Privacy Policy

Privacy Policy

Effective Date: August 1, 2026

TechNow, Inc. respects the privacy of our students and visitors to our website and is committed to protecting the information entrusted to us.

This Privacy Policy explains what information we collect, how we use it, how we protect it, and the circumstances under which it may be disclosed.

1. Information We Collect

We may collect information necessary to provide and administer our educational courses and related services.

This information may include:

  • Name
  • Mailing or billing address
  • Telephone or mobile phone number
  • Email address
  • Course enrollment information
  • Student account information
  • Course progress and quiz activity
  • Information necessary to process course registration and payment
  • Communications between the student and our organization concerning course administration

We collect only information that is reasonably necessary to operate our courses, administer student accounts, communicate with students, and provide related services.

2. How We Use Student Information

We use student information solely for legitimate business and educational purposes related to the delivery and administration of our courses.

This may include:

  • Registering students for courses
  • Creating and maintaining student accounts
  • Providing access to course materials and quizzes
  • Communicating course schedules and changes
  • Sending course reminders and administrative notifications
  • Communicating logistical information necessary for a course
  • Communicating urgent or emergency information related to the delivery of a course
  • Responding to student questions and requests
  • Administering payments and registrations
  • Maintaining records necessary to operate our business and educational programs
  • Providing technical support for our student platform
  • Protecting the security and integrity of our systems

3. No Sale or Marketing Use of Student Contact Information

We do not sell, rent, lease, or otherwise provide student telephone numbers, mobile phone numbers, email addresses, or other student contact information to third parties for their own marketing, advertising, lead generation, or sales purposes.

We do not use student contact information to conduct unrelated marketing campaigns.

We do not sell or exchange student contact information for leads, affiliate marketing, or other commercial marketing purposes.

Our communications with students are limited to information reasonably related to their enrollment, courses, student accounts, course logistics, and urgent or emergency matters associated with delivering a course.

4. SMS Text Messaging

Student SMS Notifications

We may use SMS text messaging to communicate with students who have student accounts associated with our courses.

We only take registrations over the phone and when asked for a preferred phone number you were asked: “Would you like to receive course-related text messages at this mobile number?”  This is to initiate automated communications.  Once logged into the TechNow Quiz Platform there is a button at the top of your dashboard “SMS: on“, with a mouse hover text tooltip of “You are currently enrolled to receive SMS notifications about your student account and courses. PRESS TO DISABLE SMS”.  If you press the button it becomes “SMS: off“, with a mouse hover text tooltip of “You are currently NOT enrolled to receive SMS notifications about your student account and courses. PRESS TO ENABLE SMS”.  Changes of “SMS: off” and “SMS:on” are logged as text messaging Opt-Out and Opt-in.

SMS messages are used for course-related and administrative communications, not marketing or promotional campaigns.  Most TechNow communications is through email, SMS is used for time critical and emergency communications.

Examples of SMS communications may include:

  • Student account notifications
  • Course enrollment or welcome notifications
  • Course reminders
  • Class schedule information
  • Schedule changes
  • Class cancellations
  • Location or logistical information
  • Instructor or course-related administrative notifications
  • Urgent or emergency information related to the delivery of a course
  • Other communications reasonably necessary to administer a student’s participation in a course

We do not use student SMS messaging to send advertising, promotional offers, sales messages, or unrelated marketing communications.

SMS Consent

Students who elect to receive SMS messages authorize TechNow, Inc. to send course-related and administrative text messages to the mobile telephone number provided by the student.

SMS consent is not a condition of purchasing or enrolling in a course.

Message frequency varies depending on course enrollment, account activity, and circumstances requiring course-related communication. Message and data rates may apply.

Opting Out of SMS Messages

Students may disable SMS notifications through the SMS settings available within their student dashboard.

Students may also reply STOP to an SMS message to request that SMS messaging be discontinued.

After an SMS opt-out request is received, our platforms prevent additional SMS messages from being sent to that telephone number.

A student may request assistance regarding SMS messaging by replying HELP where supported or by contacting us using the contact information provided on our website.

Disabling SMS notifications does not prevent a student from accessing their student account or participating in a course. Students who disable SMS may still receive important information through other available communication methods when necessary.

