Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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TechNow provides a wide variety of skills based computer training and testing. With our Headquarters in San Antonio, TX, we have provided services including computer training around the United States to many individuals and corporations.
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DoD 8570 Training in San Antonio, TX.
TechNow has developed a proven training program that brings the skillset to the certification process. TechNow is a mobile testing center that can deliver D0D 8570 training and the certification in one week. Our intergrated DoD 8570 training in San Antonio, TX incorporates hands on skills with testing objectives that produces an incredibly high pass rate. To learn more about our DoD 8570 training program click here
Course Overview:
This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment. It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements. The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and 40% lab time.
Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Overview of Business Analysis Workshop
- Eliciting Project Workshop
- Case Study
- Analyzing Requirements and Writing Case Studies
- Case Study
Prerequisites:
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Course Overview:
This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.
This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.
Date/Locations:
Duration: 5 days
Course Objectives:
- Introduction to Nessus and Vulnerability Scanning
- Nessus Installation and Administration
- Basic Nessus Scan Operation
- Nessus Scan Configuration and Policy Creation
- Vulnerability Analysis and Reporting with Nessus
- Advanced Scan Configuration and Policy Creation
- Introduction to Compliance and Auditing
- Nessus Auditing Features
- Windows System Auditing
- Unix System Auditing
- Cisco IOS Auditing
- Nessus Database Auditing
- Nessus Content Auditing
- Auditing to Industry Guidelines
- Auditing to Federal Guidelines
Prerequisites:
Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.
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