Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
| Date/Time | Event |
|---|---|
|
08/04/2025 - 08/08/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
|
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.
This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.
Date/Locations:
No Events
Duration: 5 days
Course Objectives:
- Introduction to Nessus and Vulnerability Scanning
- Nessus Installation and Administration
- Basic Nessus Scan Operation
- Nessus Scan Configuration and Policy Creation
- Vulnerability Analysis and Reporting with Nessus
- Advanced Scan Configuration and Policy Creation
- Introduction to Compliance and Auditing
- Nessus Auditing Features
- Windows System Auditing
- Unix System Auditing
- Cisco IOS Auditing
- Nessus Database Auditing
- Nessus Content Auditing
- Auditing to Industry Guidelines
- Auditing to Federal Guidelines
Prerequisites:
Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.
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