Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
Comments
Latest comments from students
Liked the class? Then let everyone know!
Course Overview:
TechNow’s Course ensures that you are ready to test for the CCNA Certification. This intensive five-day program is a high end, hands-on, bootcamp using physical routers & switches in classroom. Students will learn how to install, operate, configure, and verify basic IPv4 and IPv6 networks. The course covers configuring network components such as switches, routers, and wireless LAN controllers; managing network devices; and identifying basic security threats. The course also gives you a foundation in network programmability, automation, and software-defined networking. Additionally the course stress tests the students on exam practices that insure the student a successful outcome on the 200-301 CCNA exam.
This course helps you prepare to take the 200-301 Cisco® Certified Network Associate (CCNA®) exam.
Attendees to N-305: CCNA Bootcamp will receive TechNow approved course materials and expert instruction.
Date/Locations:
Duration: 5 days
Course Objectives:
-
- Identify the components of a computer network and describe their basic characteristics
- Understand the model of host-to-host communication
- Describe the features and functions of the Cisco Internetwork Operating Systems (IOS) software
- Describe LANs and the role of switches within LANs
- Describe Ethernet as the network access layer of TCP/IP and describe the operation of switches
- Install a switch and perform the initial configuration
- Describe the TCP/IP Internet layer, IPv4, its addressing scheme, and subnetting
- Describe the TCP/IP Transport layer and Application layer
- Explore functions of routing
- Implement basic configuration on a Cisco router
- Explain host-to-host communications across switches and routers
- Identify and resolve common switched network issues and common problems associated with IPv4 addressing
- Describe IPv6 main features and addresses, and configure and verify basic IPv6 connectivity
- Describe the operation, benefits, and limitations of static routing
- Describe, implement, and verify Virtual Local Area Networks (VLANs) and trunks
- Describe the application and configuration of inter-VLAN routing
- Explain the basics of dynamic routing protocols and describe components and terms of Open Shortest Path First (OSPF)
- Explain how Spanning Tree Protocol (STP) and Rapid Spanning Tree Protocol (RSTP) work
- Configure link aggregation using EtherChannel
- Describe the purpose of Layer 3 redundancy protocols
- Describe basic WAN and VPN concepts
- Describe the operation of Access Control Lists (ACLs) and their applications in the network
- Configure Internet access using Dynamic Host Configuration Protocol (DHCP) clients and explain and configure Network Address Translation (NAT) on Cisco routers
- Describe basic Quality of Service (QoS) concept
- Describe network and device architectures and introduce virtualization
- Introduce the concept of network programmability and Software-Defined Networking (SDN)
- Configure basic IOS system monitoring tools
- Describe the management of Cisco devices
- Describe the current security threat landscape
- Describe threat defense technologies
- Implement a basic security configuration of the device management plane
- Implement basic steps to harden network devices
Lab Objectives:
-
-
- Get started with Cisco Command-Line Interface (CLI)
- Observe How a Switch Operates
- Perform Basic Switch Configuration
- Implement the Initial Switch Configuration
- Inspect TCP/IP Applications
- Configure an Interface on a Cisco Router
- Configure and Verify Layer 2 Discovery Protocols
- Implement an Initial Router Configuration
- Configure Default Gateway
- Explore Packet Forwarding
- Troubleshoot switch Media and Port Issues
- Troubleshoot Port Duplex Issues
- Configure Basic IPv6 Connectivity
- Configure and Verify IPv4 Static Routes
- Configure Iv6 Static Routes
- Implement IPv4 Static Routing
- Implement IPv6 Static Routing
- Configure VLAN and Trunk
- Troubleshoot VLANs and Trunk
- Configure a Router on a Stick
- Implement Multiple VLANs and Basic Routing Between the VLANs
- Configure and Verify Single-Area OSPF
- Configure and Verify EtherChannel
- Improve Redundant Switched Topologies with EtherChannel
- Configure and Verify IPv4 ACLs
- Implement Numbered and Named IPv4 ACLs
- Configure a Provider-Assigned IPv4 Address
- Configure Static NAT
- Configure Dynamic NAT and Port Address Translation (PAT)
- Implement PAT
- Log into the WLC
- Monitor the WLC
- Configure a Dynamic (VLAN) Interface
- Configure a DHCP Scope
- Configure a WLAN
- Define a Remote Access Dial-In User Service (RADIUS) Server
- Explore Management Options
- Explore the Cisco DNA Center
- Configure and Verify NTP
- Configure System Message Logging
- Create the Cisco IOS Image Backup
- Upgrade Cisco IOS Image
- Configure WLAN Using Wi-Fi Protected Access 2 (WPA2) Pre-Shared Key (PSK) Using the GUI
- Secure Console and Remote Access
- Enable and Limit Remote Access Connectivity
- Secure Device Administrative Access
- Configure and Verify Port Security
- Implement Device Hardening
Prerequisites:
-
-
- Familiarity in the following networking topics:
- TCP/IP
- IP Configuration
- Peer-to-Peer Networking
- Subnetting
- Building a Routing Table
- It is not required but highly recommended to have the following certifications:
Comments
Latest comments from students
User: dverzone
Instructor comments: Tim was excellent. He covered all of the required information and went in to greater detail when needed. His instruction was easy to follow, provided learning mnemonics that were easy to retain, and entertaining in a way that help provide easy recall of the information for study.
