- PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201)
- PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205)
- PA-215: Palo Alto Networks Firewall Essentials FastTrack
- PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)
- PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231)
- PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)
Course Overview:
This course will be fast paced with in-depth and live demonstrations.
Date/Locations:
Duration: 1 day
Course Objectives:
- AIDE
- DNS Security with DNSsec
- Logging and Audit Management
- Linux Security Modules and SE-Linux
- Linus Containers (Jailing Services and Apps)
- SSH and SSL tunneling
Prerequisites:
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Course Overview:
ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.
Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Date/Time | Event |
---|---|
08/04/2025 - 08/08/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
12/08/2025 - 12/11/2025 08:00 -16:00 |
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX |
Duration: 3 Days
Course Objectives:
- Service Desk
- Incident Management
- Problem Management
- Configuration Management
- Financial Management for IT
- IT Service Continuity Management
- Service Level Management
- Change Management
- Release Management
- Capacity Management
- Availability Management
Prerequisites:
- Students should have some experience with the specification, development, installation and/or management of information technology.
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Course Overview:
The Certified Information Security Manager (CISM) certification program is developed specifically for experienced information security managers & those who have information security management responsibilities. The CISM certification is for the individual who manages, designs, oversees and/or assesses an enterprise’s information security (IS). The CISM certification promotes international practices & provides executive management with assurance that those earning the designation have the required experience & knowledge to provide effective security management & consulting services. Individuals earning the CISM certification become part of an elite peer network, attaining a one-of-a-kind credential. The CISM job practice also defines a global job description for the information security manager & a method to measure existing staff or compare prospective new hires.
This course is designed to assist in your exam preparation for the CISM exam.
Attendees to TN-825: Certified Information Security Manager (CISM) Seminar will receive TechNow approved course materials and expert instruction.

Dates/Locations:
Date/Time | Event |
---|---|
11/17/2025 - 11/21/2025 08:00 -16:00 |
TN-825: Certified Information Security Manager (CISM) Seminar TechNow, Inc, San Antonio TX |
Duration: 5 Days
Course Objectives:
- Information Security Governance (24%)
- Establish and/or maintain an information security governance framework and supporting processes to ensure that the information security strategy is aligned with organizational goals and objectives
- Information Risk Management (30%)
- Manage information risk to an acceptable level based on risk appetite to meet organizational goals and objectives
- Information Security Program Development and Management (27%)
- Develop and maintain an information security program that identifies, manages and protects the organization’s assets while aligning to information security strategy and business goals, thereby supporting an effective security posture
- Information Security Incident Management (19%)
- Plan, establish and manage the capability to detect, investigate, respond to and recover from information security incidents to minimize business impact
Prerequisites:
A minimum of five years of information security work experience, with a minimum of three years of information security management work experience in three or more of the job practice analysis areas.
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User: tracycampbell
Instructor comments: Dave had great command of the class and the flow of information. The lessons seem relevant to the exam and the course material should assist greatly with passing. As a bonus, his breakdown of PKI helped with my current job requirements.
Facilities comments: The Home2Suites by Hilton was FANTASTIC!
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Course Overview:
Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.
If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.
This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.
Dates/Locations:
Duration: 10 Days
Course Content:
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- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security
Prerequisites:
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- Microsoft 365 Certified Fundamentals (M-MS900)
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Target Audience:
IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.
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