Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

  • Name
  • Mailing or billing address
  • Telephone or mobile phone number
  • Email address
  • Course enrollment information
  • Student account information
  • Course progress and quiz activity
  • Information necessary to process course registration and payment
  • Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

  • Registering students for courses
  • Creating and maintaining student accounts
  • Providing access to course materials and quizzes
  • Communicating course schedules and changes
  • Sending course reminders and administrative notifications
  • Communicating logistical information necessary for a course
  • Communicating urgent or emergency information related to the delivery of a course
  • Responding to student questions and requests
  • Administering payments and registrations
  • Maintaining records necessary to operate our business and educational programs
  • Providing technical support for our student platform
  • Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?”  This is to initiate automated communications.  Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”.  If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”.  Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns.  Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

  • Student account notifications
  • Course enrollment or welcome notifications
  • Course reminders
  • Class schedule information
  • Schedule changes
  • Class cancellations
  • Location or logistical information
  • Instructor or course-related administrative notifications
  • Urgent or emergency information related to the delivery of a course
  • Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers  to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

  • Website
  • Student-platform
  • Email
  • Information technology and security
  • Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery.   A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

  • Login credentials
  • Course enrollment
  • Quiz and assessment activity
  • Course progress
  • Account settings
  • Communication preferences
  • SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

  • Maintain authenticated sessions
  • Keep students logged into their accounts
  • Provide website and application functionality
  • Maintain security
  • Detect and prevent unauthorized access
  • Diagnose technical problems
  • Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026

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TN-989: Advanced Penetration Testing, Exploits, and Ethical Hacking Course

Course Overview:

This course engages students by providing in-depth knowledge of the most prominent and powerful attack vectors and an environment to perform these attacks in numerous hands-on scenarios. This course goes far beyond simple scanning for low-hanging fruit, and shows penetration testers how to model the abilities of an advanced attacker to find significant flaws in a target environment and demonstrate the business risk associated with these flaws.

A skills focus enables the student to better absorb the subject matter and perform successfully on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of the attacks and the effectiveness.

Attendees to TN-989: Advanced Penetration Testing, Exploits, and Ethical Hacking course will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Accessing the Network
  • Advanced Fuzzing Techniques
  • Advanced Stack Smashing
  • Attacking the Windows Domain – Enumeration
  • Attacking the Windows Domain – Restricted Desktops
  • Attacking the Windows Domain – The Attacks
  • Building a Metasploit Module
  • Crypto for Penetration Testers
  • Exploiting the Network
  • Fuzzing Introduction and Operation
  • Introduction to Memory and Dynamic Linux Memory
  • Introduction to Windows Exploitation
  • Manipulating the Network
  • Python and Scapy For Penetration Testers
  • Shellcode
  • Smashing the Stack
  • Windows Heap Overflow Introduction
  • Windows Overflows

Course Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, Networking, and Security Experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students

User: ryanv

Instructor comments: Great.

Facilities comments: N/A. Hotel.

User: sean.hollinger

Instructor comments: Instructor is technically knowledgeable as he has been on every course I've taken with TechNow.

Facilities comments: adequate

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PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201)

  

 

Course Overview: PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Class is a three-day course that teaches students to configure and manage the entire line of Palo Alto Networks next-generation firewalls. This course prepares the student for the Palo Alto Networks Accredited Configuration Engineer (ACE) and progress to the Palo Alto Networks Certified Network Security Engineer (PCNSE).  Through hands-on training, students learn high end skills of how to integrate Palo Alto next-generation firewalls into their network infrastructure.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

This course sets up the foundation for the two day course PA-212: Palo Alto Networks Firewall Configure Extended Features. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Course will receive TechNow approved course materials and expert instruction.

TechNow PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) immediately follows this course in the schedule so that you can take both courses in the same week.  We also offer a discount for attending both classes in the same week!!