Facilities comments: Facilities were good, but a little crowded.
User: Trietdacvuong
Instructor comments: No Comments
Facilities comments: No comments
Liked the class? Then let everyone know!
Course Overview:
This course, TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs), covers the two main objectives for those entering the wireless world, understanding the technology & addressing its security. TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) takes advantage of the student’s existing expertise to provide a challenging introductory course. Covering a broad range of wireless networking topics & an introduction on how to secure a wireless LAN from hackers. To insure wireless availability you need to understand proper design choices & administration practices. To protect valuable information on your network you need to know how attacks occur & techniques used to secure your wireless network.
Attendees to TN-305: Designing, Implementing, Administering and Securing Wireless Local Area Networks (LANs) will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Radio Frequency (RF) Fundamentals
- Spread Spectrum Technologies
- 802.11 Network Architecture
- Physical & MAC Layers
- Hardware Installation, Configuration, & Management
- Antennas & Accessories
- Wireless Network Management
- Troubleshooting Wireless LANs
- Site Surveying
- Wireless LAN Security
- Organizations & Standards
Prerequisites:
Attendees should have network administration skills. These skills can be obtained through TechNow’s N-205 & N-305: CCNA/ICND Training program or our highly respected cross platform TN-385: TCP/IP Analysis & Implementation course.
Comments
Latest comments from students
User: TMPRIESTLEY
Instructor comments: The instructor was very well versed on the topic and knew how to apply it to real-life examples. He led the labs and was very excited about the topic which kept the interest of myself and other class members. Sometimes his volume level was a little high- however the room the class was in was very small. Too small for a big personality!
Facilities comments: I was unaware of the facility changes, but that was at no fault of anyone since I was a drop-in for the course. They were very helpful and quick to mediate the issue.
Liked the class? Then let everyone know!
TechNow, Inc., a training company, was founded in 1990. TechNow celebrates 35 years of regularly scheduled commercial training delivery in 2025 and has evolved into a global training company that is dynamic and able to customize our training to meet the needs of our customers. Our focus is hands-on, skills-based hardware/software and security training for those who want stay current with today’s ever-changing technologies. We are a Pearson Vue Testing Center and have developed a proven testing program, including mobile testing, that ends with certification at the end of many of our courses. Our courses are taught by professional educators and experts in their respective fields and bring to the classroom a wealth of knowledge from the “real world”. Our customers include many Fortune 500 companies as well as the Department of Defense, Federal Government, and Intelligence Agencies.
At TechNow our goal is to help you achieve your goals and we strive for 100% customer service and satisfaction. TechNow‘s certification pass rate is the highest in the industry. Our web-site and our professional training advisors will assist you with selecting courses that help meet your organization’s objectives and the right career path to stay competitive in today’s market.
To learn more about TechNow or to schedule your training, call us at 800-324-2294.
Course Overview:
This course provides security professionals with the skills and knowledge to perform vulnerability and compliance scanning of supported operating systems, devices, and applications. Students will construct custom scan policies for topology discovery, network vulnerability detection, credentialed patch audits, and compliance benchmarks, and discuss the underlying technologies utilized by the Nessus scanner.
This course provides students with the necessary information to prepare for the Tenable Certified Nessus Auditor (TCNA) exam.
Date/Locations:
Duration: 5 days
Course Objectives:
- Introduction to Nessus and Vulnerability Scanning
- Nessus Installation and Administration
- Basic Nessus Scan Operation
- Nessus Scan Configuration and Policy Creation
- Vulnerability Analysis and Reporting with Nessus
- Advanced Scan Configuration and Policy Creation
- Introduction to Compliance and Auditing
- Nessus Auditing Features
- Windows System Auditing
- Unix System Auditing
- Cisco IOS Auditing
- Nessus Database Auditing
- Nessus Content Auditing
- Auditing to Industry Guidelines
- Auditing to Federal Guidelines
Prerequisites:
Students should possess a basic understanding of TCP/IP networking, operating systems security, and common client/server applications.
Comments
Latest comments from students
Liked the class? Then let everyone know!