PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

  

 

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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AZ-900: Microsoft Azure Fundamentals

 

Course Overview:

This two-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
01/20/2026 - 01/23/2026
08:00 -16:00 		AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX
04/07/2026 - 04/08/2026
08:00 -16:00 		AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX
08/03/2026 - 08/04/2026
08:00 -16:00 		AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX
11/09/2026 - 11/10/2026
08:00 -16:00 		AZ-900: Microsoft Azure Fundamentals
TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Outline:

  • Cloud Concepts
  • Core Azure Services
  • Security, Privacy, Compliance, And Trust
  • Azure Pricing and Support

Lab Objectives:

    • Create a virtual machine
    • Deploy Azure container instances
    • Create a virtual network
    • Create blob storage
    • Create a SQL database
    • Implement an Azure IoT Hub
    • Implement Azure Functions
    • Create a web app
    • Create a VM with a Template
    • Create a VM with PowerShell
    • Create a VM with CLI
    • Secure network traffic
    • Implement Azure key vault
    • Create an Azure Policy
    • Manage access with RBAC
    • Manage resource locks
    • Implement resource tagging
    • Exploring the Trust Center
    • Use the Azure Pricing Calculator
    • Use the Azure TCO Calculator
    • Open a Support request
    • Calculate composite SLAs
    • Access Azure Preview features

Prerequisites :

      • There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
      • This course is suitable for IT personnel who are just beginning to work with Azure.
      • This course primarily uses the Azure portal to create services and does not require scripting skills.
      • Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
      • This course provides an Azure pass and optional lab environment.

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    TN-865: Wireshark Network Traffic and Security Analysis

    Course Overview:

    This course delivers the technical knowledge, insight, and hands-on training to receive in-depth knowledge on Wireshark® and TCP/IP communications analysis. You will learn to use Wireshark to identify the most common causes of performance problems in TCP/IP communications. You will learn about the underlying theory of TCP/IP and the most used application protocols, so that you can intelligently examine network traffic for performance issues or possible Indicators of Compromise (IoC).

    Duration: 5 Days

    Audience:

    Anyone interested in learning to troubleshoot and optimize TCP/IP networks and analyze network traffic with Wireshark, especially network engineers, information technology specialists, and security analysts.

    Course Prerequisites:

    We recommend that attendees of this course have the following prerequisite:
    • Network+

    Dates/Locations:

    No Events

    Course Outline:

    DAY ONE

    Course Set Up and Analyzer Testing

    Network Analysis Overview
    Wireshark Functionality Overview
    Capturing Wired and Wireless Traffic
    Define Global and Personal Preferences for Faster Analysis
    Defined Time Values and Interpret Summaries
    Interpret Basic Trace File Statistics to Identify Trends
    Create and Apply Display Filters for Efficient Analysis

    DAY TWO

    Follow Streams and Reassemble Data
    Use Wireshark’s Expert System to Identify Anomalies
    TCP/IP Analysis Overview
    Analyze Common TCP/IP Traffic Patterns

    DAY THREE

    Graph I/O Rates and TCP Trends
    802.11 (WLAN) Analysis Fundamentals
    Voice over IP (VoIP) Analysis Fundamentals
    Network Forensics Fundamentals

    DAY FOUR

    Detect Scanning and Discovery Processes
    Analyze Suspect Traffic

    DAY FIVE

    Use Command‐Line Tools

    Next/Related Courses:

     

     

    TN-919: Penetration Tester Course

    Course Overview:

    This course engages students by providing in-depth knowledge of the most prominent and powerful attack vectors and an environment to perform these attacks in numerous hands-on scenarios. This course goes far beyond simple scanning for low-hanging fruit, and shows penetration testers how to model the abilities of an advanced attacker to find significant flaws in a target environment and demonstrate the business risk associated with these flaws.

    Attendees to TN-919:Penetration Tester course will receive TechNow approved course materials and expert instruction.

    Date/Locations:

    No Events

    Course Duration: 5 days

    Course Objectives:

    • Advanced Hash Manipulation
    • Command Shell vs. Terminal Access
    • Enumerating Users
    • Exploitation Fundamentals
    • Injection Attacks
    • Legal Issues
    • Metasploit
    • Moving Files with Exploits
    • Obtaining and Passing Password Representations
    • Overview of Passwords
    • Penetration Testing Foundations
    • Penetration Testing Process
    • Penetration Testing via the Command Line
    • Profiling the Target
    • Reconnaissance
    • Scanning for Targets
    • Using a Proxy to Attack a Web Application
    • Vulnerability Scanning
    • Wireless Crypto and Client Attacks
    • Wireless Fundamentals

    Course Prerequisites:

    • GSEC or equivalent experience
    • UNIX, Windows, networking, and security experience
    • This is a hands-on skill course requiring comfort with command line interaction and network communications

    Comments

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    User: kdwagoner

    Instructor comments: Very knowledgeable. Kept class focused and on task

    Facilities comments: Good

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