Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
04/22/2025 - 04/25/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

This is an advanced course that assumes the attendee is a qualified security professional with experience using security tools and understands the concepts behind penetration testing. Courses that build up the expertise that enables a student to succeed in this course is Security+, CEH, CISSP, and any of the GIAC certifications. This course is completely hands-on and utilizes the BackTrack tool suite from backtrack-linux.org. The course covers, in detail, various attacks and tools that are contained in the BackTrack tool suite.

Attendees to TN-335: Advanced Penetration Testing Using Open Source Tools will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Information Security and Open Source Software
  • Operating System Tools
  • Firewalls
  • Scanners
  • Vulnerability Scanners
  • Network Sniffers
  • Intrusion Detection Systems
  • Analysis and Management Tools
  • Encryption Tools
  • Wireless Tools
  • Forensic Tools
  • More on Open Source Software

Prerequisites:

  • Experience in IT Security
  • Solid basic knowledge of networks and TCP/IP
  • Experience in command line under Linux and Windows is required

 

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Course Overview:

TN-225: Network+ Skills Class is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. 

Attendees to the TN-225: Network+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration 5 days

Course Objectives:

  • Introduction Defining Networking
  • Building a Network with OSI
  • Hardware Concepts
  • Ethernet Basics
  • Modern Ethernet
  • Non-Ethernet Networks
  • Installing a Physical Network
  • Wireless Networking
  • Protocols
  • TCP/IP
  • Network Operating Systems
  • Sharing Resources
  • Going Large with TCP/IP
  • TCP/IP & the Internet
  • Remote Connectivity
  • Protecting Your Network
  • Interconnecting Network Operating Systems
  • The Perfect Server
  • Zen & the Art of Network Support

Prerequisites:

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User: dsm

Instructor comments: great presentation

Facilities comments: too cold


User: fillyok

Instructor comments: He has an excellent way of explaining things on the level that anyone can understand easily. I wasn't looking forward to this class at all but I'm really glad I attended now. I have a much clearer understanding of networking fundamentals that I never would've received via CBTs. I'd heard really good things about Tim Burkard's teaching skills and now I know they're true. I wouldn't mind taking other classes that he teaches,

Facilities comments: The facilities are really nice and there weren't any problems as far as I could tell. The hotel staff is very nice.


 

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Course Overview:

This course is instructed with an instructor in the classroom with provided lab equipment and Cyber Range.

Students enrolled in the Certified Network Defender course, will gain a detailed understanding and hands on ability to function in real life situations involving network defense. They will gain the technical depth required to actively design a secure network in your organization. This program will be akin to learning math instead of just using a calculator.

This course gives you the fundamental understanding of the true construct of data transfer, network technologies, software technologies so that you understand how networks operate, understand what software is automating and how to analyze the subject material.

You will learn how to protect, detect and respond to, and predict threats on the network.  This builds upon the typical knowledge and skills of Network Administrators in network components, traffic, performance and utilization, network topology, system locations, and security policies.

You will learn network defense fundamentals, the application of network security controls, protocols, perimeter appliances, secure IDS, VPN and firewall configuration. You will then learn the intricacies of network traffic signature, analysis and vulnerability scanning which will help you when you design greater network security policies and successful incident response plans. These skills will help you foster resiliency and continuity of operations during attacks.

This course supports a certification that is DoD approved 8570 Baseline Certificate and meets DoD 8140/8570 training requirements.

 

What’s Included:

  • EC-Council official E-Courseware
  • EC-Council iLabs access included for 6 months
  • EC-Council official Certificate of Attendance
  • CND Exam Voucher with 1 FREE RETAKE VOUCHER

 

Security Course Flow
Document Flow Chart iconsm

Dates/Locations:

Date/Time Event
04/07/2025 - 04/11/2025
08:00 -16:00
TN-545: Certified Network Defender
TechNow, Inc, San Antonio TX
06/23/2025 - 06/27/2025
08:00 -16:00
TN-545: Certified Network Defender
TechNow, Inc, San Antonio TX
09/15/2025 - 09/19/2025
08:00 -16:00
TN-545: Certified Network Defender
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Content:

  • Module 01. Network and Defense Strategies
  • Module 02. Administrative Network Security
  • Module 03. Technical Network Security
  • Module 04. Network Perimeter Security
  • Module 05. Endpoint Security-Windows Systems
  • Module 06. Endpoint Security- Linux Systems
  • Module 07. Endpoint Security- Mobile Devices
  • Module 08. Endpoint Security- IoT Devices
  • Module 09. Administrative Application Security
  • Module 10. Data Security
  • Module 11. Enterprise Virtual Network Security
  • Module 12. Enterprise Cloud Network Security
  • Module 13. Enterprise Wireless Network Security
  • Module 14. Network Traffic Monitoring and Analysis
  • Module 15. Network Logs Monitoring and Analysis
  • Module 16. Incident Response and Forensic Investigation
  • Module 17. Business Continuity and Disaster Recovery
  • Module 18. Risk Anticipation with Risk Management
  • Module 19. Threat Assessment with Attack Surface Analysis
  • Module 20. Threat Prediction with Cyber Threat Intelligence

 

Prerequisites:

  • Basic network and host operations knowledge
  • Experience commensurate with one to five years of network, host, or application administration
  • TN-325:Security+   or equivalent

 

Courses to follow:

 

Target Audience:

Network Administrators, Network Security Administrators, Network Security Engineer, Network Defense Technicians, Network Analyst, Security Analyst, Security Operator, and anyone involved in network operations

 

About us:

TechNow has taught security courses for almost 30 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales in security training, consulting, and compliance.

Tech Now, Inc. is an accredited Training Center with Ec-Council.

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Course Overview:  PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course.  Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.  Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network.  Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.

TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.  The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.

 

Dates/Locations: No Events

Duration: 2 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.

Day 1

  • Module 0 – Introduction & Overview
  • Mod 1: Overview
    • Panorama Solution
    • Deployment Design
  • Mod 2: Initial Configuration
    • Interface Configuration
    • Setup Configurations
    • Device Deployment
    • Configuration Management
  • Mod 3: Templates
    • Templates Overview
    • Common Organization
    • Strategies
    • Configuring Templates
  • Mod 4: Device Groups
    • Device Groups
    • Objects
    • Policies
    • Device Group Commit

 

Day 2

  • Mod 5: Administration
    • Admin Roles and Access
    • Control
    • Commit Procedure
  • Mod 6: Logging and
    • Reporting
    • Logging
    • Application Command
    • Center
    • App-Scope
    • Correlation Objects
    • Reports
  • Mod 7: Log Collectors
    • Plan a Log Collection
    • Deployment
    • Distributed Data Collection
    • Log Deployment
    • Configure Dedicated Log
    • Collector
    • Managed Collector Groups
  • Mod 8: Business Continuity
    • Panorama High Availability
    • Collector Group
    • Redundancy
    • Export Configuration
    • Disk Installation

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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