Course Overview:

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies is the big picture overview of a SOC, other courses provide a deep dive into the technologies that a SOC may utilize. This course addresses the internal workings of staff, skills required, required authorizations, internal agreements, and setting appropriate expectation levels of a SOC within budget constraints. A SOC is not a one size fits all, the instructor has decades of security experience and brings to the table opportunities to discuss what can work within constraints. Many organizations are coming to the realization that some level of a SOC is now required and to learn just what decisions need to be made: Out-sourced, In-sourced, budgets, capabilities and many more. Students leave with a worksheet of how to progress when they get back to their organization.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies – Is a course that incorporates lecture, demos, and group exercises for standing up a Security Operations Center (SOC). Students learn strategies and resources required to deploy, build, and run Network Security Monitoring (NSM) and work roles and flows for a SOC. No network is bullet proof and when attackers access your network, this course will show you options and resources to build a security net to detect, contain, and control the attacker. Examples on what it takes to architect an NSM solution to identify sophisticated attackers and a response strategy. Properly implemented detection and response technologies is integral to incident response and provides the responders timely information and tools to react to the incident. Effective demonstrations are given of Open Source technologies that build up a SOC, but any software can be used and demonstrations are provided to demonstrate technology families not push a specific solution.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies demonstrations utilize a cyber range that gives each student in-depth knowledge of monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls; and software and services to provide orchestrate Incident Response, Intelligence Analysis, and Hunt Operations.

Attendees to TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objective:

    • To provide management an overview of what it takes to stand up a SOC.

Prerequisites:

  • Students should have an understanding of the security field.

Course Outline:

  • What threats does my organization care about?
  • What does a threat look like?
  • What does a threat look like?
  • How to present the SOC internally.
  • Communication with Stakeholders and Executives
  • Leveraging and integrating existing security measures
  • People
    • Establishing a skill matrix and work roles for SOC members
    • Establishing a training path
    • Personnel background requirementsProcesses
  • Processes
    • Alignment to standards: NIST, PCI, HIPAA, etc.
    • Risk related decision trees
    • Playbooks
    • Threat Intelligence Integration
  • Technology – Tool Suites to Support:
    • Ethical Hacking
    • Network Security Monitoring and SIEM
    • Forensics
    • Dashboards
    • Analysis and Hunting
    • Incident Management and Ticketing

 

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Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
  • Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
  • Describe enterprise storage solutions, and select the appropriate solution for a given situation
  • Implement and manage Storage Spaces and Data Deduplication
  • Install and configure, and manage Windows and Hyper-V containers
  • Describe the high availability and disaster recovery technologies in Windows Server 2016
  • Plan, create, and manage a failover cluster
  • Implement failover clustering for Hyper-V virtual machines
  • Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
  • Create and manage deployment images
  • Manage, monitor, and maintain virtual machine installations

Prerequisites:

  • A basic understanding of networking fundamentals
  • An awareness and understanding of security best practices
  • An understanding of basic AD DS concepts
  • Basic knowledge of server hardware
  • Experience supporting and configuring Windows client operating systems such as Windows 10
  

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Course Overview:

The CT-325: Security+ (SY0-701) class is the primary class you will need to take if your job responsibilities include securing network services, network devices, and network traffic. It will also help you prepare for the CompTIA Security+ examination (exam number SY0-701). In the CT-325: Security+ class you’ll build on your knowledge and professional experience with computer hardware, operating systems, and networks as you acquire the specific skills required to implement basic security services on any type of computer network.  Let us help you prepare for the CompTIA Security+ exam (SY0-701).

TechNow is a CompTIA partner and uses official CompTIA Security+ curriculum.

Attendees to CT-325: Security+ will receive TechNow approved course materials and TechNow expert instruction.

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Dates/Locations:

Date/Time Event
08/18/2025 - 08/22/2025
08:00 -16:00
CT-325: Security+
TechNow, Inc, San Antonio TX
10/27/2025 - 10/31/2025
08:00 -20:00
CT-325: Security+
TechNow, Inc, San Antonio TX
12/15/2025 - 12/19/2025
08:00 -16:00
CT-325: Security+
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Compare and contrast attacks
  • Compare and contrast security controls
  • Use security assessment tools
  • Explain basic cryptography concepts
  • Implement a public key infrastructure
  • Implement identity and access management controls
  • Manage access services and accounts
  • Implement a secure network architecture
  • Install and configure security appliances
  • Install and configure wireless and physical access security
  • Deploy secure host, mobile, and embedded systems
  • Implement secure network access protocols
  • Implement secure network applications
  • Explain risk management and disaster recovery concepts
  • Describe secure application development concepts
  • Explain organizational security concepts

Prerequisites:

  • CompTIA A+ and Network+ certifications, or equivalent knowledge.
  • Windows 7/8/10 and Server 2008/2012/2016 experience required.
  • Six to nine months experience in networking, including experience in configuring & managing TCP/IP.

Comments

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User: joshjepsen@hotmail.com

Instructor comments: Instructor was very knowledgeable on all the course content. There were some instances when I felt he streamlined through some of the material too quickly, such as going over how to identify types of attacks.



