This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
Troubleshoot startup issues and operating system services on a Windows 11 PC
Perform system recovery
Resolve issues related to hardware devices and device drivers
Administer Windows 11 devices
Troubleshoot issues related to network connectivity
Configure Windows 11 devices by using Group Policy
Configure and troubleshoot user settings
Configure and troubleshoot resource access
Implement remote connectivity
Deploy and troubleshoot applications
Maintain Windows 11 devices
Prerequisites:
Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
Microsoft Active Directory Domain Services (AD DS) principles.
Understanding of the Public Key Infrastructure (PKI) components.
This hands-on, lab-driven course directs managers, project managers, and team leaders through the real-world process of using SharePoint to propel projects. Improve efficiency and boost the likelihood of success as you learn to build a customized Project Management Information System (PMIS), develop SharePoint project sites, build document libraries and management protocols. You will integrate Microsoft Office software, build SharePoint Workflows, archive completed projects, and much more during SharePoint project management training. Add these critical SharePoint tools to your project management expertise and experience the drastic difference that comes with truly effective project management.
Attendees to TN-323: SharePoint 2010/2013 for Project Management will receive TechNow approved course materials and expert instruction.
Date/Locations:
No Events
Duration: 3 days
Course Objectives:
SharePoint as a Project Management Information System (PMIS)
Creating a PMIS
Enabling Team Collaboration with SharePoint
Tracking Projects with SharePoint
Working with Business Intelligence
Establishing Processes and Standards with SharePoint
This concentration was developed in conjunction with the U.S. National Security Agency (NSA) providing an invaluable tool for any systems security engineering professional. CISSP®-ISSEP is the guide for incorporating security into projects, applications, business processes, and all information systems. Security professionals are hungry for workable methodologies and best practices that can be used to integrate security into all facets of business operations. The SSE model taught in the IATF portion of the course is a guiding light in the field of information security and the incorporation of security into all information systems.
Attendees to TN-812: Information Systems Secuirty Engineering Professional (ISSEP) will receive TechNow approved course materials and expert instruction.
Course Overview: This five-day instructor-led course provides IT professionals with the knowledge and skills required to deploy and manage Windows 10 desktops, devices, and applications in an enterprise environment. Students will learn how to plan and implement Windows 10 deployments in large organizations. Students will also learn how to manage the Windows 10 installations after deployment to provide secure identity and data access by using technologies related to User Experience Virtualization (UE-V), Group Policy, Work Folders and Client Hyper-V. To support a variety of device and data management solutions, Microsoft Azure Active Directory (Azure AD), Microsoft Intune, Microsoft Store for Business and Office 365 are used for device management. These services are part of the Enterprise Mobility+ Security, which provides identity and access management, cloud-based device management, application and update management, and more secure data access to information stored both on the cloud and onsite within your corporate network.
Attendees to TN-5315: Configuring Windows Devices will receive TechNow approved course materials and expert instruction. Dates/Locations:
CompTIA SecAI+ is the first certification in CompTIA’s expansion series, designed to help you secure, govern and responsibly integrate artificial intelligence into your cybersecurity operations. You’ll build the skills to defend AI systems, meet global compliance expectations and use AI to enhance threat detection, automation and innovation—so you can strengthen your expertise and help keep your organization’s systems and data secure.
SecAI+ helps you build practical AI security and automation skills on top of your existing expertise, so you can secure AI deployments, use AI‑assisted security tools with confidence, and stay ready for the next step in your cybersecurity career.
Course Objectives:
Apply AI concepts to strengthen your organization’s cybersecurity posture
Secure AI systems using advanced controls and protections to safeguard data, models, and infrastructure
Leverage AI technologies to automate workflows, accelerate incident response, and scale security operations
Navigate global GRC frameworks to ensure ethical and compliant AI adoption across industries
Defend against AI-driven threats like adversarial attacks, automated malware, and malicious use of generative AI
Integrate AI securely into DevSecOps pipelines and enterprise security strategies.
Dates/Locations:
No Events
Prerequisites: Recommended experience: 3–4 years in IT and 2+ years hands-on cybersecurity; Security+, CySA+, PenTest+, or equivalent recommended
SecAI+ (V1) exam objectives summary
Basic AI concepts related to cybersecurity (17%)
Explain core AI principles and terminology: Machine learning, deep learning, natural language processing, and automation.
Identify AI applications in security: Use cases for AI in threat detection, defense, and security operations.
Recognize AI-driven threats: Automated phishing, polymorphic malware, adversarial machine learning, and malicious use of generative AI.
Securing AI systems (40%)
Implement security controls: Protect AI systems, data, and models using robust technical safeguards.
Secure AI deployment environments: Apply best practices across on-premises, cloud, and hybrid infrastructures.
Mitigate adversarial risks: Defend against attacks targeting AI models, data pipelines, and inference layers.
AI-assisted security (24%)
Enhance detection and response: Use AI-driven tools to identify anomalies, detect threats, and accelerate incident remediation.
Automate security workflows: Integrate AI for event triage, alert correlation, and response orchestration.
Apply AI techniques in operations: Incorporate AI into threat modeling, behavior analysis, and continuous monitoring.
AI governance, risk, and compliance (19%)
Understand regulatory frameworks: Identify global governance requirements and their implications for AI adoption.
Integrate GRC into AI projects: Incorporate governance, risk management, and compliance practices throughout the AI lifecycle.
Ensure responsible AI use: Apply ethical guidelines, legal standards, and industry frameworks such as GDPR and NIST AI RMF.
