Lists and Dictionaries
  • Tuples and Files
  • Introducing Python Statements
  • Assignments, Expressions, and Prints
  • while and for Loops
  • Iterations and Comprehensions
  • Documentation
  • Function Basics
  • Built-In Functions
  • Scopes
  • Arguments
  • Modules
  • Module Packages and Importing
  • Classes and OOP
  • Operator Overloading
  • Recursion
  • Exception Coding Details
  • Exception Objects
  • Unicode and Byte Strings
  • Working with Raspberry Pi
    • Writing code for sensors

Prerequisites:

  • Experience with some form of programming is preferred

 

Comments

Latest comments from students


User: slewis8435

Instructor comments: Very good instructor - he was excited about the material, very knowledgeable, and explained things clearly.

Facilities comments: The facilities were fine - plenty of room for each student to set up an extra computer and have room for note taking


User: nathan.karras

Instructor comments: Instructor was extremely knowledgeable in programming and scripting. He encouraged students to explore and ask questions. He would work with individuals to troubleshoot lab problems sets. Would highly recommend as an instructor.

Facilities comments: Room got a little warn. Instructor purchased fans to cool things off for the class. Projector had over scan.


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Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/21/2025 - 01/24/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/22/2025 - 04/25/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • UEFI, SecureBoot, TPM, and Enterprise BitLocker
  • Windows VPN in the Enterprise
  • Windows Advanced Firewall
  • Utilizing Windows WMI
  • Administering Windows with Powershell
  • Using Autopsy for Forensics

Prerequisites:

 

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