Course Overview:

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies is the big picture overview of a SOC, other courses provide a deep dive into the technologies that a SOC may utilize. This course addresses the internal workings of staff, skills required, required authorizations, internal agreements, and setting appropriate expectation levels of a SOC within budget constraints. A SOC is not a one size fits all, the instructor has decades of security experience and brings to the table opportunities to discuss what can work within constraints. Many organizations are coming to the realization that some level of a SOC is now required and to learn just what decisions need to be made: Out-sourced, In-sourced, budgets, capabilities and many more. Students leave with a worksheet of how to progress when they get back to their organization.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies – Is a course that incorporates lecture, demos, and group exercises for standing up a Security Operations Center (SOC). Students learn strategies and resources required to deploy, build, and run Network Security Monitoring (NSM) and work roles and flows for a SOC. No network is bullet proof and when attackers access your network, this course will show you options and resources to build a security net to detect, contain, and control the attacker. Examples on what it takes to architect an NSM solution to identify sophisticated attackers and a response strategy. Properly implemented detection and response technologies is integral to incident response and provides the responders timely information and tools to react to the incident. Effective demonstrations are given of Open Source technologies that build up a SOC, but any software can be used and demonstrations are provided to demonstrate technology families not push a specific solution.

TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies demonstrations utilize a cyber range that gives each student in-depth knowledge of monitoring live systems to include: Cisco, Windows, Linux, IoT, and Firewalls; and software and services to provide orchestrate Incident Response, Intelligence Analysis, and Hunt Operations.

Attendees to TN-542: Establishing a Security Operations Center (SOC) People, Processes, and Technologies class will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objective:

    • To provide management an overview of what it takes to stand up a SOC.

Prerequisites:

  • Students should have an understanding of the security field.

Course Outline:

  • What threats does my organization care about?
  • What does a threat look like?
  • What does a threat look like?
  • How to present the SOC internally.
  • Communication with Stakeholders and Executives
  • Leveraging and integrating existing security measures
  • People
    • Establishing a skill matrix and work roles for SOC members
    • Establishing a training path
    • Personnel background requirementsProcesses
  • Processes
    • Alignment to standards: NIST, PCI, HIPAA, etc.
    • Risk related decision trees
    • Playbooks
    • Threat Intelligence Integration
  • Technology – Tool Suites to Support:
    • Ethical Hacking
    • Network Security Monitoring and SIEM
    • Forensics
    • Dashboards
    • Analysis and Hunting
    • Incident Management and Ticketing

 

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Course Overview:

This course is developed for those individuals seeking to pass the Project Management Institute’s PMI-ACP Exam. PMI Agile Certified Practitioner (PMI-ACP)® is one of the newest certifications offered by PMI and is expected to become the industry standard certification for agile over the next few years. The PMI-ACP® certification clearly illustrates to colleagues, organizations or even potential employers that students are ready and able to lead in this new age of product development, management, and delivery.

While preparing you for the exam, you will explore various approaches to agility including Scrum, Kanban, Lean, Extreme Programming (XP), and Test-Driven Development (TDD). By the end of the course, you’ll have mastered the practices and techniques that Agile practitioners use to improve team performance, resolve problems and engage in continuous process improvements and be equipped with job-ready skills.

This course provides students with 21 contact hours in agile practices to help attain the Project Management Institute (PMI)® credential.  PMI® and PMI-ACP® are registered marks of the Project Management Institute, Inc.

Attendees to PM-224: PMI Agile Certified Practitioner (PMI-ACP) Prep Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations:

Date/Time Event
08/11/2025 - 08/13/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX
11/17/2025 - 11/19/2025
08:00 -16:00
PM-224: PMI Agile Certified Practitioner (PMI-ACP)® Prep Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Agile Principles and Mindset
  • Value-driven delivery
  • Stakeholder engagement
  • Team performance
  • Adaptive planning
  • Problem detection and Resolution
  • Continuous Improvement

Prerequisites:

  • Secondary degree
  • 21 contact hours of training in agile practices
  • 12 months of general project experience within the last 5 years. A current PMP® or PgMP® will satisfy this requirement but is not required to apply for the PMI-ACP
  • 8 months of agile project experience within the last 3 years

 

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Course Overview:

The Implementing Cisco Enterprise Advanced Routing and Services (ENARSI) gives you the knowledge you need to install, configure, operate, and troubleshoot an enterprise network. This course covers advanced routing and infrastructure technologies, expanding on the topics covered in the N-415: Implementing and Operating Cisco Enterprise Network Core Technologies (ENCOR).