SMS Information Is Not Sold or Shared for Marketing

We do not sell, rent, or share mobile telephone numbers or SMS consent information with third parties for their own marketing or advertising purposes.

SMS consent information is used solely for administering our student communication program and providing the course-related communications described in this Privacy Policy.

5. TechNow Does NOT Share Information With Service Providers

Unlike most companies, TechNow does not use third-party service providers  to operate our business, we are a SELF HOSTED company.

For example, we internally self host:

  • Website
  • Student-platform
  • Email
  • Information technology and security
  • Database and infrastructure services

TechNow interacts with a Bank for Payment Processing and with a trusted SMS provider for SMS delivery.   A student’s mobile telephone number and message information may be transmitted through our trusted SMS service provider solely to deliver the requested or authorized course-related communication.

6. Course Platform Information

Students may receive an account on our course and quiz platform.

Information associated with a student account may include:

  • Login credentials
  • Course enrollment
  • Quiz and assessment activity
  • Course progress
  • Account settings
  • Communication preferences
  • SMS preferences

This information is used to provide and administer the student’s courses and account.

7. Payment Information

When payment is required for a course, payment information may be processed through a third-party payment processor.

We do not retain payment-card information on our student quiz platform unless specifically stated otherwise.

Payment processors may collect and process payment information according to their own privacy policies and security practices.

8. Cookies and Technical Information

Our website and student platform may use cookies, session information, logs, and similar technical mechanisms necessary to:

  • Maintain authenticated sessions
  • Keep students logged into their accounts
  • Provide website and application functionality
  • Maintain security
  • Detect and prevent unauthorized access
  • Diagnose technical problems
  • Improve the reliability of our services

We do not use student contact information for third-party advertising or behavioral marketing.

9. Information Security

We take reasonable administrative, technical, and organizational measures to protect student information against unauthorized access, alteration, disclosure, or destruction.

No method of storing or transmitting information over the Internet can be guaranteed to be completely secure. We therefore cannot guarantee absolute security of information.

10. Retention of Information

We retain student information for as long as reasonably necessary to provide our services, administer courses and student accounts, maintain appropriate business records, comply with legal or regulatory obligations, resolve disputes, and protect our rights and systems.

When information is no longer reasonably necessary for these purposes, we may securely delete or otherwise dispose of it.

11. Children’s Privacy

Our courses and services are intended for the individuals described by our course enrollment requirements. We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us without appropriate authorization, please contact us.

12. Third-Party Websites

Our website may contain links to websites or services operated by third parties.

We are not responsible for the privacy practices, content, or security of third-party websites. We encourage users to review the privacy policies of those websites before providing personal information.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, technology, business practices, or legal requirements.

When we make changes, we will update the Effective Date shown at the beginning of this Privacy Policy.

14. Contact Us

If you have questions about this Privacy Policy, your personal information, or our SMS messaging practices, please contact us:

TechNow Inc.
14117 Jones Maltsberger Rd
San Antonio, TX 53578
210 733-1093
technow-training@technow.com
technow.com

Effective Date: August 1, 2026

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cheddarcon-powershell-threat-hunting-registration

    After you press "Request Registration" near the bottom of this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

    Tech Now is pleased to have the opportunity to provide you training for "Windows Security Automation and Threat Hunting with PowerShell” at CheddarCon 2018!

    Scroll down to see the course description.

    First Name*

    Last Name*

    Your Email*

    Your Organization*

    Phone*

    Questions:

    After you press "Request Registration" on this form, within 30 seconds, status will be provided at the bottom of the form, you will also be contacted by phone for credit card information.

    Windows Security Automation and Threat Hunting with PowerShell Seminar

    Location: 400 W Wisconsin Ave, Milwaukee, WI 53203, USA

    Date: October 10, 2018 8:00am – 4:00pm

    Duration: 8 hours

    Audience: Cyber Security professionals and Windows administrators

    Attendees Environment: Laptops not required, but suggested to have better hands-on absorption of subject matter.

    Description:
    PowerShell is both a command-line shell and scripting language. Fight fires quickly using existing or custom PowerShell commands or scripts at the shell. PowerShell is made for Security Operations (SecOps) automation on Windows. This seminar does not require prior programming skills. The seminar focuses on PowerShell programming, giving a beginner skills to be productive in windows scripting to automate tasks and also remediate problems.