 

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Course Overview:

TechNow’s Course ensures that you are ready to test for the CCNA Certification. This intensive ten-day program is a high end, hands-on, bootcamp using physical routers & switches in classroom.  Students will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. Additionally the course stress tests the students on exam practices that insure the student a successful outcome on the 200-301 CCNA exam.

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability.

Attendees to N-310: CCNA Extended Bootcamp will receive TechNow approved course materials and expert instruction.

Date/Locations:

This course is available for group purchasing with a minimum of 4 students. Please call to get scheduling availability. (210) 733-1093

No Events

Duration: 10 days

Course Objectives:

    • Identify the components of a computer network and describe their basic characteristics
    • Understand the model of host-to-host communication
    • Describe the features and functions of the Cisco Internetwork Operating Systems (IOS) software
    • Describe LANs and the role of switches within LANs
    • Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches
    • Install a switch and perform the initial configuration
    • Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting
    • Describe the TCP/IP Transport layer and Application layer
    • Explore functions of routing
    • Implement basic configuration on a Cisco router
    • Explain host-to-host communications across switches and routers
    • Identify and resolve common switched network issues and common problems associated with IPv4 addressing
    • Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity
    • Describe the operation, benefits, and limitations of static routing
    • Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
    • Describe the application and configuration of inter-VLAN routing
    • Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)
    • Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work
    • Configure link aggregation using EtherChannel
    • Describe the purpose of Layer 3 redundancy protocols
    • Describe basic WAN and VPN concepts
    • Describe the operation of Access Control Lists (ACLs) and their applications in the network
    • Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers
    • Describe basic Quality of Service (QoS) concept
    • Describe network and device architectures and introduce virtualization
    • Introduce the concept of network programmability and Software-Defined Networking (SDN)
    • Configure basic IOS system monitoring tools
    • Describe the management of Cisco devices
    • Describe the current security threat landscape
    • Describe threat defense technologies
    • Implement a basic security configuration of the device management plane
    • Implement basic steps to harden network devices

Lab Objectives:

      • Get started with Cisco Command-Line Interface (CLI)
      • Observe How a Switch Operates
      • Perform Basic Switch Configuration
      • Implement the Initial Switch Configuration
      • Inspect TCP/IP Applications
      • Configure an Interface on a Cisco Router
      • Configure and Verify Layer 2 Discovery Protocols
      • Implement an Initial Router Configuration
      • Configure Default Gateway
      • Explore Packet Forwarding
      • Troubleshoot switch Media and Port Issues
      • Troubleshoot Port Duplex Issues
      • Configure Basic IPv6 Connectivity
      • Configure and Verify IPv4 Static Routes
      • Configure Iv6 Static Routes
      • Implement IPv4 Static Routing
      • Implement IPv6 Static Routing
      • Configure VLAN and Trunk
      • Troubleshoot VLANs and Trunk
      • Configure a Router on a Stick
      • Implement Multiple VLANs and Basic Routing Between the VLANs
      • Configure and Verify Single-Area OSPF
      • Configure and Verify EtherChannel
      • Improve Redundant Switched Topologies with EtherChannel
      • Configure and Verify IPv4 ACLs
      • Implement Numbered and Named IPv4 ACLs
      • Configure a Provider-Assigned IPv4 Address
      • Configure Static NAT
      • Configure Dynamic NAT and Port Address Translation (PAT)
      • Implement PAT
      • Log into the WLC
      • Monitor the WLC
      • Configure a Dynamic (VLAN) Interface
      • Configure a DHCP Scope
      • Configure a WLAN
      • Define a Remote Access Dial-In User Service (RADIUS) Server
      • Explore Management Options
      • Explore the Cisco DNA Center
      • Configure and Verify NTP
      • Configure System Message Logging
      • Create the Cisco IOS Image Backup
      • Upgrade Cisco IOS Image
      • Configure WLAN Using Wi-Fi Protected Access 2 (WPA2) Pre-Shared Key (PSK) Using the GUI
      • Secure Console and Remote Access
      • Enable and Limit Remote Access Connectivity
      • Secure Device Administrative Access
      • Configure and Verify Port Security
      • Implement Device Hardening

Prerequisites:

      • Familiarity in the following networking topics:
        • TCP/IP
        • IP Configuration
        • Peer-to-Peer Networking
        • Subnetting
        • Building a Routing Table
      • It is not required but highly recommended to have the following certifications:

Comments

Latest comments from students


User: kdinivahi29

Instructor comments: The instructor Mr. Tom Bigger has done a terrific job of substantiating the textbook content with hands on labs. He has been patient and ensure that we understood the material


User: MikeWisn

Instructor comments: Did exceptional job explaining complicated concepts.

Facilities comments: Hotel front desk phone ringing loudly during class was distracting.


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Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment.  It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements.  The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and  40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of Business Analysis Workshop
  • Eliciting Project Workshop
  • Case Study
  • Analyzing Requirements and Writing Case Studies
  • Case Study

Prerequisites:

  • None

 

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