Course Overview:

This course covers the key elements required to understand and apply business analysis techniques in an IT-centric business environment.  It identifies key best practices to deal with the challenges of eliciting, analyzing, and specifying project requirements.  The key material in each section of this course is reinforced with a student driven lab scenario allowing each participant hands-on practice with the key business analysis concepts that are introduced in this course. At the end of the focused sections on business analysis techniques, the students will engage in a student-driven business analysis case study blending all the learned techniques into a finished product. This course is approximately 60% lecture and  40% lab time.

Attendees to TN-512: Essential Business Analysis Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Overview of Business Analysis Workshop
  • Eliciting Project Workshop
  • Case Study
  • Analyzing Requirements and Writing Case Studies
  • Case Study

Prerequisites:

  • None

 

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Course Overview:

This course will be fast paced with in-depth and live demonstrations.

Date/Locations:

No Events

Duration: 1 day

Course Objectives:

  • AIDE
  • DNS Security with DNSsec
  • Logging and Audit Management
  • Linux Security Modules and SE-Linux
  • Linus Containers (Jailing Services and Apps)
  • SSH and SSL tunneling

Prerequisites:

 

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Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

This is an advanced course that assumes the attendee is a qualified security professional with experience using security tools and understands the concepts behind penetration testing. Courses that build up the expertise that enables a student to succeed in this course is Security+, CEH, CISSP, and any of the GIAC certifications. This course is completely hands-on and utilizes the BackTrack tool suite from backtrack-linux.org. The course covers, in detail, various attacks and tools that are contained in the BackTrack tool suite.

Attendees to TN-335: Advanced Penetration Testing Using Open Source Tools will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Information Security and Open Source Software
  • Operating System Tools
  • Firewalls
  • Scanners
  • Vulnerability Scanners
  • Network Sniffers
  • Intrusion Detection Systems
  • Analysis and Management Tools
  • Encryption Tools
  • Wireless Tools
  • Forensic Tools
  • More on Open Source Software

Prerequisites:

  • Experience in IT Security
  • Solid basic knowledge of networks and TCP/IP
  • Experience in command line under Linux and Windows is required

 

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Course Overview:

TechNow Cloud Security Fundamentals addresses the loss of hands-on control of system, application, and data security in the Cloud computing environment.  Security teams wrestle with the impact and liability of Cloud computing on an organization.  This course enables the security team to assist in contract language and Service Level Agreements (SLAs) when utilizing Cloud Service Providers (CSPs).

Compliance and auditing are introduced with strategies for control verification and audit analysis in the CSP environment.  Software as a Service (SaaS) to Infrastructure as a Service (IaaS) and everything in between require a compliance strategy.  Students will go in-depth into the architecture and infrastructure fundamentals for private, public, and hybrid clouds.   Topics covered include: patch and configuration management, virtualization security, application security, and change management. Policy, risk assessment, and governance within cloud environments will be covered with recommendations for both internal policies and contract provisions to consider.

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to effectively manage security in the cloud environment.

Attendees to TN-913: Cloud Security Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 3 days

Course Objectives:

  • Cloud computing introduction
  • Security challenges in the cloud
  • Infrastructure security in the cloud
  • Policy, risk, and governance for cloud computing
  • Compliance and legal considerations
  • Audit and assessment for the cloud
  • Data security in the cloud
  • Identity and Access Management (IAM)
  • Disaster Recovery and Business Continuity Planning (DR/BCP) in the cloud
  • Intrusion detection and incident response

Course Prerequisites:

  • GSEC, CISSP, CASP or equivalent experience in managing enterprise infrastructures
  • Managing or administering at least one of UNIX, Windows, Databases, networking, or security

Comments

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User: reedrobt

Instructor comments: Dave is like an encyclopedia of technical topics...what "doesn't" he have expertise in?

Facilities comments: Home2 location was well-kept and convenient to other services.


 

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