Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
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Course Overview:
This hands-on course provides a comprehensive introduction to programming logic, and builds a solid foundation of programming skills that can be used to master additional programming languages like C, C++, PERL, Java or Python. To learn programming you must focus on a particular language, and we have chosen Java. In this course you will write and debug programs in Python. If you would like this course to use a different computer language, that can be arranged.
Attendees to PL-115: Fundamentals of Computer Programming will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Writing Simple Programs Data Types, Constants, & Variables
- Screen Output & Keyboard Input
- Expressions
- Decision Making
- Looping
- Subroutines
- Debugging
- Data Collections – Arrays
- Data Collections – Classes Working with Files
Prerequisites:
- This course is for students starting out in programming. No programming experience is required.
Comments
Latest comments from students
User: tsonger
Instructor comments: While I could tell the instructor was very knowledgeable, his instructions were not very clear. He could've done a better job preparing for the class.
Facilities comments: Room was fine. The location of the room could have been better as the dings from the elevator were a bit distractive.
User: TracyPaul
Instructor comments: Very knowledgeable. Diagnosed our programming problems in short order. Could go into the details of 'why', versus only the 'how'.
Facilities comments: Outstanding. The hotel staff did a great job supporting our class.
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Course Overview:
This course, TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs), covers the two main objectives for those entering the wireless world, understanding the technology & addressing its security. TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) takes advantage of the student’s existing expertise to provide a challenging introductory course. Covering a broad range of wireless networking topics & an introduction on how to secure a wireless LAN from hackers. To insure wireless availability you need to understand proper design choices & administration practices. To protect valuable information on your network you need to know how attacks occur & techniques used to secure your wireless network.
Attendees to TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Radio Frequency (RF) Fundamentals
- Spread Spectrum Technologies
- 802.11 Network Architecture
- Physical & MAC Layers
- Hardware Installation, Configuration, & Management
- Antennas & Accessories
- Wireless Network Management
- Troubleshooting Wireless LANs
- Site Surveying
- Wireless LAN Security
- Organizations & Standards
Prerequisites:
Attendees should have network administration skills. These skills can be obtained through TechNow’s N-205 & N-305: CCNA/ICND Training program or our highly respected cross platform TN-385: TCP/IP Analysis & Implementation course.
Comments
Latest comments from students
User: TMPRIESTLEY
Instructor comments: The instructor was very well versed on the topic and knew how to apply it to real-life examples. He led the labs and was very excited about the topic which kept the interest of myself and other class members. Sometimes his volume level was a little high- however the room the class was in was very small. Too small for a big personality!
Facilities comments: I was unaware of the facility changes, but that was at no fault of anyone since I was a drop-in for the course. They were very helpful and quick to mediate the issue.
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TechNow, Inc., a training company, was founded in 1990. TechNow celebrates 35 years of regularly scheduled commercial training delivery in 2025 and has evolved into a global training company that is dynamic and able to customize our training to meet the needs of our customers. Our focus is hands-on, skills-based hardware/software and security training for those who want stay current with today’s ever-changing technologies. We are a Pearson Vue Testing Center and have developed a proven testing program, including mobile testing, that ends with certification at the end of many of our courses. Our courses are taught by professional educators and experts in their respective fields and bring to the classroom a wealth of knowledge from the “real world”. Our customers include many Fortune 500 companies as well as the Department of Defense, Federal Government, and Intelligence Agencies.
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