    Cyber Security is the objective of this seminar, and the PowerShell examples will demonstrate PowerShell capabilities that help lock down a Windows system and also report security status.

    Objectives:

    PowerShell Overview

    • Getting started running commands
    • Security cmdlets
    • Using and updating the built-in help
    • Execution policies
    • Fun tricks with the ISE graphical editor
    • Piping .NET and COM objects, not text
    • Using properties and methods of objects
    • Helping Linux admins feel more at home
    • Aliases, cmdlets, functions, modules, etc.

    PowerShell Utilities and Tips

    • Customizing your profile script
    • PowerShell remote command execution
    • Security setting across the network
    • File copy via PowerShell remoting
    • Capturing the output of commands
    • Parsing text files and logs with regex patterns
    • Parsing Security Logs
    • Searching remote event logs
    • Mounting the registry as a drive
    • Security settings in the Registry
    • Exporting data to CSV, HTML and JSON files
    • Running scripts as scheduled jobs
    • Continued Security Compliance
    • Pushing out scripts through Group Policy
    • Importing modules and dot-sourcing functions
    • http://www.PowerShellGallery.com

    PowerShell Scripting

    • PowerShell Scripting to implement Security Practices
    • Writing your own functions to automate security status and settings
    • Passing arguments into your scripts
    • Function parameters and returning output
    • Flow control: if-then, foreach, that make security decisions
    • How to pipe data in/out of your scripts for security compliance and reporting

    Attendees to this seminar, Windows Security Automation and Threat Hunting with PowerShell, will receive TechNow approved course materials and expert instruction.[/wr_text][/wr_column][/wr_row]

    TN-813: Certified in Governance, Risk and Compliance (CGRC)

     

    Course Overview:

    TN-813: Certified in Governance, Risk, and Compliance (CGRC) course is for the (ISC)²® Certified in Governance, Risk, and Compliance (CGRC) credential previously known as Certified Authorization Professional (CAP). This course walks the student through the Risk Management Framework following practices the NIST pubs. CGRC is an objective measure of the knowledge, skills and abilities required for personnel involved in the process of certifying and accrediting security of information systems. Specifically, this credential applies to those responsible for formalizing processes used to assess risk and establish security requirements. Their decisions will ensure that information systems possess security commensurate with the level of exposure to potential risk, as well as damage to assets or individuals.The CGRC credential is appropriate for civilian, state and local governments in the U.S., as well as commercial markets. CGRC certification applies to job functions such as authorization officials, system owners, information owners, information system security officers, and certifiers.  CGRC is crucial to the Management staff.

    This course is the “why” of the entire security field. It provides a logical way of allocating resources where there is greatest risk and why we make the decisions we make in the field of security. It is TechNow’s view that of all the security courses we have seen, this course genuinely puts the “big picture” of security in front of the students. Students actually come to an understanding of truly what is critical to security of an enterprise versus a bunch of nuts and bolts of security.

    TechNow’s CGRC course covers all of the (ISC)²® CGRC 7 Knowledge domains:

    • Security and Privacy Governance, Risk Management, and Compliance Program
    • Scope of the System
    • Selection and Approval of Framework, Security, and Privacy Controls
    • Implementation of Security and Privacy Controls
    • Assessment/ Audit of Security and Privacy Controls
    • System Compliance
    • Compliance Maintenance

    RMF Related Steps

    • Prepare – Process Initiation
    • Categorize Information Systems
    • Establish the Security Control Baseline
    • Apply Security Controls
    • Assess Security Controls
    • Authorize Information System
    • Monitor Security Controls

    TechNow’s CGRC Instructors have extensive knowledge and experience in the field, and have been working with organizations to build assessor teams for over 20 years.

    Attendees to TN-813: Certified in Governance, Risk, and Compliance (CGRC) will receive TechNow authorized training materials, including access to the documentation of the CGRC Exam domains, and expert instruction.

