Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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Upcoming Events

  • TN-822: Certified Information Systems Auditor (CISA) Seminar
    • 10/06/2025 – 10/10/2025
    • San Antonio
  • CT-213: Cloud Essentials+
    • 10/14/2025 – 10/16/2025
    • San Antonio
  • PM-223: Introduction to Project Management
    • 10/14/2025 – 10/16/2025
    • San Antonio
  • CT-210: Project+
    • 10/27/2025 – 10/30/2025
    • San Antonio
  • CT-325: Security+
    • 10/27/2025 – 10/31/2025
    • San Antonio
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    Course Overview:

    The Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) course gives you the knowledge and skills needed to configure, troubleshoot, and manage enterprise wired and wireless networks. You’ll also learn to implement security principles, implement automation and programmability within an enterprise network, and how to overlay network design by using SD-Access and SD-WAN solutions.

    Attendees to N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR) will receive TechNow approved course materials, expert instruction, and prepare you to take the 350-401 Implementing Cisco® Enterprise Network Core Technologies (ENCOR) exam.

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    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Illustrate the hierarchical network design model and architecture using the access, distribution, and core layers
    • Compare and contrast the various hardware and software switching mechanisms and operation, while defining the Ternary Content Addressable Memory (TCAM) and Content Addressable Memory (CAM), along with process switching, fast switching, and Cisco Express Forwarding concepts
    • Troubleshoot Layer 2 connectivity using VLANs and trunking
    • Implementation of redundant switched networks using Spanning Tree Protocol
    • Troubleshooting link aggregation using Etherchannel
    • Describe the features, metrics, and path selection concepts of Enhanced Interior Gateway Routing Protocol (EIGRP)
    • Implementation and optimization of Open Shortest Path First (OSPF)v2 and OSPFv3, including adjacencies, packet types, and areas, summarization, and route filtering for IPv4 and IPv6
    • Implementing External Border Gateway Protocol (EBGP) interdomain routing, path selection, and single and dual-homed networking
    • Implementing network redundancy using protocols including Hot Standby Routing Protocol (HSRP) and Virtual Router Redundancy Protocol (VRRP)
    • Implementing internet connectivity within Enterprise using static and dynamic Network Address Translation (NAT)
    • Describe the virtualization technology of servers, switches, and the various network devices and components
    • Implementing overlay technologies such as Virtual Routing and Forwarding (VRF), Generic Routing Encapsulation (GRE), VPN, and Location Identifier Separation Protocol (LISP)
    • Describe the components and concepts of wireless networking including Radio Frequency (RF) and antenna characteristics, and define the specific wireless standards
    • Describe the various wireless deployment models available, include autonomous Access Point (AP) deployments and cloud-based designs within the centralized Cisco Wireless LAN Controller (WLC) architecture
    • Describe wireless roaming and location services
    • Describe how APs communicate with WLCs to obtain software, configurations, and centralized management
    • Configure and verify Extensible Authentication Protocol (EAP), WebAuth, and Pre-Shared Key (PSK) wireless client authentication on a WLC
    • Troubleshoot wireless client connectivity issues using various available tools
    • Troubleshooting Enterprise networks using services such as Network Time Protocol (NTP), Simple Network Management Protocol (SNMP), Cisco Internetwork Operating System (Cisco IOS®) IP Service Level Agreements (SLAs), NetFlow, and Cisco IOS Embedded Event Manager
    • Explain the use of available network analysis and troubleshooting tools, which include show and debug commands, as well as best practices in troubleshooting
    • Configure secure administrative access for Cisco IOS devices using the Command-Line Interface (CLI) access, Role-Based Access Control (RBAC), Access Control List (ACL), and Secure Shell (SSH), and explore device hardening concepts to secure devices from less secure applications, such as Telnet and HTTP
    • Implement scalable administration using Authentication, Authorization, and Accounting (AAA) and the local database, while exploring the features and benefits
    • Describe the enterprise network security architecture, including the purpose and function of VPNs, content security, logging, endpoint security, personal firewalls, and other security features
    • Explain the purpose, function, features, and workflow of Cisco DNA Center™ Assurance for Intent-Based Networking, for network visibility, proactive monitoring, and application experience
    • Describe the components and features of the Cisco SD-Access solution, including the nodes, fabric control plane, and data plane, while illustrating the purpose and function of the Virtual Extensible LAN (VXLAN) gateways
    • Define the components and features of Cisco SD-WAN solutions, including the orchestration plane, management plane, control plane, and data plane
    • Describe the concepts, purpose, and features of multicast protocols, including Internet Group Management Protocol (IGMP) v2/v3, Protocol-Independent Multicast (PIM) dense mode/sparse mode, and rendezvous points
    • Describe the concepts and features of Quality of Service (QoS), and describe the need within the enterprise network
    • Explain basic Python components and conditionals with script writing and analysis
    • Describe network programmability protocols such as Network Configuration Protocol (NETCONF) and RESTCONF
    • Describe APIs in Cisco DNA Center and vManage

