Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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Upcoming Events

  • CT-210: Project+
    • 10/27/2025 – 10/30/2025
    • San Antonio
  • CT-325: Security+
    • 10/27/2025 – 10/31/2025
    • San Antonio
  • PM-325: Project Management Professional (PMP) Exam Preparation
    • 10/27/2025 – 10/31/2025
    • San Antonio
  • CT-215: Cloud+
    • 11/03/2025 – 11/07/2025
    • San Antonio
  • TN-125: Introduction to UNIX and Linux
    • 11/03/2025 – 11/07/2025
    • San Antonio
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    Course Overview:

    TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies is the big picture overview of a SOC, other courses provide a deep dive into the technologies that a SOC may utilize. This course addresses the internal workings of staff, skills required, required authorizations, internal agreements, and setting appropriate expectation levels of a SOC within budget constraints. A SOC is not a one size fits all, the instructor has decades of security experience and brings to the table opportunities to discuss what can work within constraints. Many organizations are coming to the realization that some level of a SOC is now required and to learn just what decisions need to be made: Out-sourced, In-sourced, budgets, capabilities and many more. Students leave with a worksheet of how to progress when they get back to their organization.

    TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies – Is a course that incorporates lecture, demos, and group exercises for standing up a Security Operations Center (SOC). Students learn strategies and resources required to deploy, build, and run Network Security Monitoring (NSM) and work roles and flows for a SOC. No network is bullet proof and when attackers access your network, this course will show you options and resources to build a security net to detect, contain, and control the attacker. Examples on what it takes to architect an NSM solution to identify sophisticated attackers and a response strategy. Properly implemented detection and response technologies is integral to incident response and provides the responders timely information and tools to react to the incident. Effective demonstrations are given of Open Source technologies that build up a SOC, but any software can be used and demonstrations are provided to demonstrate technology families not push a specific solution.

    TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies demonstrations utilize a cyber range that gives each student in-depth knowledge of monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls; and software and services to provide orchestrate Incident Response, Intelligence Analysis, and Hunt Operations.

    Attendees to TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies class will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 2 Days

    Course Objective:

      • To provide management an overview of what it takes to stand up a SOC.

    Prerequisites:

    • Students should have an understanding of the security field.

    Course Outline:

    • What threats does my organization care about?
    • What does a threat look like?
    • What does a threat look like?
    • How to present the SOC internally.
    • Communication with Stakeholders and Executives
    • Leveraging and integrating existing security measures
    • People
      • Establishing a skill matrix and work roles for SOC members
      • Establishing a training path
      • Personnel background requirementsProcesses
    • Processes
      • Alignment to standards: NIST, PCI, HIPAA, etc.
      • Risk related decision trees
      • Playbooks
      • Threat Intelligence Integration
    • Technology – Tool Suites to Support:
      • Ethical Hacking
      • Network Security Monitoring and SIEM
      • Forensics
      • Dashboards
      • Analysis and Hunting
      • Incident Management and Ticketing

     

    Comments

    Latest comments from students


     

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    Course Overview:

    Intrusion Analyst is a hands-on course that covers intrusion detection in-depth. This includes concepts such as the use of Snort, network traffic analysis, and IDS signatures.

    A skills focus enables the student to better absorb the subject matter and perform successfully on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of packet and intrusion analysis.

    Attendees to TN-979: Intrusion Analyst will receive TechNow approved course materials and expert instruction.

    Date/Locations:

    No Events

    Duration: 5 days

    Course Objectives:

    • Advanced Snort Concepts
    • Analyst Toolkit
    • Domain Name System (DNS)
    • Examining Packet Crafting
    • Examining Packet Header Fields
    • Fragmentation
    • ICMP Theory
    • IDS Interoperability
    • IDS Patterns
    • IDS/IPS Management & Architecture Issues
    • Indications, Warnings & Traffic Correlation
    • IPv6
    • Microsoft Protocols
    • Network Traffic Analysis
    • NIDS Evasion, Instertion & Checksums
    • Snort Fundamentals & Configuration
    • Snort GUIs & Sensor Management
    • Snort Performance, Active Response & Tagging
    • Snort Rules
    • Stimulus Response
    • TCPdump Fundamentals
    • TCP/IP Fundamentals
    • Wireshark Fundamentals
    • Writing TCPdump Filters

    Course Prerequisites:

    • GSEC or equivalent experience
    • UNIX, Windows, Networking, and Security Experience
    • This is a hands-on skill course requiring comfort with command line interaction and network communications

    Comments

    Latest comments from students


    User: Tosha

    Instructor comments: Dave was an excellent instructor. He is very informative and knowledgeable in the course and the material. I have enjoyed the class and I would take another course with him as the instructor.

    Facilities comments: Very nice and clean hotel.


    User: buckey26

    Instructor comments: Dave was one of the best instructors I have ever had for a tech course. He broke down everything to the point where you can understand it internally.


