Course Overview:

TN-205: A+ Skills Class provides students with the skills, knowledge and understanding that will enable them to install, configure, upgrade, troubleshoot and repair personal computer systems.  The A+ curriculum is excellent preparation for almost any computer related career or position.  This course lays the foundation for further study in networking and programming.  Designed for the new computer professional who has support knowledge of PC hardware, but needs to expand upon that knowledge.

Attendees to the TN-205: A+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Identifying, Adding & Removing System Components
  • Installation, Configuring & System Optimization
  • Diagnosing & Troubleshooting Problems
  • Power Protection & Safety Procedures
  • Motherboards, Processors & Memory
  • Printers
  • Basic Networking
  • Operating System Fundamentals
  • Installation, Configuration & Upgrade
  • Diagnosing & Troubleshooting
  • Networks

Prerequisites:

  • None

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Course Overview:

TechNow has worked worldwide enterprise infrastructures for over 30 years and has developed demos and labs to exemplify the techniques required to demonstrate technologies that effectively support CTI.  This course integrates well with our courses TN-575: Open Source Network Security Monitoring and TN-865: Wireshark Network Traffic and Security Analysis .

TechNow develops Cyber Ranges and makes them available for conferences in support of annual meetings for Cyber Threat Response Teams.  Developing scenarios and reacting to them appropriately is a big part of the value in understanding the contexts required to comprehend valuable CTI.   As with many advanced TechNow security courses, there is a large hands-on ratio.  This course helps Cyber Protection Teams (CPT), Defensive Cyber Operations (DCO), and Mission Defense Teams (MDT) to collect, analyze and apply targeted cyber intelligence to defensive operations in order to proactively act on and tune response to attacks by cyber adversaries.  CPT, DCO, and MDT can take preemptive action by utilizing CTI, understanding CTI tools, techniques and procedures (TTPs) needed to generate and consume timely and relevant intelligence to improve resilience and prevention.

This course focuses on the collection, classification, and exploitation of knowledge about adversaries and their TTPs. .  MDT puts us close the mission and helps define the internal context to be analyzed against the CTI.  TechNow pushes the student to truly understand how to think about and use CTI to make a difference.

Attendees to TN-905: Cyber Threat Intelligence Analysis will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Learn to comprehend and develop complex scenarios
  • Identify and create intelligence requirements through practices such as threat modeling
  • Utilize threat modeling to drive intelligence handling and practices 
  • Breakdown tactical, operational, and strategic-level threat intelligence
  • Generate threat intelligence to detect, respond to, and defeat focused and targeted threats
  • How to collect adversary information creating better value CTI
  • How to filter and qualify external sources, mitigating low integrity intelligence
  • Create Indicators of Compromise (IOCs) in formats such as YARA, OpenIOC, and STIX
  • Move security maturity past IOCs into understanding and countering the behavioral tradecraft of threats
  • Breaking down threats mapped against their tradecraft to tweak IOCs
  • Establish structured analytical techniques to be successful in any security role
  • Learn and apply structured principles in support of CTI and how to communicate that to any security role.

Course Prerequisites:

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Course Overview:

TN-225: Network+ Skills Class is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. 

Attendees to the TN-225: Network+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration 5 days

Course Objectives:

  • Introduction Defining Networking
  • Building a Network with OSI
  • Hardware Concepts
  • Ethernet Basics
  • Modern Ethernet
  • Non-Ethernet Networks
  • Installing a Physical Network
  • Wireless Networking
  • Protocols
  • TCP/IP
  • Network Operating Systems
  • Sharing Resources
  • Going Large with TCP/IP
  • TCP/IP & the Internet
  • Remote Connectivity
  • Protecting Your Network
  • Interconnecting Network Operating Systems
  • The Perfect Server
  • Zen & the Art of Network Support

Prerequisites:

Comments

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User: dsm

Instructor comments: great presentation

Facilities comments: too cold


User: fillyok

Instructor comments: He has an excellent way of explaining things on the level that anyone can understand easily. I wasn't looking forward to this class at all but I'm really glad I attended now. I have a much clearer understanding of networking fundamentals that I never would've received via CBTs. I'd heard really good things about Tim Burkard's teaching skills and now I know they're true. I wouldn't mind taking other classes that he teaches,

Facilities comments: The facilities are really nice and there weren't any problems as far as I could tell. The hotel staff is very nice.


 

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Course Overview:

This comprehensive course provides you with an in-depth understanding of the current telecom landscape and how voice is migrating from a circuit- to a packet-switched network. You will learn how to evaluate existing technology options to determine which will best meet your organization's data and telephony requirements, from mature digital transport/access services to emerging voice and data services using voice over packet technologies.

Attendees to TN-245: Telecommunications Fundamentals will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • The Current State of the Telecom Industry
  • Telecom Service Providers
  • Digitalizing Voice
  • Communication Mediums and Multiplexing
  • Carrier Access: Customer-to-Carrier Connections
  • Broadband Access
  • Enterprise Networks
  • Carrier Transport Services
  • Data Communications and Packet-Switched Networks
  • Migrating Voice from Circuit-to-Packet-Switched Networks
  • Carrier Data Services
  • Ethernet Services
  • Remote Access Virtual Private Networks (VPNs)
  • Video Technology and Services
  • Current Mobile Wireless Services
  • Fixed Mobile Convergence (FMC)
  • Worldwide Interoperability for Microwave Access (WiMax)
  • Multimedia Subsystem (IMS)

Prerequisites:

  • None

 

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Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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