    Prerequisites:

    • CCNA certification
    • Implementation of Enterprise LAN networks
    • Basic understanding of Enterprise routing and wireless connectivity
    • Basic understanding of Python scripting

     

    Comments

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    User: don.seguin

    Instructor comments: Tim was a great.

    Facilities comments: The classroom was great.


    User: jrtrussell

    Instructor comments: Awesome

    Facilities comments: Great


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    Course Overview: PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Class is a three-day course that teaches students to configure and manage the entire line of Palo Alto Networks next-generation firewalls. This course prepares the student for the Palo Alto Networks Accredited Configuration Engineer (ACE) and progress to the Palo Alto Networks Certified Network Security Engineer (PCNSE).  Through hands-on training, students learn high end skills of how to integrate Palo Alto next-generation firewalls into their network infrastructure.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

    Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

    This course sets up the foundation for the two day course PA-212: Palo Alto Networks Firewall Configure Extended Features. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

    Attendees to the PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Course will receive TechNow approved course materials and expert instruction.

    TechNow PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) immediately follows this course in the schedule so that you can take both courses in the same week.  We also offer a discount for attending both classes in the same week!!

    Dates/Locations:

    No Events

    Duration: 3 days

    Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

    Day 1

    • Module 0 – Introduction & Overview
    • Module 1 – Platforms and Architecture
      • Single-Pass Architecture
      • Flow Logic
    • Module 2 – Initial Configuration
      • Initial Access to the System
      • Configuration Management
      • Licensing and Software Updates
      • Account Administration
    • Mod 3: Basic Interface Configuration
      • Security Zones
        Layer 2, Layer 3, Virtual Wire, and Tap
      • Subinterfaces
      • DHCP
      • Virtual Routers
    • Mod 4: Security and NAT Policies
      • Security Policy Configuration
      • Policy Administration
      • NAT (source and destination)

    Day 2

    • Mod 5: Basic App-ID™
      • App-ID Overview
      • Application Groups and Filters
    • Mod 6: Basic Content-ID™
      • Antivirus
      • Anti-spyware
      • Vulnerability
      • URL Filtering
    • Mod 7: File Blocking and WildFire™
      • File Blocking
      • WildFire
    • Mod 8: Decryption
      • Certificate Management
      • Outbound SSL Decryption
      • Inbound SSL Decryption

         

         

    Day 3

    • Mod 9: Basic User-ID™
      • Enumerating Users
      • Mapping Users to IP Addresses
      • User-ID Agent
    • Mod 10: Site-to-Site VPNs
      • IPSec Tunnels
    • Mod 11: Management and Reporting
      • Dashboard
      • Basic Logging
      • Basic Reports
      • Panorama
    • Mod 12: Active/Passive High
      • Availability
      • Configuring Active/Passive HA

     

    Prerequisites:

    This course is in no way associated with Palo Alto Networks, Inc.