    Dates/Locations:

    Date/Time Event
    09/08/2026 - 09/11/2026
    08:00 -16:00     		TN-813: Certified in Governance, Risk and Compliance (CGRC)
    TechNow, Inc, San Antonio TX

    Duration: 3 Days

    Course Objectives:

    • Initiate the Preparation Phase
    • Perform Execution Phase
    • Perform Maintenance Phase
    • Understand the Purpose of Security Authorization

    Prerequisites:

    • IT Security
    • Information Assurance
    • Information Risk Management certification and systems administration
    • 1-2 years of general experience technical experience
    • 2 years of general systems experience
    • 1-2 years of Database/Systems Development/Network Experience
    • Information Security Policy Experience

    Comments

    Latest comments from students

    Liked the class?  Then let everyone know!

    TN-865: Wireshark Network Traffic and Security Analysis

    Course Overview:

    This course delivers the technical knowledge, insight, and hands-on training to receive in-depth knowledge on Wireshark® and TCP/IP communications analysis. You will learn to use Wireshark to identify the most common causes of performance problems in TCP/IP communications. You will learn about the underlying theory of TCP/IP and the most used application protocols, so that you can intelligently examine network traffic for performance issues or possible Indicators of Compromise (IoC).

    Duration: 5 Days

    Audience:

    Anyone interested in learning to troubleshoot and optimize TCP/IP networks and analyze network traffic with Wireshark, especially network engineers, information technology specialists, and security analysts.

    Course Prerequisites:

    We recommend that attendees of this course have the following prerequisite:
    • Network+

    Dates/Locations:

    No Events

    Course Outline:

    DAY ONE

    Course Set Up and Analyzer Testing

    Network Analysis Overview
    Wireshark Functionality Overview
    Capturing Wired and Wireless Traffic
    Define Global and Personal Preferences for Faster Analysis
    Defined Time Values and Interpret Summaries
    Interpret Basic Trace File Statistics to Identify Trends
    Create and Apply Display Filters for Efficient Analysis

    DAY TWO

    Follow Streams and Reassemble Data
    Use Wireshark’s Expert System to Identify Anomalies
    TCP/IP Analysis Overview
    Analyze Common TCP/IP Traffic Patterns

    DAY THREE

    Graph I/O Rates and TCP Trends
    802.11 (WLAN) Analysis Fundamentals
    Voice over IP (VoIP) Analysis Fundamentals
    Network Forensics Fundamentals

    DAY FOUR

    Detect Scanning and Discovery Processes
    Analyze Suspect Traffic

    DAY FIVE

    Use Command‐Line Tools

    Next/Related Courses:

     

     

    VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives

     

    Course Overview:

    This course explores the VMware Infrastructure and related security, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure including security. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments with security practices included. Extensive hands-on labs provide for a rich student experience.

    Hypervisors and their supporting environment require attention to security due to the aggregated risk of hosting multiple virtual servers. This course explores the security of virtualized environments. Student configure ESXi by learning to manage the security and risk between ESXi, virtual servers and security integration of ESXi to the physical network infrastructure including appropriate segregation from other sensitive networks and management networks. How to configure virtual networks when some hosts are dual or multi homed, but internally segregate between the two or more connected networks with different security levels. Appropriate integration of zero-clients and thin clients. Configuration of defensive measures on hosts, servers, hypervisors within the virtual environment and practices for those guarding it externally. Integration of Active Directory and other AAA/CIA related services relative to a virtualized environment.

    Students are also walked through DoD ESXi Security Technical Implementation Guide (STIG). Introduction to the impact of Intel Trusted Execution Technology integrated with ESXi to create a trusted platform for virtual machines. Additionally the instructor walks the students through NIST Special Publication 800-125A: Security Recommendations for Hypervisor Deployment on Servers, and NIST Special Publication 800-125B: Secure Virtual Network Configuration for Virtual Machine (VM) Protection.

    Attendees to “VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives” will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 5 Days

    Course Objectives:

    • Virtual Infrastructure Overview
    • ESX and ESXi Server Installation
    • Configuration of Networking, Scalability and Security
    • Storage
    • Install and Configure vCenter Server and Components
    • Creation, Deployment, Management, and Migration of Virtual Machines
    • Utilize vCenter Server for Resource Management
    • Utilize vCenter Server for Virtual Machine Access Control and User Managment
    • Use vCenter Server to increase scalability
    • Monitoring Your Environment
    • Data & Availability Protection Troubleshooting
    • Use VMware vCenter Update Manager to apply ESXi patches
    • Use vCenter Server to manage vMotion, HA, DRS and data protection.