The Microsoft platform is arguably the largest component in any IT architecture, and rate of change in this arena makes training in the Microsoft platform a must. TechNow can and does teach the entire gamut of Microsoft technologies, from Servers to application development.
Here is a list of all of our Microsoft courses:
- AZ-204: Developing Solutions for Microsoft Azure
- AZ-400: Microsoft Azure DevOps Solutions
- AZ-500: Microsoft Azure Security Technologies
- AZ-900: Microsoft Azure Fundamentals
- DP-200: Implementing an Azure Data Solution
- DP-201: Designing an Azure Data Solution
- MS-10174: Configuring and Administering SharePoint 2010 and 2013
- MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010 & 2013
- MS-10231: Designing a Microsoft SharePoint 2010 and 2013 Infrastructure
- MS-2124: Programming with C#
- MS-5002: Introduction to SQL Databases
- MS-6231: Maintaining a Microsoft SQL Server Database
- MS-6232: Implementing a Microsoft SQL Server Database
- TN-323: SharePoint 2010 and 2013 for Project Management
- TN-5125: Configuring and Troubleshooting Windows Server 2008 Active Directory Domain Services
- TN-5202: Microsoft SharePoint 2010 and 2013: Workflows and Designing InfoPath Forms
- TN-5305: Supporting and Troubleshooting Windows 11
- TN-5315: Configuring Windows Devices
- TN-5320: Microsoft Modern Desktop Administrator
- TN-5415: Installation, Storage, and Compute with Windows Server 2016
- TN-5425: Networking with Windows Server 2016
- TN-5455: Managing Windows Environments with Group Policy
- TN-765: Automating Administration with Windows Powershell
- TN-963: Windows Security Automation with PowerShell
- TN-965 Windows Security Automation with Powershell
Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
08/04/2025 - 08/08/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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