PM-242: Defining Agile Requirements with User Stories

Course Overview:

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles. This leads to the processes of confirming the validity and usability for quality of the product development. An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

Understand the Scrum Flow, the core components of the Scrum framework
Understand the scope of the Product Owner role in detail
Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
Understand the scope of the Scrum Master role at a high level
Understand the scope of the Scrum Development Team roles
Document the interactions between the user of a system and the system itself
Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

Target Student:

Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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CT-213: Cloud Essentials+

Course Overview:

CompTIA Cloud Essentials+ is for both IT and non-technical professionals who require the essential business acumen needed to make informed cloud service decisions. Cloud Essentials is a vendor-neutral credential designed to validate the candidate has an understanding of basic terms and definitions of cloud computing along with the different processes involved in the successful adoption of cloud computing and its implications for organizations’ use.

TechNow is a CompTIA partner and uses official CompTIA Cloud Essentials+ curriculum.

Attendees to CT-213: Cloud Essentials+ will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
03/30/2026 - 04/01/2026 08:00 -16:00	CT-213: Cloud Essentials+ TechNow, Inc, San Antonio TX
06/15/2026 - 06/17/2026 08:00 -16:00	CT-213: Cloud Essentials+ TechNow, Inc, San Antonio TX
10/13/2026 - 10/15/2026 08:00 -16:00	CT-213: Cloud Essentials+ TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Objectives:

Domain 1 : Cloud Concepts
- Understand cloud principles
- Identify cloud networking concepts & storage techniques
- Understand cloud design aspects
Domain 2: Business Principles of Cloud Environments
- Identify and employ appropriate cloud assessments like feasibility studies, benchmarking, or gap analysis
- Highlight key business aspects of cloud vendor relation adoption, and comprehend cloud migration approaches
Domain 3: Management and Technical Operations
- Explain aspects of operating within the cloud, such as data management or optimization
- Understand the role of DevOps in cloud environments, like API integration or provisioning
Domain 4: Governance, Risk, Compliance and Security for the Cloud
- Understand risk management and response concepts related to cloud services and identify the importance and impacts of compliance in the cloud, such as regulatory concerns or international standards.

Course Prerequisites:

CompTIA recommends that a candidate have at least 6 months of experience in an IT environment, with direct involvement in IT-related tasks responsibilities and/or decision making.

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RH-295: Linux System Administration II

Course Overview:

Linux System Administration II course is for experienced administrators ready for advanced administration topics. This course provides students with hands-on experience working with more complex and integrated administration concepts, and builds upon the Part 1 course. Students will be instructed in essential local Red Hat system administration skills including: Logical Volumes, Raid Management, and System Logging, SELinux and Virtual Machines. The Linux System Administration II course will get you started in understanding network administration topics, including monitoring, routing, Firewall with iptables, and servers such as NFS, SAMBA, DNS, SMTP, HTTP, DHCP, and Kickstart.

Attendees to RH-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
03/09/2026 - 03/13/2026 08:00 -16:00	RH-295: Linux System Administration II TechNow, Inc, San Antonio TX
06/08/2026 - 06/12/2026 08:00 -16:00	RH-295: Linux System Administration II TechNow, Inc, San Antonio TX
09/21/2026 - 09/25/2026 08:00 -16:00	RH-295: Linux System Administration II TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

Managing Logical Volumes and RAID
Network Routing, Filtering and Monitoring
Configuring File Sharing Across Platforms
Configuring Internet Services
Configuring Security
Configuring System Messaging
Using Name Services
Configuring Name Service Clients
Configuring Kickstart
Virtualization with KVM
Troubleshooting Boot Process

Prerequisites:

RH-245: Linux System Administration I or equivalent knowledge plus six months experience as a system administrator or one year or more administrating the Red Hat operating system.

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TN-8150: CISSP Certification Preparation Seminar

Course Overview:

TechNow's CISSP Certification Preparation Seminar is an accelerated course designed to meet the high demands of the information security industry by preparing students for the industry standard Certified Information Systems Security Professional exam. The exam covers (ISC)²'s 8 Domains from the Common Body of Knowledge, which encompass the whole of information security.

This course is an intense 10 day program that ensures the student passes the CISSP exam on the first try. We encourage our students to take the exam within a week after course completion. The goal for this course is a pass rate of one and done. Our high pass rate reflects the dedication of TechNow's students and our commitment to a ten day program that many in the industry do in 5 days. TechNow has a proven CISSP track record that you can depend on.

Attendees to TN-815: CISSP Certification Preparation Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
03/16/2026 - 03/27/2026 08:00 -16:00	TN-8150: CISSP Certification Preparation Seminar TechNow, Inc, San Antonio TX

Duration: 10 Days

Course Objectives:

Our CISSP Professional training program covers the 8 Domains of the CBK in-depth with an emphasis on rigorous exam preparation.

Security and Risk Management (Security, Risk, Compliance, Law, Regulations, Business Continuity)
Asset Security (Protecting Security of Assets)
Security Engineering (Engineering and Management of Security)
Communications and Network Security (Designing and Protecting Network Security)
Identity and Access Management (Controlling Access and Managing Identity)
Security Assessment and Testing (Designing, Performing, and Analyzing Security Testing)
Security Operations (Foundational Concepts, Investigations, Incident Management, Disaster Recovery)
Software Development Security (Understanding, Applying, and Enforcing Software Security)

Prerequisites:

To qualify for this CISSP training program you must first qualify for the CISSP exam, which requires:

4 years of experience in the information security field
or 3 years experience & a college degree

Contact TechNow to verify that you qualify.

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CL-345: Red Hat OpenStack Administration II

Course Overview:

The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

Course Outline:

Navigate the Red Hat OpenStack Platform architecture
Describe the OpenStack control plane
Integrate Identity Management
Perform image operations
Manage storage
Manage OpenStack networking
Manage compute resources
Automate could applications
Troubleshoot OpenStack operations
Comprehensive review

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