TN-5305: Supporting and Troubleshooting Windows 11

 

Course Overview:

This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.

Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
  • Troubleshoot startup issues and operating system services on a Windows 11 PC
  • Perform system recovery
  • Resolve issues related to hardware devices and device drivers
  • Administer Windows 11 devices
  • Troubleshoot issues related to network connectivity
  • Configure Windows 11 devices by using Group Policy
  • Configure and troubleshoot user settings
  • Configure and troubleshoot resource access
  • Implement remote connectivity
  • Deploy and troubleshoot applications
  • Maintain Windows 11 devices

 

 Prerequisites: 

  • Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
  • Microsoft Active Directory Domain Services (AD DS) principles.
  • Understanding of the Public Key Infrastructure (PKI) components.
  • Windows Server fundamentals.

Comments

Latest comments from students

 

Liked the class?  Then let everyone know!

MS-6232: Implementing a Microsoft SQL Server Database

Course Overview:

This course provides students with the knowledge and skills to implement a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to implementing a database.

Attendees to MS-6232: Implementing a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Creating Databases and Databases Files
  • Creating Data Types and Tables
  • Creating and Tuning Indexes
  • Implementing Data Integrity by Using Constraints and Triggers
  • Using XML
  • Implementing Views
  • Implementing Stored Procedures
  • Implementing Functions
  • Implementing Managed Code in the Database
  • Managing Transactions and Locks
  • Using Service Broker

Prerequisites:

  • Basic knowledge of the Microsoft Windows operating system and its core functionality
  • Working knowledge of Transact-SQL
  • Working knowledge of relational databases
  • Some experience with database design

Comments

Latest comments from students

User: bangbangsplat

Instructor comments: some kind of presentation would have been helpful in learning the objectives of the course (PowerPoint, drawing on easel, etc.) It seemed like the instructor is not too familiar with the error codes we were receiving during the Practice Exams.

Facilities comments: preferred to have the location located in a less busy area of the city

User: smaxam

Instructor comments: Clay was very knowledgable but had to repeat questions a number of times to get his attention.

Facilities comments: Holiday Inn was nice

Liked the class?  Then let everyone know!

TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs)

Course Overview:

This course, TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs), covers the two main objectives for those entering the wireless world, understanding the technology & addressing its security.  TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) takes advantage of the student’s existing expertise to provide a challenging introductory course. Covering a broad range of wireless networking topics & an introduction on how to secure a wireless LAN from hackers. To insure wireless availability you need to understand proper design choices & administration practices. To protect valuable information on your network you need to know how attacks occur & techniques used to secure your wireless network.

Attendees to TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Radio Frequency (RF) Fundamentals
  • Spread Spectrum Technologies
  • 802.11 Network Architecture
  • Physical & MAC Layers
  • Hardware Installation, Configuration, & Management
  • Antennas & Accessories
  • Wireless Network Management
  • Troubleshooting Wireless LANs
  • Site Surveying
  • Wireless LAN Security
  • Organizations & Standards

Prerequisites:

Attendees should have network administration skills.  These skills can be obtained through TechNow’s N-205 & N-305: CCNA/ICND Training program or our highly respected cross platform TN-385: TCP/IP Analysis & Implementation course.

Comments

Latest comments from students

User: TMPRIESTLEY

Instructor comments: The instructor was very well versed on the topic and knew how to apply it to real-life examples. He led the labs and was very excited about the topic which kept the interest of myself and other class members. Sometimes his volume level was a little high- however the room the class was in was very small. Too small for a big personality!

Facilities comments: I was unaware of the facility changes, but that was at no fault of anyone since I was a drop-in for the course. They were very helpful and quick to mediate the issue.

Liked the class?  Then let everyone know!

RH-305:Red Hat System Administration III: Linux Automation with Ansible

Course Overview:

Red Hat System Administration: Linux Automation with Ansible is designed for Linux administrators and developers who need to automate repeatable and error-prone steps for system provisioning, configuration, application deployment, and orchestration.  TechNow’s  Ansible course facilitates the dynamic IT infrastructure through automation.

This course also supports DevOps practices through Ansible playbooks automating workflows.  TechNow has operated Automated Unix and Linux environment for over 35 years and brings this field experience to the classroom utilizing ansible and discussing its impact on: Infrastructure (Linux, Windows, network devices), Cloud automation (AWS and Azure), Application deployment, Security & compliance, and CI/CD pipelines.

This course also ties in nicely with the TechNow course CL-355: Containers, Kubernetes, and Red Hat OpenShift Administration which provides an overview of the DoD Enterprise DevSecOps Platform (DSOP) Reference Design, its current state, and ties to DoD Cloud Platform One (P1).

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • An introduction to Ansible
  • Install and configure Ansible development tools in VS Code and configure Ansible setting
  • Create and update inventories of managed hosts and manage connections to them
  • Automate administration tasks with Ansible Playbooks
  • Write effective playbooks at scale
  • Protect sensitive data used by Ansible Automation Platform with Ansible Vault
  • Reuse code and simplify playbook development with Ansible Roles and Ansible Content Collections
  • Developing Automation Content: Variables, Task Control, Deploying Files
  • Developing Automation Content at Scale
  • Reusing Code with Ansible Roles and Content Collections
  • Automate Linux Administration Tasks

Prerequisites:

Comments

Latest comments from students

Liked the class?  Then let everyone know!

RH-245: Linux System Administration I

Course Overview:

The System Administration I for Red Hat course is designed for IT professionals working to become full-time enterprise Linux system administrators. This course gives the student direct experience with the most essential system administration tasks in the Red Hat. You will be instructed in crucial system management skills including: configuring network interfaces, client set up of network protocols, managing local disk devices, installation, package management, performing system boot procedures, grub and controlling system processes.

Attendees to RH-245: Linux System Administration I will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
03/02/2026 - 03/06/2026
08:00 -16:00 		RH-245: Linux System Administration I
TechNow, Inc, San Antonio TX
06/01/2026 - 06/05/2026
08:00 -16:00 		RH-245: Linux System Administration I
TechNow, Inc, San Antonio TX
09/14/2026 - 09/18/2026
08:00 -16:00 		RH-245: Linux System Administration I
TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

  • Installation
  • Manage File Systems and Local Disk Drives
  • Perform Mounts and Unmounts
  • Perform System Boot Procedures
  • Tuning and Maintaining the Kernel
  • Control System Processes
  • Perform User Administration
  • Installing and Managing Services
  • Perform Package Administration
  • Client Setup of SSH and Printing

Prerequisites:

Comments

Latest comments from students

User: mlspence

Instructor comments: Bill was awesome! He did a fantastic job teaching the course mater to everyone in the class. He made sure everyone was able to keep up and that they understood the material before moving on. Thanks!

Facilities comments: They were great as well

Liked the class?  Then let everyone know!