IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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PL-115: Fundamentals of Computer Programming

Course Overview:

This hands-on course provides a comprehensive introduction to programming logic, and builds a solid foundation of programming skills that can be used to master additional programming languages like C, C++, PERL, Java or Python. To learn programming you must focus on a particular language, and we have chosen Java. In this course you will write and debug programs in Python. If you would like this course to use a different computer language, that can be arranged.

Attendees to PL-115: Fundamentals of Computer Programming will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Writing Simple Programs Data Types, Constants, & Variables
Screen Output & Keyboard Input
Expressions
Decision Making
Looping
Subroutines
Debugging
Data Collections – Arrays
Data Collections – Classes Working with Files

Prerequisites:

This course is for students starting out in programming. No programming experience is required.

Comments

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User: tsonger

Instructor comments: While I could tell the instructor was very knowledgeable, his instructions were not very clear. He could've done a better job preparing for the class.

Facilities comments: Room was fine. The location of the room could have been better as the dings from the elevator were a bit distractive.

User: TracyPaul

Instructor comments: Very knowledgeable. Diagnosed our programming problems in short order. Could go into the details of 'why', versus only the 'how'.

Facilities comments: Outstanding. The hotel staff did a great job supporting our class.

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TN-315: Complete Hack and Defend

Course Overview:

Learn to protect yourself and your company against hackers, by learning their tools and techniques, and then testing your network. This course is heavily based on Kali and primarily on Metasploit. In TN-315: Complete Hack and Defend class you will learn the step by step process that hackers use to assess your enterprise network, probe it & hack into it in mixed-platform environment including Windows, Linux, Solaris, and Cisco. This course is 90% hacking, but defenses for demonstrated hacks will be discussed. If you want to know the ins and outs of the hacks presented in this course, then this is the course for you.

Attendees to TN-315: Complete Hack & Defend Class Attendees will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Introduction to Pen Testing using the PTES model
Metasploit Basics
- MSFconsole, MSFcli, Armitage, MSFpayload, MSFencode, NasmShell
Intelligence Gathering
- Nmap, Databases in Metasploit, Port Scanning with Metasploit
Quick Intro to Ruby
- Writing a simple Ruby script to create a custom scanner
Vulnerability Scanning
- Importing Nessus Results
- Scanning with Nessus from Within Metasploit
Exploitation
- Using the Metasploit Framework and console to exploit
Meterpreter
- Compromising a Windows System
- Attacking MS SQL, xp_cmdshell
- Dumping Usernames and Passwords, extracting and dumping hashes
- Pass the Hash and Token Impersonation
- Pivoting
- Railgun
- Using Meterpreter Scripts: Migrating a process, Killing AV, Persistence
Avoiding Detection
- Creating Stand-Alone Binaries with MSFpayload
- Encoding with MSFencode and Packers (go Green Bay:)
Exploitation Using Client Side Attacks
- Introduction to Immunity Debugger
- Using Immunity Debugger to Decipher NOP Shellcode
Metasploit Auxiliary Modules
Social Engineer Toolkit (SET)
- Spear-Phishing, Web Attack
- Creating a Multipronged Attack
Creating Your Own Module
- Adapt an existing Module
- Add some PowerShell and Run the Exploit
Meterpreter Scripting
Capture The Flag Exercise

Prerequisites:

This is an advanced Information Security Course which requires basic Windows & UNIX competency
Certification or 2 years of experience in these operating systems is highly recommended
An understanding of TCP/IP

Comments

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User: dhonore

Instructor comments: Dave's presentation style is engaging and lively.

Facilities comments: The room was adequate for the needs of the class.

User: phouck

Instructor comments: David was very good. Although he went very fast at times.

Facilities comments: The room was ok. it was bit dark.

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TN-525: Certified Penetration Testing Professional (CPENT)

Course Overview:

A rigorous Pen Testing program that, unlike contemporary Pen Testing courses, teaches you how to perform an effective penetration test across filtered networks. The course requires you to Pen Test IoT systems, OT systems, builds on your ability to write your own exploits, build your own tools, conduct advanced binaries exploitation, double pivot to access hidden networks, and various technologies.

What’s Included:

- EC-Council official E-Courseware
- EC-Council official Certificate of Attendance
- EC-Council iLabs with access for 6 months
- EC-Council CPENT Range access
- CEH Exam Voucher
Dates/Locations:

No Events

Duration: 5 days

Course Content:
- - Module 01. Introduction to Penetration Testing
  - Module 02. Penetration Testing Scoping and Engagement
  - Module 03. Open Source Intelligence (OSINT)
  - Module 04. Social Engineering Penetration Testing
  - Module 05. Network Penetration Testing – External
  - Module 06. Network Penetration Testing – Internal
  - Module 07. Network Penetration Testing – Perimeter Devices
  - Module 08. Web Application Penetration Testing
  - Module 09. Wireless Penetration Testing
  - Module 10. IoT Penetration Testing
  - Module 11. OT/SCADA Penetration Testing
  - Module 12. Cloud Penetration Testing
  - Module 13. Binary Analysis and Exploitation
  - Module 14. Report Writing and Post Testing Actions
Prerequisites:
- - - Pass the CEH exam
    - Pass the CND exam
Target Audience:

Penetration Testers, Ethical Hackers, Information Security Consultants/ Testers/ Analysts/ Engineers, Network Server Administrators, Firewall & System Administrators, Risk Assessment Professionals

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Microsoft

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