IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

 

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
08/04/2025 - 08/08/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00 		IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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TN-345: Python for Penetration Testers

 

Course Overview:

 

This Python for Penetration Testing course is designed to give you the skills you need for maintaining or developing Python Penetration Testing tools oriented towards offensive operations.  We have a suite of courses and certifications that help  understand a problem, this course prepares the student to rapidly develop prototype code to attack or defend against it.

The course concludes with a Capture the Flag event that will test both your ability to apply your new tools and coding skills in a Python Penetration Testing challenge.

This course is not intended to be an Advanced Python course, but to exemplify penetration techniques utilizing Python.  The course covers Threading, Sockets, OOP, and third party modules that facilitate the offensive operator’s objective.

This course utilizes the “Violent Python” text book.

Attendees to TN-345: Python for Penetration Testers Class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 Days

Course Objectives:

  • Python Lanuage Refress
  • Network Sockets
  • Exception Handling
  • Hashes and Cracking Passwords
  • Threading
    • Concepts and Python Implementation
    • Queues and Synchronization
    • urlparse and httplib to probe URLs
    • Crack a password protected zip file
  • Port Scanner
    • Threading a Port Scanner
  • nmap integration
  • Deploying shellcode
  • Mechanize, BeautifulSoup
    • HTTP Form Password Guessing
    • HTTP Proxies (Burp Suite)
    • HTTP Cookies Session Hijacking
      • CookieMonster
  • Images and Metadata
  • Justniffer
  • SQL Injection
    • sqlmap
    • SQLBrute
  • Antivirus and IDS evasion
    • PyInstaller
    • Metasploit
  • Scapy
    • Deploy shellcode
    • DNS Cache Poisoning
    • Packety Violence

Prerequisites:

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TN-565: Nessus Vulnerability & Compliance Auditing

Course Overview:

This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.

This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduction to Nessus and Vulnerability Scanning
  • Nessus Installation and Administration
  • Basic Nessus Scan Operation
  • Nessus Scan Configuration and Policy Creation
  • Vulnerability Analysis and Reporting with Nessus
  • Advanced Scan Configuration and Policy Creation
  • Introduction to Compliance and Auditing
  • Nessus Auditing Features
  • Windows System Auditing
  • Unix System Auditing
  • Cisco IOS Auditing
  • Nessus Database Auditing
  • Nessus Content Auditing
  • Auditing to Industry Guidelines
  • Auditing to Federal Guidelines

Prerequisites:

Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.

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N-485: In-Depth Securing Networks with Cisco Firepower Threat Defense NGFW

Course Overview:

An in-depth course on how to use and configure Cisco Firepower Threat Defense technology,  from device setup and configuration and including routing, high availability, Firepower Threat Defense migration, traffic control, and Network Address Translation (NAT).  Students implement advanced Next Generation Firewall (NGFW) and Next Generation Intrusion Prevention System (NGIPS) features, including network intelligence, file type detection, network based malware detection, and deep packet inspection.
Students will also learn how to configure site to site VPN, remote access VPN, and SSL decryption before moving on to detailed analysis, system administration, and troubleshooting.  This course combines lecture materials and hands on labs throughout to make sure that students are able to successfully deploy and manage the Cisco Firepower system.

It is a five-day instructor-led course that is aimed at providing network security engineers with the knowledge and skills that are needed to implement and maintain perimeter solutions that are based on Cisco Firepower security appliances. At the end of the course, students will be able to reduce risk to their IT infrastructure and applications using Cisco Firepower security appliance features, and provide detailed operations support for the Firepower appliance.

Attendees to N-485: In-Depth Securing Networks with Cisco Firepower Threat Defense NGFW will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Understand Sourcefire, Firepower 6.2, FireAMP, and Firepower Threat Defense (FTD)
  • Configure the Firepower Management Center (FMC)
  • Raise you confidence managing the Firepower Manager and Firepower tThreat Defense (FTD)
  • Describe the Cisco Firepower Systems infrastructure
  • Navigate the user interface and administrative features of the Cisco Firepower 6.2 system, including advanced analysis and reporting functionality to properly assess threats
  • Describe the System Configuration and Health policies and implement them
  • Describe the role Network Discovery (Firepower) technology plays in the Cisco devices
  • Describe, create, and implement objects for use in Access Control policies
  • Create DNS and URL policies and configure Sinkholes
  • Configure FTD policies such as Platform, Routing, Interface, Zones, PreFilter, QoS, NAT and Flex Config!
  • Describe advanced policy configuration and Firepower system configuration options
  • Configure Malware Policies to find and stop Malware
  • Understand Security Intelligence, and how to configure SI to stop attacks NOW!
  • Configure policies to find and stop Ransomware
  • Understand how to fine tune IPS policies
  • Understand how to find tun Snort Preprocessor policies (NAP)
  • Configure Correlation events, white rules, traffic profiles and create respective events and remediate them
  • Analyze events
  • Create reporting templates and schedule them
  • Configure backups, rule updates, Firepower Recommendations, URL updates, and more to run every week automatically
  • Set up external authentication for users using LDAP/Realms
  • Configuring system integration, realms, and identity sources
  • Configure FMC domains and implement them
  • Configure FTD HA with two FTD devices
  • SSL Policy – decrypt your traffic
  • AnyConnect and Site-to-Site VPN
  • Understand network and host based AMP.  Configure and analyze host based AMP
  • Understand Cisco Identity Services Engine (ISE)
  • Configure ISE and integrate with Cisco FMC identity policy using PxGrid

Prerequisites:

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VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack

 

Course Overview:

This FastTrack course combines combines two VMware courses (VMware Cloud Essentials and vCloud Architecting the VMware Cloud) into a single week course that adds extra exercises and labs to exemplify the techniques presented.  The course begins with how to adopt, operate, and govern the cloud. The course enables participants to successfully complete the associated CompTIA Cloud Essentials™ Exam to become a Cloud Essentials™ Professional(CEP). This course also covers the subject matter specified by the VCP-Cloud certification.

This course is designed to guide students through the decision points and policy choices available for designing and implementing a VMware vCloud environment. Detailed labs and exercises for VMware vSphere™, VMware vCloud Director, VMware vCenter™ Chargeback, and the VMware® vShield Edge capability that is included with vCloud Director. A comprehensive VMware cloud design is demonstrated and discussed.

Attendees to VM-335:  VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

  • Understand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security rolesnderstand the common terms and definitions of cloud computing.
  • Understand the business benefits and business considerations of cloud computing.
  • Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
  • Understand the impact and changes of cloud computing on IT service management.
  • Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
  • Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
  • Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
  • Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources.
  • Design a network infrastructure optimized for vCloud.
  • Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security roles.
  • Design a vCenter Chargeback implementation.

Course Prerequisites:

  • VM-315  or equivalent experience.
  • Managing or administering at least one of UNIX, Windows, databases, networking, or security.

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