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    Course Overview:

    The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

    Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

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    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
    • Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
    • Troubleshoot Layer 2 connectivity using VLANs and trunking
    • Implementation of redundant switched networks using Spanning Tree Protocol
    • Troubleshooting link aggregation using Etherchannel
    • Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
    • Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
    • Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
    • Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
    • Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
    • Describe the virtualization technology of servers, switches, and the various network devices and components
    • Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
    • Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
    • Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
    • Describe wireless roaming and location services
    • Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
    • Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
    • Troubleshoot wireless client connectivity issues using various available tools
    • Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
    • Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
    • Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
    • Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
    • Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
    • Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
    • Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
    • Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
    • Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
    • Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
    • Explain basic Python components and conditionals with script writing and analysis
    • Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
    • Describe APIs in Cisco DNA Center and vManage

    Prerequisites:

    • CCNA certification
    • Implementation of Enterprise LAN networks
    • Basic understanding of Enterprise routing and wireless connectivity
    • Basic understanding of Python scripting

     

    Comments

    Latest comments from students


    User: don.seguin

    Instructor comments: Tim was a great.

    Facilities comments: The classroom was great.


    User: jrtrussell

    Instructor comments: Awesome

    Facilities comments: Great


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    Course Overview:

    AWS System Operations begins with a one day  introduction to AWS products, services, and common solutions. It provides you with fundamentals to become more proficient in identifying AWS services so that you can make informed decisions about IT solutions based on your business requirements and get started working on AWS.

    The AWS course continues to flow with teaching those in a Systems Administrator or Developer Operations (DevOps) role how to create automatable and repeatable deployments of networks and systems on the AWS platform. The course covers the specific AWS features and tools related to configuration and deployment, as well as common techniques used throughout the industry for configuring and deploying systems.

    To continue to learn more about AWS, TechNow has the following course:

    CL-425: AWS Security Operations and Architecture 

    Attendees to CL-415: AWS System Operations will receive TechNow approved course materials and expert instruction.

    Duration: 5 Days

    Audience:
    This course is intended for:
    • System Administrators
    • Software Developers, especially those in a Developer Operations (DevOps) role

    DoD 8140: Not Mandated

    Course Prerequisites:
    We recommend that attendees of this course have the following prerequisites:
    • Background in either software development or systems administration
    • Some experience with maintaining operating systems at the command line (shell scripting in Linux environments, cmd or PowerShell in Windows)
    • Basic knowledge of networking protocols (TCP/IP, HTTP)

    Course Objectives:
    This course is designed to teach you how to:
    • Understand basic data center design concepts.
    • Recognize terminology and concepts as they relate to the AWS platform and navigate the AWS Management Console.
    • Understand the foundational infrastructure services, including Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Amazon Elastic Block Store (EBS), Amazon Simple Storage Service (S3), Auto Scaling, and Elastic Load Balancing (ELB).
    • Understand the security measures AWS provides and key concepts of AWS Identity and Access Management (IAM).
    • Understand AWS database services, including Amazon DynamoDB and Amazon Relational Database Service (RDS).
    • Understand AWS management tools, including Amazon CloudWatch and AWS Trusted Advisor.
    • Use standard AWS infrastructure features such as Amazon Virtual Private Cloud (VPC), Amazon Elastic Compute Cloud (EC2), Elastic Load Balancing, and Auto Scaling from the command line
    • Use AWS CloudFormation and other automation technologies to produce stacks of AWS resources that can be deployed in an automated, repeatable fashion
    • Build functioning virtual private networks with Amazon VPC from the ground up using the AWS Management Console
    • Deploy Amazon EC2 instances using command line calls and troubleshoot the most common problems with instances
    • Monitor the health of Amazon EC2 instances and other AWS services
    • Manage user identity, AWS permissions, and security in the cloud
    • Manage resource consumption in an AWS account using tools such as Amazon CloudWatch, tagging, and Trusted Advisor
    • Select and implement the best strategy for creating reusable Amazon EC2 instances
    • Configure a set of Amazon EC2 instances that launch behind a load balancer, with the system scaling up and down in response to demand
    • Edit and troubleshoot a basic AWS CloudFormation stack definition

    Dates/Locations:

    No Events

    Course Outline:

    Day 1

    • Introduction and History of AWS
    • AWS Infrastructure: Compute, Storage, and Networking
    • AWS Security, Identity, and Access Management
    • AWS Databases
    • AWS Management Tools

    Day 2
    • System Operations on AWS Overview
    • Networking in the Cloud
    • Computing in the Cloud
    Day 3
    • Storage and Archiving in the Cloud
    • Monitoring in the Cloud
    • Managing Resource Consumption in the Cloud
    Day 4
    • Configuration Management in the Cloud
    • Creating Scalable Deployments in the Cloud
    • Creating Automated and Repeatable Deployments
    Day 5
    Full Day Lab
    • Select the appropriate AWS service based on compute, data, or security requirements
    • Execute steps required to provision cloud resources for selected deployment
    • Identify and implement data protection, encryption, and capacity planning
    • Implement and manage security policies, access controls, and role
    • Implement Automation

     

    Next/Related Courses: