Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
Liked the class? Then let everyone know!
Course Overview:
C-225: C++ Object Oriented Programming is a hands-on course that provides a complete introduction to the ANSI Standard C++ programming language, focusing on quickly developing the practical skills needed to create real-world solutions. Our hands-on labs are designed to promote retention and challenge students to apply their skills to new situations.
C++ is more than just C with classes. It is a whole new language with a structure similar to C, but with significant differences to warrant a complete course to cover its features.
Attendees to C-225: C++ Oriented Programming will receive TechNow approved course materials and expert instruction.
Dates/Locations:
No Events
Duration: 5 Days
Course Objectives:
- Classes
- Casting in C++
- Constructors & Destructors
- Class Methods & Data
- Inheritance
- Overloaded Functions
- Virtual Functions
- Overloaded Operators
- Pure Virtual Functions
- Exception Handling
- References & Constants
- Standard Template Library
- New and Delete
- STL Containers
Prerequisites:
Comments
Latest comments from students
User: christinehejnal
Instructor comments: The material was made clear, however I don't agree that she shouldn't have catered towards the people not taking the exam.
Facilities comments: The facilities were cold and very noisy, I found it hard to concentrate.
User: mamacker1
Instructor comments: Informative instructor. Definitely not monotone. I'd recommend it to my sister if I had one.
Liked the class? Then let everyone know!
TechNow has 26 years of courseware deveopment with a huge library of course material. If our standard courses are just not quite right for what you require, we can provide customized training to meet your needs! We have serviced many request for training that is aligned to customer business operations. Additionally, our security related courses can provide concise direction on how to build security programs and/or address gaps in your existing security programs. TechNow strives for 100% customer satisfaction, and customized classes is one method that TechNow uses to achieve that goal.
Together, our Classroom in a Box service and the customized class service can provide highly targeted training to your team at your location.
If you are interested in more information regarding our customized training, contact us at 800-324-2294
