TN-822: Certified Information Systems Auditor (CISA) Seminar

Course Overview:

The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it. The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession. With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world. CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction. This course will help the student prepare to obtain this credential.

Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
10/06/2025 - 10/10/2025 08:00 -16:00	TN-822: Certified Information Systems Auditor (CISA) Seminar TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

The IS Audit Process (10%)
- Provide IS audit services in accordance with IS audit standards, guidelines, and best practices to assist the organization in ensuring that its information technology and business systems are protected & controlled.
IT Governance (15%)
- Provide assurance that the organization has the structure, policies, accountability, mechanisms and monitoring practices in place to achieve the requirements of corporate governance of IT.
System and Infrastructure Life Cycle Management (16%)
- Provide assurance that the management practices for the development/acquisition, testing, implementation, maintenance and disposal of systems and infrastructure will meet the organization's objectives.
IT Service Delivery and Support (14%)
- Provide assurance that the IT service management practices will ensure the delivery of the level of services required to meet the organization's objectives.
Protection of Information Assets (31%)
- Provide assurance that the security architecture (policies, standards, procedures and controls) ensures the confidentiality, integrity and availability of information assets.
Business Continuity and Disaster Recovery (14%)
- Provide assurance that, in the event of a disruption, the business continuity and disaster recovery processes will ensure the timely resumption of IT services, while minimizing the business impact.

Prerequisites:

A minimum of five years of professional information systems auditing, control & security work experienced is required. Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

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User: fsarisen

Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.

User: storoy30

Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.

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L-395: Accelerated Linux Administration and Utilities

Course Overview:

This course is extremely fast paced and for students that have already had UNIX or Linux training, or have not worked with Linux in several months or years. This is NOT a course for students new to Linux and assumes the student requires a refresher before progressing through high end security courses that require dexterity on Linux. RedHat and Ubuntu, VMware Virtual Machines, and BackTrack are used for the instruction of this course. The student will acquire the skills to easily navigate the advanced VMware training environment and will be able to create scripts to manipulate and manage Linux. The ulimate goals of the skills of this course is to provide the student the ability to automate through scripting BackTrack tools for offensive security, forensics, and defense.

Attendees to L-395: Accelerated Linux Administration and Utilities will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Day 1 and 2: Unix Review and Unix Utilities

Linux File System Archictecure and In-Depth discussion of Hard and Soft Links
Linux File, Directory, and Permissions Management
Linux archives using tar and zip
Interacting with BASH
Review of Common Linux commands
Sorting files by line or field
Regular Expressions (meta character) with grep commands to locate specific lines in files
Grep, egrep extended metacharacters, combinations-lab advanced combinations- lab Sed
Basic commands- Lab, Advanced commands- Lab, Advanced scripting -Lab
Miscellaneous commands Tr, sort, cut, past, pr -Lab
Performing non-interactive editing tasks with the sed command
Writing simple sed scripts to perform complex editing tasks
Using awk variables & arrays to sort data
Employing awk programs to manipulate numeric & textual data
Performing formatted printing in awk
Writing simple awk programs to write reports from data files
Using built-in awk functions & defining new functions
Write awk programs that make decisions based on numeric or string comparisons (branches & loops)

Day 3 – Intro to Programming / Shell Scripting

Shell Review
Shell Interpretation of Quotes & Backslash
The Bash Shell
Shell's combined with UNIX utilities
Programming Basics
Data Constructs
Programming Looping
Your Environment
More on Parameters

Day 4 and 5 – Security Fundamentals, Linux Administration

System Configuration / Kernel overview
System Maintenance / Disk and file admin
Using utilities for process control, locating files & automating maintenance tasks
System Startup / Boot Process – LILO & GRUB Configuration
Managing the Linux file system
Customization of setup files
Run Levels
Network Services / Configuration
User Management Monitoring, accessing & restricting root system access
Administration Tools
Process Control
Client side components of NFS, Samba, NTP, NIS
Server side components such as DHCP, Samba, NIS, LDAP, inet, telnet, ftp, DNS, etc.

Prerequisites:

Prior UNIX/Linux experience or training

Comments

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User: mikenaya

Instructor comments: As usual, Dave was excellent and the content was very relevant to our line of work.

Facilities comments: The hotel facilities met our basic needs but it was awkward having a bathroom so close. I can't wait for the new facility to open.

User: fquinene

Instructor comments: Instructor was super knowledgeable and helped me tie in a lot of information from other OS and processes.

Facilities comments: Facility was fine

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DO-375: Automation with Ansible and Ansible Tower

Course Overview:

Through hands-on labs, you will learn to automate system administration tasks on managed hosts with Ansible, learn how to write Ansible playbooks to standardize task execution, and manage encryption for Ansible with Ansible Vault. This course will also teach you how to deploy and use Red Hat® Ansible Tower to centrally manage existing Ansible projects, playbooks, and roles; perform basic maintenance and administration of the Ansible Tower installation; and configure users and teams and use them to control access to systems, projects, and other resources through role-based access controls. You will learn to use Ansible Tower’s visual dashboard to launch, control, and monitor Ansible jobs; use the Ansible Tower application programming interface (API) to launch jobs from existing templates; automatically schedule Ansible jobs; and dynamically update host inventories.

Course Objectives:

Install and troubleshoot Ansible on central nodes and managed hosts
Automate administration tasks with Ansible playbooks and ad hoc commands
Write effective Ansible playbooks
Protect sensitive data used by tasks with Ansible Vault.
Install and configure Ansible Tower for enterprise Ansible management
Use Ansible Tower to control access to inventories and machine credentials by users and teams
Create job templates in Ansible Tower to standardize playbook execution.
Centrally launch playbooks and monitor and review job results with Ansible Tower

Course Outline:

Introduce Ansible
Deploy Ansible
Implement playbooks
Manage variables and inclusions
Implement task control
Implement Jinja2 templates
Implement roles
Configure complex playbooks
Implement Ansible Vault
Troubleshoot Ansible
Install Ansible Tower and describe Ansible Tower’s architecture
Create users and teams for role-based access control
Create and manage inventories and credentials
Manage projects for provisioning with Ansible Tower
Construct advanced job workflows
Update inventories dynamically and compare inventory members
Maintenance and administration of Ansible Tower

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

Become a Red Hat Certified System Administrator, or demonstrate equivalent experience

Target Audience:

This course is designed for Linux system administrators, cloud administrators, and network administrators needing to automate configuration management, application deployment, and intraservice orchestration at an enterprise scale.

TN-5415: Installation, Storage, and Compute with Windows Server 2016

Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”. It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification.

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
Describe enterprise storage solutions, and select the appropriate solution for a given situation
Implement and manage Storage Spaces and Data Deduplication
Install and configure, and manage Windows and Hyper-V containers
Describe the high availability and disaster recovery technologies in Windows Server 2016
Plan, create, and manage a failover cluster
Implement failover clustering for Hyper-V virtual machines
Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
Create and manage deployment images
Manage, monitor, and maintain virtual machine installations

Prerequisites:

A basic understanding of networking fundamentals
An awareness and understanding of security best practices
An understanding of basic AD DS concepts
Basic knowledge of server hardware
Experience supporting and configuring Windows client operating systems such as Windows 10

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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