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    Course Overview:

    TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies is the big picture overview of a SOC, other courses provide a deep dive into the technologies that a SOC may utilize. This course addresses the internal workings of staff, skills required, required authorizations, internal agreements, and setting appropriate expectation levels of a SOC within budget constraints. A SOC is not a one size fits all, the instructor has decades of security experience and brings to the table opportunities to discuss what can work within constraints. Many organizations are coming to the realization that some level of a SOC is now required and to learn just what decisions need to be made: Out-sourced, In-sourced, budgets, capabilities and many more. Students leave with a worksheet of how to progress when they get back to their organization.

    TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies – Is a course that incorporates lecture, demos, and group exercises for standing up a Security Operations Center (SOC). Students learn strategies and resources required to deploy, build, and run Network Security Monitoring (NSM) and work roles and flows for a SOC. No network is bullet proof and when attackers access your network, this course will show you options and resources to build a security net to detect, contain, and control the attacker. Examples on what it takes to architect an NSM solution to identify sophisticated attackers and a response strategy. Properly implemented detection and response technologies is integral to incident response and provides the responders timely information and tools to react to the incident. Effective demonstrations are given of Open Source technologies that build up a SOC, but any software can be used and demonstrations are provided to demonstrate technology families not push a specific solution.

    TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies demonstrations utilize a cyber range that gives each student in-depth knowledge of monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls; and software and services to provide orchestrate Incident Response, Intelligence Analysis, and Hunt Operations.

    Attendees to TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies class will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 2 Days

    Course Objective:

      • To provide management an overview of what it takes to stand up a SOC.

    Prerequisites:

    • Students should have an understanding of the security field.

    Course Outline:

    • What threats does my organization care about?
    • What does a threat look like?
    • What does a threat look like?
    • How to present the SOC internally.
    • Communication with Stakeholders and Executives
    • Leveraging and integrating existing security measures
    • People
      • Establishing a skill matrix and work roles for SOC members
      • Establishing a training path
      • Personnel background requirementsProcesses
    • Processes
      • Alignment to standards: NIST, PCI, HIPAA, etc.
      • Risk related decision trees
      • Playbooks
      • Threat Intelligence Integration
    • Technology – Tool Suites to Support:
      • Ethical Hacking
      • Network Security Monitoring and SIEM
      • Forensics
      • Dashboards
      • Analysis and Hunting
      • Incident Management and Ticketing

     

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    Course Overview:

    The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR).

    Attendees to N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-410 Implementing Cisco® Enterprise Advanced Routing and Services (ENARSI) exam.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Configure classic Enhanced Interior Gateway Routing Protocol (EIGRP) and named EIGRP for IPv4 and IPv6
    • Optimize classic EIGRP and named EIGRP for IPv4 and IPv6
    • Troubleshoot classic EIGRP and named EIGRP for IPv4 and IPv6
    • Configure Open Shortest Path First (OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments
    • Optimize OSPFv2 and OSPFv3 behavior
    • Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and IPv6
    • Implement route redistribution using filtering mechanisms
    • Troubleshoot redistribution
    • Implement path control using Policy-Based Routing (PBR) and IP Service Level Agreement (SLA)
    • Configure Multiprotocol-Border Gateway Protocol (MP-BGP) in IPv4 and IPv6 environments
    • Optimize MP-BGP in IPv4 and IPv6 environments
    • Troubleshoot MP-BGP for IPv4 and IPv6
    • Describe the features of Multiprotocol Label Switching (MPLS)
    • Describe the major architectural components of an MPLS VPN
    • Identify the routing and packet forwarding functionalities for MPLS VPNs
    • Explain how packets are forwarded in an MPLS VPN environment
    • Implement Cisco Internetwork Operating System (IOS®) Dynamic Multipoint VPNs (DMVPNs)
    • Implement Dynamic Host Configuration Protocol (DHCP)
    • Describe the tools available to secure the IPV6 first hop
    • Troubleshoot Cisco router security features
    • Troubleshoot infrastructure security and services

    Prerequisites:

     

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