Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

Name
Mailing or billing address
Telephone or mobile phone number
Email address
Course enrollment information
Student account information
Course progress and quiz activity
Information necessary to process course registration and payment
Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

Registering students for courses
Creating and maintaining student accounts
Providing access to course materials and quizzes
Communicating course schedules and changes
Sending course reminders and administrative notifications
Communicating logistical information necessary for a course
Communicating urgent or emergency information related to the delivery of a course
Responding to student questions and requests
Administering payments and registrations
Maintaining records necessary to operate our business and educational programs
Providing technical support for our student platform
Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?” This is to initiate automated communications. Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”. If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”. Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns. Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

Student account notifications
Course enrollment or welcome notifications
Course reminders
Class schedule information
Schedule changes
Class cancellations
Location or logistical information
Instructor or course-related administrative notifications
Urgent or emergency information related to the delivery of a course
Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

Website
Student-platform
Email
Information technology and security
Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery. A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

Login credentials
Course enrollment
Quiz and assessment activity
Course progress
Account settings
Communication preferences
SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

Maintain authenticated sessions
Keep students logged into their accounts
Provide website and application functionality
Maintain security
Detect and prevent unauthorized access
Diagnose technical problems
Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026

TN-905: Cyber Threat Intelligence Analysis

Course Overview:

TechNow has worked worldwide enterprise infrastructures for over 30 years and has developed demos and labs to exemplify the techniques required to demonstrate technologies that effectively support CTI. This course integrates well with our courses TN-575: Open Source Network Security Monitoring and TN-865: Wireshark Network Traffic and Security Analysis .

TechNow develops Cyber Ranges and makes them available for conferences in support of annual meetings for Cyber Threat Response Teams. Developing scenarios and reacting to them appropriately is a big part of the value in understanding the contexts required to comprehend valuable CTI. As with many advanced TechNow security courses, there is a large hands-on ratio. This course helps Cyber Protection Teams (CPT), Defensive Cyber Operations (DCO), and Mission Defense Teams (MDT) to collect, analyze and apply targeted cyber intelligence to defensive operations in order to proactively act on and tune response to attacks by cyber adversaries. CPT, DCO, and MDT can take preemptive action by utilizing CTI, understanding CTI tools, techniques and procedures (TTPs) needed to generate and consume timely and relevant intelligence to improve resilience and prevention.

This course focuses on the collection, classification, and exploitation of knowledge about adversaries and their TTPs. . MDT puts us close the mission and helps define the internal context to be analyzed against the CTI. TechNow pushes the student to truly understand how to think about and use CTI to make a difference.

Attendees to TN-905: Cyber Threat Intelligence Analysis will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

Learn to comprehend and develop complex scenarios
Identify and create intelligence requirements through practices such as threat modeling
Utilize threat modeling to drive intelligence handling and practices
Breakdown tactical, operational, and strategic-level threat intelligence
Generate threat intelligence to detect, respond to, and defeat focused and targeted threats
How to collect adversary information creating better value CTI
How to filter and qualify external sources, mitigating low integrity intelligence
Create Indicators of Compromise (IOCs) in formats such as YARA, OpenIOC, and STIX
Move security maturity past IOCs into understanding and countering the behavioral tradecraft of threats
Breaking down threats mapped against their tradecraft to tweak IOCs
Establish structured analytical techniques to be successful in any security role
Learn and apply structured principles in support of CTI and how to communicate that to any security role.

Course Prerequisites:

Security+, or equivalent experience

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CT-425: CompTIA SecurityX

Course Overview:

SecurityX® (formerly known as CASP+) course prepares you for the CompTIA SecurityX® certification exam (CVO-005) and demonstrates your knowledge and skills in enterprise security, risk management, research and analysis, and the integration of computing, communications, and business disciplines. This course will prepare students for the objectives covered in the CompTIA SecurityX certification exam (CVO-005).

Attendees to CT-425: CompTIA SecurityX will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
11/30/2026 - 12/04/2026 08:00 -16:00	CT-425: CompTIA SecurityX TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Support IT governance in the enterprise with an emphasis on managing risk
Leverage collaboration tools and technology to support enterprise security
Use research and analysis to secure the enterprise
Integrate advanced authentication and authorization techniques
Implement cryptographic techniques
Implement security controls for hosts
Implement security controls for mobile devices
Implement network security
Implement security in the systems and software development lifecycle
Integrate hosts, storage, networks, applications, virtual environments, and cloud technologies in a secure enterprise architecture
Conduct security assessments
Respond to and recover from security incidents

Prerequisites:

Completion of the following or equivalent knowledge:

Minimum of 10 years general hands on IT experience

5 years being hands-on security

CompTIA Certification: Network+

CompTIA Certification: Security+

CompTIA Certification: CySA+

OR equivalent knowledge

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Instructor comments: I expect to pass, another great class from technow!

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Instructor comments: Alan takes the time to cover the material so that you understand the concepts and applications of the information presented.

Facilities comments: I like the location. It was quiet and very conducive to learning.

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N-485: In-Depth Securing Networks with Cisco Firepower Threat Defense NGFW

Course Overview:

An in-depth course on how to use and configure Cisco Firepower Threat Defense technology, from device setup and configuration and including routing, high availability, Firepower Threat Defense migration, traffic control, and Network Address Translation (NAT). Students implement advanced Next Generation Firewall (NGFW) and Next Generation Intrusion Prevention System (NGIPS) features, including network intelligence, file type detection, network based malware detection, and deep packet inspection.
Students will also learn how to configure site to site VPN, remote access VPN, and SSL decryption before moving on to detailed analysis, system administration, and troubleshooting. This course combines lecture materials and hands on labs throughout to make sure that students are able to successfully deploy and manage the Cisco Firepower system.

