IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-5415: Installation, Storage, and Compute with Windows Server 2016

 

Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
  • Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
  • Describe enterprise storage solutions, and select the appropriate solution for a given situation
  • Implement and manage Storage Spaces and Data Deduplication
  • Install and configure, and manage Windows and Hyper-V containers
  • Describe the high availability and disaster recovery technologies in Windows Server 2016
  • Plan, create, and manage a failover cluster
  • Implement failover clustering for Hyper-V virtual machines
  • Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
  • Create and manage deployment images
  • Manage, monitor, and maintain virtual machine installations

Prerequisites:

  • A basic understanding of networking fundamentals
  • An awareness and understanding of security best practices
  • An understanding of basic AD DS concepts
  • Basic knowledge of server hardware
  • Experience supporting and configuring Windows client operating systems such as Windows 10
  

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The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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  • IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
    • 08/04/2025 – 08/08/2025
    • San Antonio
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    • San Antonio
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    • 08/11/2025 – 08/15/2025
    • San Antonio
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    • 08/11/2025 – 08/13/2025
    • San Antonio
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    • 08/11/2025 – 08/15/2025
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    TN-315: Complete Hack and Defend

     

    Course Overview:

    Learn to protect yourself and your company against hackers, by learning their tools and techniques, and then testing your network.  This course is heavily based on Kali and primarily on Metasploit.  In TN-315: Complete Hack and Defend class you will learn the step by step process that hackers use to assess your enterprise network, probe it & hack into it in mixed-platform environment including Windows, Linux, Solaris, and Cisco.  This course is 90% hacking, but  defenses for demonstrated hacks will be discussed.  If you want to know the ins and outs of the hacks presented in this course, then this is the course for you.

    Attendees to TN-315: Complete Hack & Defend Class Attendees will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Introduction to Pen Testing using the PTES model
    • Metasploit Basics
      • MSFconsole, MSFcli, Armitage, MSFpayload, MSFencode, NasmShell
    • Intelligence Gathering
      • Nmap, Databases in Metasploit, Port Scanning with Metasploit
    • Quick Intro to Ruby
      • Writing a simple Ruby script to create a custom scanner
    • Vulnerability Scanning
      • Importing Nessus Results
      • Scanning with Nessus from Within Metasploit
    • Exploitation
      • Using the Metasploit Framework and console to exploit
    • Meterpreter
      • Compromising a Windows System
      • Attacking MS SQL, xp_cmdshell
      • Dumping Usernames and Passwords, extracting and dumping hashes
      • Pass the Hash and Token Impersonation
      • Pivoting
      • Railgun
      • Using Meterpreter Scripts: Migrating a process, Killing AV, Persistence
    • Avoiding Detection
      • Creating Stand-Alone Binaries with MSFpayload
      • Encoding with MSFencode and Packers (go Green Bay:)
    • Exploitation Using Client Side Attacks
      • Introduction to Immunity Debugger
      • Using Immunity Debugger to Decipher NOP Shellcode
    • Metasploit Auxiliary Modules
    • Social Engineer Toolkit (SET)
      • Spear-Phishing, Web Attack
      • Creating a Multipronged Attack
    • Creating Your Own Module
      • Adapt an existing Module
      • Add some PowerShell and Run the Exploit
    • Meterpreter Scripting
    • Capture The Flag Exercise

    Prerequisites:

    • This is an advanced Information Security Course which requires basic Windows & UNIX competency
    • Certification or 2 years of experience in these operating systems is highly recommended
    • An understanding of TCP/IP

    Comments

    Latest comments from students

    User: dhonore

    Instructor comments: Dave's presentation style is engaging and lively.

    Facilities comments: The room was adequate for the needs of the class.

    User: phouck

    Instructor comments: David was very good. Although he went very fast at times.

    Facilities comments: The room was ok. it was bit dark.

     

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