N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications.  In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP.   Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations.  Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny.  Other protocols such as Nortel's UNIStim will be addressed.  As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures.   Various open source tools including those in BackTrack are used for VoIP attacks.  A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • VoIP Architecture
  • VoIP Signaling and media protocols
  • Common VoIP authentication mechanisms
  • Common VoIP encryption techniques
  • VoIP protocol analysis with Wireshark
  • Maintaining QoS while mitigating DoS
  • VoXML, XML, and application integration security
  • Converged network security design and implementation
  • Impact of NAT and firewalls
  • SIP, H.323, and MGCP vulnerabilities
  • VPN, IPsec and SRTP to secure VoIP services
  • Penetration testing with open source tools
  • Attacks for Eavesdropping, call redirection, and DoS
  • Design of hacked firmware virtualization layer
  • Concise lockdown steps for network hardware and VoIP

Prerequisites:

  • This is an advanced Information Security Course which requires basic Windows & UNIX competency
  • Certification or 2 years of experience in these operating systems is highly recommended
  • As well as an understanding of TCP/IP

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/20/2026 - 01/23/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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CT-425: CompTIA SecurityX

Course Overview:

SecurityX®  (formerly known as CASP+)  course prepares you for the CompTIA SecurityX® certification exam (CVO-005) and demonstrates your knowledge and skills in enterprise security, risk management, research and analysis, and the integration of computing, communications, and business disciplines. This course will prepare students for the objectives covered in the CompTIA SecurityX certification exam (CVO-005).

Attendees to CT-425: CompTIA SecurityX will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time Event
03/09/2026 - 03/13/2026
08:00 -16:00 		CT-425: CompTIA SecurityX
TechNow, Inc, San Antonio TX
06/08/2026 - 06/12/2026
08:00 -16:00 		CT-425: CompTIA SecurityX
TechNow, Inc, San Antonio TX
08/31/2026 - 09/04/2026
08:00 -16:00 		CT-425: CompTIA SecurityX
TechNow, Inc, San Antonio TX
11/30/2026 - 12/04/2026
08:00 -16:00 		CT-425: CompTIA SecurityX
TechNow, Inc, San Antonio TX

Duration: 5 days

Course Objectives:

  • Support IT governance in the enterprise with an emphasis on managing risk
  • Leverage collaboration tools and technology to support enterprise security
  • Use research and analysis to secure the enterprise
  • Integrate advanced authentication and authorization techniques
  • Implement cryptographic techniques
  • Implement security controls for hosts
  • Implement security controls for mobile devices
  • Implement network security
  • Implement security in the systems and software development lifecycle
  • Integrate hosts, storage, networks, applications, virtual environments, and cloud technologies in a secure enterprise architecture
  • Conduct security assessments
  • Respond to and recover from security incidents

Prerequisites:

Completion of the following or equivalent knowledge:

Minimum of 10 years general hands on IT experience

5 years being hands-on security

CompTIA Certification: Network+

CompTIA Certification: Security+

CompTIA Certification: CySA+

OR equivalent knowledge

Comments

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User: clbrack

Instructor comments: I expect to pass, another great class from technow!

User: christopher0470

Instructor comments: Alan takes the time to cover the material so that you understand the concepts and applications of the information presented.

Facilities comments: I like the location. It was quiet and very conducive to learning.

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TN-225: Network+ Skills Class

 

Course Overview:

TN-225: Network+ Skills Class is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. 

Attendees to the TN-225: Network+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration 5 days

Course Objectives:

  • Introduction Defining Networking
  • Building a Network with OSI
  • Hardware Concepts
  • Ethernet Basics
  • Modern Ethernet
  • Non-Ethernet Networks
  • Installing a Physical Network
  • Wireless Networking
  • Protocols
  • TCP/IP
  • Network Operating Systems
  • Sharing Resources
  • Going Large with TCP/IP
  • TCP/IP & the Internet
  • Remote Connectivity
  • Protecting Your Network
  • Interconnecting Network Operating Systems
  • The Perfect Server
  • Zen & the Art of Network Support

Prerequisites:

Comments

Latest comments from students

User: dsm

Instructor comments: great presentation

Facilities comments: too cold

User: fillyok

Instructor comments: He has an excellent way of explaining things on the level that anyone can understand easily. I wasn't looking forward to this class at all but I'm really glad I attended now. I have a much clearer understanding of networking fundamentals that I never would've received via CBTs. I'd heard really good things about Tim Burkard's teaching skills and now I know they're true. I wouldn't mind taking other classes that he teaches,

Facilities comments: The facilities are really nice and there weren't any problems as far as I could tell. The hotel staff is very nice.

 

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CT-405: PenTest+

 

 

 

 

 

 

Course Overview:

PenTest+ is an intermediate-level certification for cybersecurity professionals who are tasked with penetration testing to identify, exploit, report, and manage vulnerabilities on a network. PenTest+ is at the same certification level as CT-395: CySA+. Depending on your course of study, PenTest+ and CySA+ can be taken in any order, but typically follow the skills learned in CT-325: Security+. PenTest+ focuses on offense through penetration testing and vulnerability assessment while CySA+ focuses on defense through incident detection and response. The most qualified cybersecurity professionals have both offensive and defensive skills. Attend Tech Now training for hands-on, instructor led course to prepare you for the CompTIA PT0-002 exam. This exam is hands-on, performance-based questions and multiple choice, to ensure each candidate possesses the skills, knowledge, and ability to perform tasks on systems.

 

 

 

 

What’s Included:

  • 5 days of instructor led in classroom training
  • Labs
  • PenTest+ Courseware
  • Exam Voucher
  • PenTest+ onsite exam scheduling

Course Objectives:

  • Plan and scope penetration tests
  • Conduct passive reconnaissance
  • Perform non-technical tests to gather information
  • Conduct active reconnaissance
  • Analyze vulnerabilities
  • Penetrate networks
  • Exploit host-based vulnerabilities
  • Test application
  • Complete post-exploit tasks
  • Analyze and report pen test results

Dates/Locations:

No Events

Duration: 5 Days

Course Content:

    • Module 01. Planning and Scoping Penetration Tests
    • Module 02. Conducting Passive Reconnaissance
    • Module 03. Performing Non-Technical Tests
    • Module 04. Conducting Active Reconnaissance
    • Module 05. Analyzing Vulnerabilities
    • Module 06. Penetrating Networks
    • Module 07. Exploiting Host-Based Vulnerabilities
    • Module 08. Testing Applications
    • Module 09. Completing Post-Exploit Tasks
    • Module 10. Analyzing and Reporting Pen Test Results

 

Prerequisites:

Target Audience:

This course is designed for cybersecurity professionals tasked with penetration testing and vulnerability management.

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