It is a five-day instructor-led course that is aimed at providing network security engineers with the knowledge and skills that are needed to implement and maintain perimeter solutions that are based on Cisco Firepower security appliances. At the end of the course, students will be able to reduce risk to their IT infrastructure and applications using Cisco Firepower security appliance features, and provide detailed operations support for the Firepower appliance.

Attendees to N-485: In-Depth Securing Networks with Cisco Firepower Threat Defense NGFW will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Understand Sourcefire, Firepower 6.2, FireAMP, and Firepower Threat Defense (FTD)
Configure the Firepower Management Center (FMC)
Raise you confidence managing the Firepower Manager and Firepower tThreat Defense (FTD)
Describe the Cisco Firepower Systems infrastructure
Navigate the user interface and administrative features of the Cisco Firepower 6.2 system, including advanced analysis and reporting functionality to properly assess threats
Describe the System Configuration and Health policies and implement them
Describe the role Network Discovery (Firepower) technology plays in the Cisco devices
Describe, create, and implement objects for use in Access Control policies
Create DNS and URL policies and configure Sinkholes
Configure FTD policies such as Platform, Routing, Interface, Zones, PreFilter, QoS, NAT and Flex Config!
Describe advanced policy configuration and Firepower system configuration options
Configure Malware Policies to find and stop Malware
Understand Security Intelligence, and how to configure SI to stop attacks NOW!
Configure policies to find and stop Ransomware
Understand how to fine tune IPS policies
Understand how to find tun Snort Preprocessor policies (NAP)
Configure Correlation events, white rules, traffic profiles and create respective events and remediate them
Analyze events
Create reporting templates and schedule them
Configure backups, rule updates, Firepower Recommendations, URL updates, and more to run every week automatically
Set up external authentication for users using LDAP/Realms
Configuring system integration, realms, and identity sources
Configure FMC domains and implement them
Configure FTD HA with two FTD devices
SSL Policy – decrypt your traffic
AnyConnect and Site-to-Site VPN
Understand network and host based AMP. Configure and analyze host based AMP
Understand Cisco Identity Services Engine (ISE)
Configure ISE and integrate with Cisco FMC identity policy using PxGrid

Prerequisites:

Cisco Certified Network Associate (CCNA) certification. or equivalent
Cisco Certified Network Associate Security (CCNA Security) certification. or equivalent
Working knowledge of the Microsoft Windows operating system.

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TN-555: Certified Ethical Hacker v13 (CEH)

Course Overview:

This CEH course will immerse you into a “Hacker Mindset” in order to teach you how to think like a hacker and better defend against future attacks. Students are in the driver’s seat with a hands-on training environment employing a systematic ethical hacking process. All while teaching students how to scan, test, hack, and secure target systems. CEH shows how hackers think and act maliciously so you can learn to better position your organization’s security infrastructure and defend against future attacks.

This CEH course covers the Five Phases of Ethical Hacking, diving into Reconnaissance, Gaining Access, Enumeration, Maintaining Access, and covering your tracks.

This CEH course delivers in-demand ethical hacking skills while preparing you for the internationally-recognized Certified Ethical Hacker (CEH) certification exam from EC-Council.

This course supports a certification that is DoD approved 8570 Baseline Certificate and meets DoD 8140/8570 training requirements.

What’s Included:

EC-Council official E-Courseware
EC-Council official iLabs code with access for 6 months
EC-Council official Certificate of Attendance
CEH Exam Voucher

Security Course Flow

Dates/Locations:

Date/Time	Event
11/30/2026 - 12/04/2026 08:00 -16:00	TN-555: Certified Ethical Hacker v13 (CEH) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Content:

Module 01. Introduction to Ethical Hacking
Module 02. Foot-printing and Reconnaissance
Module 03. Scanning Networks
Module 04. Enumeration
Module 05. Vulnerable Analysis
Module 06. System Hacking
Module 07. Malware Threats
Module 08. Sniffing
Module 09. Social Engineering
Module 10. Denial-of-Service
Module 11. Session Hijacking
Module 12. Evading IDS,Firewalls, and Honeypots
Module 13. Hacking Web Servers
Module 14. Hacking Web Applications
Module 15. SQL Injection
Module 16. Hacking Wireless Networks
Module 17. Hacking Mobile Platforms
Module 18. IoT and OT Hacking
Module 19. Cloud Computing
Module 20. Cryptography

Prerequisites:

Windows operating system and/or Linux operating system or other Unix-based OS
TCP/IP protocols and implementation
At least 2 years of IT security experience
TN-325:Security+

Target Audience:

Information Security Analyst/Administrator, Information Assurance (IA) Security Officer, Information Security Manager/Specialist, Auditors, Security Professional, Site Admins, Penetration Testers, Red Team,Risk/Threat/Vulnerability Analyst, Individuals concerned about the integrity of network infrastructure

About us:

TechNow has taught security courses for almost 30 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales in security training, consulting, and compliance.

Tech Now, Inc. is an accredited Training Center with Ec-Council.

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