Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/20/2026 - 01/23/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview: 

This hands-on, lab-driven course directs managers, project managers, and team leaders through the real-world process of using SharePoint to propel projects.  Improve efficiency and boost the likelihood of success as you learn to build a customized Project Management Information System (PMIS), develop SharePoint project sites, build document libraries and management protocols.  You will integrate Microsoft Office software, build SharePoint Workflows, archive completed projects, and much more during SharePoint project management training.  Add these critical SharePoint tools to your project management expertise and experience the drastic difference that comes with truly effective project management.

Attendees to TN-323: SharePoint 2010/2013 for Project Management will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 3 days

Course Objectives:

  • SharePoint as a Project Management Information System (PMIS)
  • Creating a PMIS
  • Enabling Team Collaboration with SharePoint
  • Tracking Projects with SharePoint
  • Working with Business Intelligence
  • Establishing Processes and Standards with SharePoint
  • Managing Meeting with Meeting Workspaces
  • Working with Microsoft Access
  • Creating a PMO View
  • Concluding a Project

Prerequisites:

Comments

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User: joseibarra

Instructor comments: Very patient, communicated expertly. Made the class easy to understand and how it applies in the real world.

Facilities comments: Excellent.



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Course Overview:

TN-813: Certified in Governance, Risk, and Compliance (CGRC) course is for the (ISC)²® Certified in Governance, Risk, and Compliance (CGRC) credential previously known as Certified Authorization Professional (CAP). This course walks the student through the Risk Management Framework following practices the NIST pubs. CGRC is an objective measure of the knowledge, skills and abilities required for personnel involved in the process of certifying and accrediting security of information systems. Specifically, this credential applies to those responsible for formalizing processes used to assess risk and establish security requirements. Their decisions will ensure that information systems possess security commensurate with the level of exposure to potential risk, as well as damage to assets or individuals.The CGRC credential is appropriate for civilian, state and local governments in the U.S., as well as commercial markets. CGRC certification applies to job functions such as authorization officials, system owners, information owners, information system security officers, and certifiers.  CGRC is crucial to the Management staff.

This course is the “why” of the entire security field. It provides a logical way of allocating resources where there is greatest risk and why we make the decisions we make in the field of security. It is TechNow’s view that of all the security courses we have seen, this course genuinely puts the “big picture” of security in front of the students. Students actually come to an understanding of truly what is critical to security of an enterprise versus a bunch of nuts and bolts of security.

TechNow’s CGRC course covers all of the (ISC)²® CGRC 7 Knowledge domains:

  • Security and Privacy Governance, Risk Management, and Compliance Program
  • Scope of the System
  • Selection and Approval of Framework, Security, and Privacy Controls
  • Implementation of Security and Privacy Controls
  • Assessment/ Audit of Security and Privacy Controls
  • System Compliance
  • Compliance Maintenance

RMF Related Steps

  • Prepare – Process Initiation
  • Categorize Information Systems
  • Establish the Security Control Baseline
  • Apply Security Controls
  • Assess Security Controls
  • Authorize Information System
  • Monitor Security Controls

TechNow’s CGRC Instructors have extensive knowledge and experience in the field, and have been working with organizations to build assessor teams for over 20 years.

Attendees to TN-813: Certified in Governance, Risk, and Compliance (CGRC) will receive TechNow authorized training materials, including access to the documentation of the CGRC Exam domains, and expert instruction.

Dates/Locations:

Date/Time Event
02/17/2026 - 02/20/2026
08:00 -16:00
TN-813: Certified in Governance, Risk and Compliance (CGRC)
TechNow, Inc, San Antonio TX
05/26/2026 - 05/29/2026
08:00 -16:00
TN-813: Certified in Governance, Risk and Compliance (CGRC)</a>
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00
TN-813: Certified in Governance, Risk and Compliance (CGRC)
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Initiate the Preparation Phase
  • Perform Execution Phase
  • Perform Maintenance Phase
  • Understand the Purpose of Security Authorization

Prerequisites:

  • IT Security
  • Information Assurance
  • Information Risk Management certification and systems administration
  • 1-2 years of general experience technical experience
  • 2 years of general systems experience
  • 1-2 years of Database/Systems Development/Network Experience
  • Information Security Policy Experience

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Course Overview:

TN-225: Network+ Skills Class is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. 

Attendees to the TN-225: Network+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration 5 days

Course Objectives:

  • Introduction Defining Networking
  • Building a Network with OSI
  • Hardware Concepts
  • Ethernet Basics
  • Modern Ethernet
  • Non-Ethernet Networks
  • Installing a Physical Network
  • Wireless Networking
  • Protocols
  • TCP/IP
  • Network Operating Systems
  • Sharing Resources
  • Going Large with TCP/IP
  • TCP/IP & the Internet
  • Remote Connectivity
  • Protecting Your Network
  • Interconnecting Network Operating Systems
  • The Perfect Server
  • Zen & the Art of Network Support

Prerequisites:

Comments

Latest comments from students


User: dsm

Instructor comments: great presentation

Facilities comments: too cold


User: fillyok

Instructor comments: He has an excellent way of explaining things on the level that anyone can understand easily. I wasn't looking forward to this class at all but I'm really glad I attended now. I have a much clearer understanding of networking fundamentals that I never would've received via CBTs. I'd heard really good things about Tim Burkard's teaching skills and now I know they're true. I wouldn't mind taking other classes that he teaches,

Facilities comments: The facilities are really nice and there weren't any problems as far as I could tell. The hotel staff is very nice.


 

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Course Overview:

TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.

Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduction to SharePoint 2010/2013 Development Platform
  • Using SharePoint 2010/2013 Developer Tools
  • Developing SharePoint 2010/2013 Web Parts
  • Working with SharePoint Objects on the Server
  • Creating Event Receivers and Application Settings
  • Developing Solutions by Using Business Connectivity Services
  • Developing SharePoint 2010/2013 Workflows
  • Working with Client-based APIs for SharePoint 2010/2013
  • Developing Interactive User Interfaces
  • Developing Silverlight Applications for SharePoint
  • Developing Sandboxed Solutions
  • Working with SharePoint Server Profiles and Taxonomy APIs
  • Developing Content Management Solutions

    Prerequisites:

    • An understanding of the problem-solving techniques that apply to software development
    • Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
    • Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
    • Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
      • Lists
      • Documents and Libraries
      • Personalizing an SP Page/Site
      • Using MySites
      • Using SharePoint Designer

    Comments

    Latest comments from students


    User: kelleyd10

    Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions. Clay's teaching style is greatly appreciated.

    Facilities comments: Were good


    User: dennij

    Instructor comments: Very professional and knowledgeable. Available before and after class.

    Facilities comments: Location was nice but too far from Lackland.


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