PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

  

 

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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CT-213: Cloud Essentials+

 

Course Overview:

CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions.  Cloud Essentials is a vendor-neutral credential designed to validate the candidate has an understanding of basic terms and definitions of cloud computing along with the different processes involved in the successful adoption of cloud computing and its implications for organizations’ use.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ curriculum.

Attendees to CT-213: Cloud Essentials+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
10/14/2025 - 10/16/2025
08:00 -16:00 		CT-213: Cloud Essentials+
TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Objectives:

  • Domain 1 : Cloud Concepts
    • Understand cloud principles
    • Identify cloud networking concepts & storage techniques
    • Understand cloud design aspects
  • Domain 2: Business Principles of Cloud Environments
    • Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis
    • Highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches
  • Domain 3: Management and Technical Operations
    • Explain aspects of operating within the cloud, such as data management or optimization
    • Understand the role of DevOps in cloud environments, like API integration or provisioning
  • Domain 4: Governance, Risk, Compliance and Security for the Cloud
    • Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.

 

Course Prerequisites:

  • CompTIA recommends that a candidate have at least 6 months of experience in an IT environment, with direct involvement in IT-related tasks responsibilities and/or decision making.

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TN-323: SharePoint 2010 and 2013 for Project Management

Course Overview: 

This hands-on, lab-driven course directs managers, project managers, and team leaders through the real-world process of using SharePoint to propel projects.  Improve efficiency and boost the likelihood of success as you learn to build a customized Project Management Information System (PMIS), develop SharePoint project sites, build document libraries and management protocols.  You will integrate Microsoft Office software, build SharePoint Workflows, archive completed projects, and much more during SharePoint project management training.  Add these critical SharePoint tools to your project management expertise and experience the drastic difference that comes with truly effective project management.

Attendees to TN-323: SharePoint 2010/2013 for Project Management will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 3 days

Course Objectives:

  • SharePoint as a Project Management Information System (PMIS)
  • Creating a PMIS
  • Enabling Team Collaboration with SharePoint
  • Tracking Projects with SharePoint
  • Working with Business Intelligence
  • Establishing Processes and Standards with SharePoint
  • Managing Meeting with Meeting Workspaces
  • Working with Microsoft Access
  • Creating a PMO View
  • Concluding a Project

Prerequisites:

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User: joseibarra

Instructor comments: Very patient, communicated expertly. Made the class easy to understand and how it applies in the real world.

Facilities comments: Excellent.

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L-295: Linux System Administration II

Course Overview:

In this course students will learn to configure the Linux kernel, install & configure modules, to install and configure non-default devices and automate installation with Kickstart. Students also utilize skills developed in L-245 to expand on file system configuration with spanning devices and RAID. This is the foremost server side Linux course in the industry covering all server side components such as DHCP, Samba, NIS, LDAP, inet, telnet ftp, dns, etc.  Expanding on security introduced in L-245: Linux System Administration I, TCP wrappers, firewalling with IP filters, SQUID, & ssh are covered.

Attendees to L-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Custom installation of a Linux server
  • Linux device naming conventions & the boot process
  • Adding peripheral devices
  • Reconfiguring the kernel
  • Disk partitioning & formatting
  • Changing system run levels
  • Adding startup files for additional services
  • Adding & removing software packages
  • Disk & file system Administration
  • Terminals & modem configuration
  • Configuring NFS to support the client/server environment
  • Use the automounter
  • Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.
  • Troubleshooting techniques
  • Advanced Linux installation

Prerequisites:

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