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1 – Platforms and Architecture
    • Single-Pass Architecture
    • Flow Logic
  • Module 2 – Initial Configuration
    • Initial Access to the System
    • Configuration Management
    • Licensing and Software Updates
    • Account Administration
  • Mod 3: Basic Interface Configuration
    • Security Zones
      Layer 2, Layer 3, Virtual Wire, and Tap
    • Subinterfaces
    • DHCP
    • Virtual Routers
  • Mod 4: Security and NAT Policies
    • Security Policy Configuration
    • Policy Administration
    • NAT (source and destination)

Day 2

  • Mod 5: Basic App-ID™
    • App-ID Overview
    • Application Groups and Filters
  • Mod 6: Basic Content-ID™
    • Antivirus
    • Anti-spyware
    • Vulnerability
    • URL Filtering
  • Mod 7: File Blocking and WildFire™
    • File Blocking
    • WildFire
  • Mod 8: Decryption
    • Certificate Management
    • Outbound SSL Decryption
    • Inbound SSL Decryption

       

       
Day 3

  • Mod 9: Basic User-ID™
    • Enumerating Users
    • Mapping Users to IP Addresses
    • User-ID Agent
  • Mod 10: Site-to-Site VPNs
    • IPSec Tunnels
  • Mod 11: Management and Reporting
    • Dashboard
    • Basic Logging
    • Basic Reports
    • Panorama
  • Mod 12: Active/Passive High
    • Availability
    • Configuring Active/Passive HA

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

Comments

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TN-825: Certified Information Security Manager (CISM) Seminar

Course Overview:

The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.

This course is designed to assist in your exam preparation for the CISM exam.

Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

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Dates/Locations:

Date/Time Event
08/17/2026 - 08/21/2026
08:00 -16:00 		TN-825: Certified Information Security Manager (CISM) Seminar
TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026
08:00 -16:00 		TN-825: Certified Information Security Manager (CISM) Seminar
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Information Security Governance (24%)
  • Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
  • Information Risk Management (30%)
  • Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
  • Information Security Program Development and Management (27%)
  • Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
  • Information Security Incident Management (19%)
  • Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact

Prerequisites:

A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.

Comments

Latest comments from students

User: tracycampbell

Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.

Facilities comments: The Home2Suites by Hilton was FANTASTIC!

Liked the class?  Then let everyone know!

cheddarcon-powershell-threat-hunting-registration

    After you press "Request Registration" near the bottom of this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

    Tech Now is pleased to have the opportunity to provide you training for "Windows Security Automation and Threat Hunting with PowerShell” at CheddarCon 2018!

    Scroll down to see the course description.

    First Name*

    Last Name*

    Your Email*

    Your Organization*

    Phone*

    Questions:

    After you press "Request Registration" on this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

    Windows Security Automation and Threat Hunting with PowerShell Seminar

    Location: 400 W Wisconsin Ave, Milwaukee, WI 53203, USA

    Date: October 10, 2018 8:00am – 4:00pm

    Duration: 8 hours

    Audience: Cyber Security professionals and Windows administrators

    Attendees Environment: Laptops not required, but suggested to have better hands-on absorption of subject matter.

    Description:
    PowerShell is both a command-line shell and scripting language. Fight fires quickly using existing or custom PowerShell commands or scripts at the shell. PowerShell is made for Security Operations (SecOps) automation on Windows. This seminar does not require prior programming skills. The seminar focuses on PowerShell programming, giving a beginner skills to be productive in windows scripting to automate tasks and also remediate problems.

    Cyber Security is the objective of this seminar, and the PowerShell examples will demonstrate PowerShell capabilities that help lock down a Windows system and also report security status.

    Objectives:

    PowerShell Overview

    • Getting started running commands
    • Security cmdlets
    • Using and updating the built-in help
    • Execution policies
    • Fun tricks with the ISE graphical editor
    • Piping .NET and COM objects, not text
    • Using properties and methods of objects
    • Helping Linux admins feel more at home
    • Aliases, cmdlets, functions, modules, etc.

    PowerShell Utilities and Tips

    • Customizing your profile script
    • PowerShell remote command execution
    • Security setting across the network
    • File copy via PowerShell remoting
    • Capturing the output of commands
    • Parsing text files and logs with regex patterns
    • Parsing Security Logs
    • Searching remote event logs
    • Mounting the registry as a drive
    • Security settings in the Registry
    • Exporting data to CSV, HTML and JSON files
    • Running scripts as scheduled jobs
    • Continued Security Compliance
    • Pushing out scripts through Group Policy
    • Importing modules and dot-sourcing functions
    • http://www.PowerShellGallery.com

    PowerShell Scripting

    • PowerShell Scripting to implement Security Practices
    • Writing your own functions to automate security status and settings
    • Passing arguments into your scripts
    • Function parameters and returning output
    • Flow control: if-then, foreach, that make security decisions
    • How to pipe data in/out of your scripts for security compliance and reporting

    Attendees to this seminar, Windows Security Automation and Threat Hunting with PowerShell, will receive TechNow approved course materials and expert instruction.[/wr_text][/wr_column][/wr_row]