Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time |
Event |
12/08/2025 - 12/11/2025
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
01/20/2026 - 01/23/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
04/07/2026 - 04/10/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
09/08/2026 - 09/11/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
12/14/2026 - 12/17/2026
08:00 -16:00
|
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
|
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
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Course Overview:
This course is designed for professionals that are expected to do malware analysis. A skills focus enables the student to better absorb the subject matter and perform successfully on the job. This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics Reverse Engineering Malware.
Attendees to TN-999: Reverse Engineering Malware will receive TechNow approved course materials and expert instruction.
Date/Locations:
Duration: 5 days
Course Objectives:
- Toolkit and Lab Assembly
- Malware Code and Behavioral Analysis Fundamentals
- Malicious Static and Dynamic Code Analysis
- Collecting/Probing System and Network Activities
- Analysis of Malicious Document Files
- Analyzing Protected Executables
- Analyzing Web-Based Malware
- DLL Construction and API Hooking
- Common Windows Malware Characteristics in x86 Assembly
- Unpacking Protected Malware
- In-Depth Analysis of Malicious Browser Scripts, Flash Programs and Office
- In-Depth Analysis of Malicious Executables
- Windows x86 Assembly Code Concepts for Revers-Engineering Memory Forensics for Rootkit Analysis
Prerequisites:
- Strong understanding of core systems and network concepts
- Exposure to programming and assembly concepts
- Comfortable with command line access
Comments
Latest comments from students
User: marcus.osullivan
Instructor comments: Good stuff. I like the beginning half where there was help from an additional instructor to facilitate fixing computer errors that inevitably popped up.
Facilities comments: The baby deer were neat! I like the resort.
Liked the class? Then let everyone know!
TechNow, Inc., a training company, was founded in 1990. TechNow celebrates 35 years of regularly scheduled commercial training delivery in 2025 and has evolved into a global training company that is dynamic and able to customize our training to meet the needs of our customers. Our focus is hands-on, skills-based hardware/software and security training for those who want stay current with today’s ever-changing technologies. We are a Pearson Vue Testing Center and have developed a proven testing program, including mobile testing, that ends with certification at the end of many of our courses. Our courses are taught by professional educators and experts in their respective fields and bring to the classroom a wealth of knowledge from the “real world”. Our customers include many Fortune 500 companies as well as the Department of Defense, Federal Government, and Intelligence Agencies.
At TechNow our goal is to help you achieve your goals and we strive for 100% customer service and satisfaction. TechNow‘s certification pass rate is the highest in the industry. Our web-site and our professional training advisors will assist you with selecting courses that help meet your organization’s objectives and the right career path to stay competitive in today’s market.
To learn more about TechNow or to schedule your training, call us at 800-324-2294.
Course Overview:
This course, TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs), covers the two main objectives for those entering the wireless world, understanding the technology & addressing its security. TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) takes advantage of the student’s existing expertise to provide a challenging introductory course. Covering a broad range of wireless networking topics & an introduction on how to secure a wireless LAN from hackers. To insure wireless availability you need to understand proper design choices & administration practices. To protect valuable information on your network you need to know how attacks occur & techniques used to secure your wireless network.
Attendees to TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Radio Frequency (RF) Fundamentals
- Spread Spectrum Technologies
- 802.11 Network Architecture
- Physical & MAC Layers
- Hardware Installation, Configuration, & Management
- Antennas & Accessories
- Wireless Network Management
- Troubleshooting Wireless LANs
- Site Surveying
- Wireless LAN Security
- Organizations & Standards
Prerequisites:
Attendees should have network administration skills. These skills can be obtained through TechNow’s N-205 & N-305: CCNA/ICND Training program or our highly respected cross platform TN-385: TCP/IP Analysis & Implementation course.
Comments
Latest comments from students
User: TMPRIESTLEY
Instructor comments: The instructor was very well versed on the topic and knew how to apply it to real-life examples. He led the labs and was very excited about the topic which kept the interest of myself and other class members. Sometimes his volume level was a little high- however the room the class was in was very small. Too small for a big personality!
Facilities comments: I was unaware of the facility changes, but that was at no fault of anyone since I was a drop-in for the course. They were very helpful and quick to mediate the issue.
Liked the class? Then let everyone know!