PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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TN-959: UNIX Security Administrator Course

Course Overview:

The UNIX Security Administrator Prep is a hands-on course that covers how to secure and audit UNIX and Linux operating systems. This includes concepts such as Rootkits, Buffer overflows, and monitoring UNIX/Linux systems.

Attendees to TN-959: Unix Security Administratorwill receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

AIDE
Apache
Best Practices for Kernel Tuning and Warning Banners
Boot Services
Chroot()
DNS- BIND
DNSSec
Evidence Collection and Preservation
Forensic Analysis
Forensic Preparation and Incident Handling
Host Based Firewalls – iptables
Intro to Forensics
OS Install and Patching
Physical, User Account, and Password Access Control
Se Linux
Sendmail
SSH
Stack Smashing
Sudo
Syslog-NG
UNIX Logging

Course Prerequisites:

GSEC or equivalent experience
UNIX, Windows, networking, and security experience
This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students

User: wbcarter

Instructor comments: Good Stuff. Thanks!

User: ryuhas

Instructor comments: Very Good Instructor

Facilities comments: Facilities was great. Location had a lot to be desired. To much traffic and accidents trying to get here.

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AZ-900: Microsoft Azure Fundamentals

Course Overview:

This two-day course will provide foundational level knowledge on cloud concepts; core Azure services; security, privacy, compliance, and trust; and Azure pricing and support.

NOTE: This course provides an Azure pass and time for you to participate in hands-on labs. The content for this course aligns to AZ-900 exam objective domain

TechNow has worked worldwide enterprise infrastructures for over 20 years and has developed demos and labs to exemplify the techniques required to demonstrate cloud technologies and to effectively manage security in the cloud environment

Attendees to AZ-900: Microsoft Azure Fundamentals will receive TechNow approved course materials and expert instruction.

Date/Locations:

Date/Time	Event
04/07/2026 - 04/08/2026 08:00 -16:00	AZ-900: Microsoft Azure Fundamentals TechNow, Inc, San Antonio TX
08/03/2026 - 08/04/2026 08:00 -16:00	AZ-900: Microsoft Azure Fundamentals TechNow, Inc, San Antonio TX
11/09/2026 - 11/10/2026 08:00 -16:00	AZ-900: Microsoft Azure Fundamentals TechNow, Inc, San Antonio TX

Course Duration: 3 days

Course Outline:

Cloud Concepts
Core Azure Services
Security, Privacy, Compliance, And Trust
Azure Pricing and Support

Lab Objectives:

- Create a virtual machine
- Deploy Azure container instances
- Create a virtual network
- Create blob storage
- Create a SQL database
- Implement an Azure IoT Hub
- Implement Azure Functions
- Create a web app
- Create a VM with a Template
- Create a VM with PowerShell
- Create a VM with CLI
- Secure network traffic
- Implement Azure key vault
- Create an Azure Policy
- Manage access with RBAC
- Manage resource locks
- Implement resource tagging
- Exploring the Trust Center
- Use the Azure Pricing Calculator
- Use the Azure TCO Calculator
- Open a Support request
- Calculate composite SLAs
- Access Azure Preview features

Prerequisites :

- - There are no prerequisites for taking this course. Technical IT experience is not required however some general IT knowledge or experience would be beneficial.
  - This course is suitable for IT personnel who are just beginning to work with Azure.
  - This course primarily uses the Azure portal to create services and does not require scripting skills.
  - Students in this course will gain confidence to take other role-based courses and certifications, such as Azure Administrator.
  - This course provides an Azure pass and optional lab environment.

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TN-804: Corporate Risk Management

Course Overview:

TechNow understands the security threats that make your network & your company vulnerable. We have developed a program to help you learn what those threats are, the kinds of defenses available, the language of Network Security, & how to organize yourself internally to deal with these Network Security issues. TechNow's Corporate Risk Management course will give your team the fundamental skills & knowledge they need to develop, manage or implement your organization's Information Security Policy.

Attendees to TN-804: Corporate Risk Management will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 4 Days

Course Objectives:

Day 1
- Chapter 1: What is information Security
- Chapter 2: Types of Attacks
- Chapter 3: Information Security Services
- Chapter 4: Legal Issues
- Chapter 5: Policy
Day 2
- Chapter 6: Managing Risk
- Chapter 7: Information Security Process
- Chapter 8: Information Security Best Practices
- Chapter 9: Internet Architecture
- Chapter 10: Virtual Private Networks
Day 3
- Chapter 11: E-Commerce Security Needs
- Chapter 12: Encryption
- Chapter 13: Hacker Techniques
- Chapter 14: Intrusion Detection
Day 4
- Chapter 15: UNIX Security Issues
- Chapter 16: Windows Security Issues
- Open Discussion

Prerequisites:

Basic computer literacy.

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TN-715: Systems Security Certified Practitioner (SSCP)

Course Overview:

Looking to move up in the information security field? If you have at least one year of security experience, you qualify for the Systems Security Certified Practitioner (SSCP) certification, which offers junior security professionals a way to validate their experience and demonstrate competence with (ISC²)®’s seven domains.

Attendees to TN-715: Systems Security Certified Practitioner (SSCP) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
04/27/2026 - 05/01/2026 08:00 -16:00	TN-715: Systems Security Certified Practitioner (SSCP) TechNow, Inc, San Antonio TX
07/13/2026 - 07/17/2026 08:00 -16:00	TN-715: Systems Security Certified Practitioner (SSCP) TechNow, Inc, San Antonio TX
10/05/2026 - 10/09/2026 08:00 -16:00	TN-715: Systems Security Certified Practitioner (SSCP) TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

Access Controls
Security Operations and Administration
Analysis and Monitoring
Cryptography
Networks and Telecommunications
Malicious Code/Malware
Risk, Response, and Recovery

Prerequisites:

One year security experience
Some knowledge of the (ISC²)®’s seven domains

Comments

Latest comments from students

User: boyleb15

Instructor comments: Instructor was very knowledgeable on most items covered during this course. There were some topics he did lack the answer to. Instructor would also get sidetracked easily

User: keginth

Instructor comments: he was phenomenal with test prep and knew the book well

Facilities comments: adequate