TechNow offers many courses that also have a related certification exam. As an Authorized Peason VUE testing center, we offer exams for many certifications. Pearson VUE offers exams for a wide array of certifications that includes the IT certs of Cisco, EC-Council, CompTIA, and SANS.
Course Overview:
This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.
Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 2 Days
Course Objectives: At the conclusion of this course, students will be able to:
- Understand the Scrum Flow, the core components of the Scrum framework
- Understand the scope of the Product Owner role in detail
- Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
- Understand the scope of the Scrum Master role at a high level
- Understand the scope of the Scrum Development Team roles
- Document the interactions between the user of a system and the system itself
- Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format
Target Student:
- Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.
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Course Overview:
CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions. Cloud Essentials is a vendor-neutral credential designed to validate the candidate has an understanding of basic terms and definitions of cloud computing along with the different processes involved in the successful adoption of cloud computing and its implications for organizations’ use.
TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ curriculum.
Attendees to CT-213: Cloud Essentials+ will receive TechNow approved course materials and expert instruction.
Date/Locations:
| Date/Time | Event |
|---|---|
|
10/14/2025 - 10/16/2025 08:00 -16:00 |
CT-213: Cloud Essentials+ TechNow, Inc, San Antonio TX |
Course Duration: 3 days
Course Objectives:
- Domain 1 : Cloud Concepts
- Understand cloud principles
- Identify cloud networking concepts & storage techniques
- Understand cloud design aspects
- Domain 2: Business Principles of Cloud Environments
- Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis
- Highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches
- Domain 3: Management and Technical Operations
- Explain aspects of operating within the cloud, such as data management or optimization
- Understand the role of DevOps in cloud environments, like API integration or provisioning
- Domain 4: Governance, Risk, Compliance and Security for the Cloud
- Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.
Course Prerequisites:
- CompTIA recommends that a candidate have at least 6 months of experience in an IT environment, with direct involvement in IT-related tasks responsibilities and/or decision making.
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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
08/04/2025 - 08/08/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
Every organization has data protection needs. Every day, we access, share and manage data across companies, continents and the globe. Knowing how to implement a privacy program is an invaluable sill that will help you protect your organization’s data- and take your career to the next level. Our Principles of Privacy Program Management training is the premier course on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a privacy team. With a CIPM and CIPP/E combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. Here is our CIPM + CIPP/E 4 Day GDPR Ready
What’s Included:
- Authorized courseware
- Exam voucher
- IAPP membership
**GDPR Regulation Mandated May 25, 2018**
Course Objectives:
Principles of Privacy Program Management is the how-to training on implementing a privacy program framework, managing the privacy program operational lifecycle and structuring a knowledgeable, high-performing privacy team. Those taking this course will learn the skills to manage privacy in an organization through process and technology-regardless of jurisdiction or industry. The Principles of Privacy Program Management training is based on the body of knowledge for the IAPP’s ANSI accredited Certified Information Privacy Manager (CIPM) certification program.
Attendees to PP-222: CIPM Certified Information Privacy Manager and GDPR Compliance will receive TechNow approved course materials and expert instruction, and certification test voucher and certificate of course completion.
TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).
TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales and compliance.
Dates/Locations:
No Events
Duration: 2 Days
Course Content:
- Module 1: Introduction to Privacy Program Management
- Module 2: Privacy Governance
- Module 3: Applicable Laws and Regulations
- Module 4: Data Assessments
- Module 5: Policies
- Module 6: Data Subjects’ Rights
- Module 7: Training and Awareness
- Module 8: Protecting Personal Information
- Module 9: Data Breach Incident Plans
- Module 10: Measuring, Monitoring and Auditing Program Performance
Prerequisites: None
Target Audience:
Data Protection Officers, Data Protection Managers, Auditors, Legal Compliance Officers, Security Manager, Information Managers, Anyone who uses processes and maintains personal data
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