Attendees to N-425 : Implementing Cisco Enterprise Advanced Routing and Services ( ENARSI) will receive TechNow approved course materials, expert instruction, and prepare you to take the 300-410 Implementing Cisco® Enterprise Advanced Routing and Services (ENARSI) exam.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Configure classic Enhanced Interior Gateway Routing Protocol (EIGRP) and named EIGRP for IPv4 and IPv6
  • Optimize classic EIGRP and named EIGRP for IPv4 and IPv6
  • Troubleshoot classic EIGRP and named EIGRP for IPv4 and IPv6
  • Configure Open Shortest Path First (OSPF)v2 and OSPFv3 in IPv4 and IPv6 environments
  • Optimize OSPFv2 and OSPFv3 behavior
  • Troubleshoot OSPFv2 for IPv4 and OSPFv3 for IPv4 and IPv6
  • Implement route redistribution using filtering mechanisms
  • Troubleshoot redistribution
  • Implement path control using Policy-Based Routing (PBR) and IP Service Level Agreement (SLA)
  • Configure Multiprotocol-Border Gateway Protocol (MP-BGP) in IPv4 and IPv6 environments
  • Optimize MP-BGP in IPv4 and IPv6 environments
  • Troubleshoot MP-BGP for IPv4 and IPv6
  • Describe the features of Multiprotocol Label Switching (MPLS)
  • Describe the major architectural components of an MPLS VPN
  • Identify the routing and packet forwarding functionalities for MPLS VPNs
  • Explain how packets are forwarded in an MPLS VPN environment
  • Implement Cisco Internetwork Operating System (IOS®) Dynamic Multipoint VPNs (DMVPNs)
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Describe the tools available to secure the IPV6 first hop
  • Troubleshoot Cisco router security features
  • Troubleshoot infrastructure security and services

Prerequisites:

 

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Course Overview:

Course one of a three course series to obtain a Server 2016 MCSA certification. This five-day course is designed primarily for IT professionals who have some experience with Windows Server. It is designed for professionals who will be responsible for managing storage and compute by using Windows Server 2016, and who need to understand the scenarios, requirements, and storage and compute options that are available and applicable to Windows Server 2016.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-740: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20740A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5415: Installation, Storage, and Compute with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Prepare and install Nano Server, a Server Core installation, and plan a server upgrade and migration strategy
  • Describe the various storage options, including partition table formats, basic and dynamic disks, file systems, virtual hard disks, and drive hardware, and explain how to manage disks and volumes
  • Describe enterprise storage solutions, and select the appropriate solution for a given situation
  • Implement and manage Storage Spaces and Data Deduplication
  • Install and configure, and manage Windows and Hyper-V containers
  • Describe the high availability and disaster recovery technologies in Windows Server 2016
  • Plan, create, and manage a failover cluster
  • Implement failover clustering for Hyper-V virtual machines
  • Configure a Network Load Balancing (NLB) cluster, and plan for an NLB implementation
  • Create and manage deployment images
  • Manage, monitor, and maintain virtual machine installations

Prerequisites:

  • A basic understanding of networking fundamentals
  • An awareness and understanding of security best practices
  • An understanding of basic AD DS concepts
  • Basic knowledge of server hardware
  • Experience supporting and configuring Windows client operating systems such as Windows 10
  

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Course Overview:

Course two of a three course series to obtain a Server 2016 MCSA certification. This 5-day course provides the fundamental networking skills required to deploy and support Windows Server 2016 in most organizations. It covers IP fundamentals, remote access technologies, and more advanced content including Software Defined Networking.

The course leads directly to preparing for the(MCSA):Windows Server 2016 exam “70-741: Installation, Storage, and Compute with Windows Server 2016”.  It also maps to Microsoft’s course 20741A, and is part of the Server 2016 MCSA certification. 

Attendees to TN-5425: Networking with Window Server 2016 will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

  • Plan and implement an IPv4 network
  • Implement Dynamic Host Configuration Protocol (DHCP)
  • Implement IPv6
  • Implement Domain Name System (DNS)
  • Implement and manage IP address management (IPAM)
  • Plan for remote access
  • Implement DirectAccess
  • Implement virtual private networks (VPNs)
  • Implement networking for branch offices
  • Configure advanced networking features
  • Implement Software Defined Networking

Prerequisites: 

  • A basic understanding of networking fundamentals
  • Experience working with Windows Server 2008 or Windows Server 2012
  • Experience working in a Windows Server infrastructure enterprise environment
  • Knowledge of the Open Systems Interconnection (OSI) model
  • Understanding of core networking topologies and architectures such as local area networks (LANs), wide area networks (WANs) and wireless networking
  • Basic knowledge of the TCP/IP protocol stack, addressing and name resolution
  • Experience with and knowledge of Hyper-V and virtualization
  • Hands-on experience working with the Windows client operating systems such as Windows 8.1 or Windows 10
  

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