Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
04/22/2025 - 04/25/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
08/04/2025 - 08/08/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

A skills focus enables the student to better absorb the subject matter and perform successfully on the exam.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of the attacks and the effectiveness.  Students then gain network experience and use sniffing to help exemplify the benefit of learning wired and wireless security configurations. The course concludes with exercising real attack strategies to demonstrate the techniques acquired throughout the course.

Attendees to TN-939:  Hacker Techniques, Exploits, and Incident Handling will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 9 days

Course Objectives:

  • Backdoors & Trojan Horses
  • Buffer Overflows
  • Covering Tracks: Networks
  • Covering Tracks: Systems
  • Denial of Service Attacks
  • Exploiting Systems Using Netcat
  • Format String Attacks
  • Incident Handling Overview and Preparation
  • Incident Handling Phase 2: Identification
  • Incident Handling Phase 3: Containment
  • Incident Handling: Recovering and Improving Capabilities
  • IP Address Spoofing
  • Network Sniffing
  • Password Attacks
  • Reconnaissance
  • Rootkits
  • Scanning: Host Discovery
  • Scanning: Network and Application Vulnerability scanning and tools
  • Scanning: Network Devices (Firewall rules determination, fragmentation, and IDS/IPS evasion)
  • Scanning: Service Discovery
  • Session Hijacking, Tools and Defenses
  • Types of Incidents
  • Virtual Machine Attacks
  • Web Application Attacks
  • Worms, Bots & Bot-Nets

Prerequisites:

  • GSEC or equivalent experience
  • UNIX, Windows, Networking, and Security Experience
  • This is a hands-on skill course requiring comfort with command line interaction and network communications

Comments

Latest comments from students


User: m_jurrens

Instructor comments: Both instructors Mr. Askey and Mr. Hackney, were very good. the open learning environment was extremely productive and I felt we all learned far more that we ever would out of a structured rote memorization course.


User: natebonds

Instructor comments: Both Mr. Askey and Hackney were extremely knowledgeable. They were also extremely interested in helping each student learn. I was particularly impressed with the way they tailored the course to optimize our time since we weren't testing. I feel like I know much much more than I did when the class started.

Facilities comments: The facilities were fine. I would have preferred it be closer to Lackland.


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Course Overview:

TN-225: Network+ Skills Class is a five-day course that teaches students the fundamentals of networking. Through hands-on training, students learn the vendor-independent networking skills & concepts that affect all aspects of networking, such as installing & configuring the TCP/IP client. 

Attendees to the TN-225: Network+ Skills Class will receive TechNow approved course materials and expert instruction.

Please Note:  This course is designed with a focus on skills and is not a preparation course for certification.

Dates/Locations:

No Events

Duration 5 days

Course Objectives:

  • Introduction Defining Networking
  • Building a Network with OSI
  • Hardware Concepts
  • Ethernet Basics
  • Modern Ethernet
  • Non-Ethernet Networks
  • Installing a Physical Network
  • Wireless Networking
  • Protocols
  • TCP/IP
  • Network Operating Systems
  • Sharing Resources
  • Going Large with TCP/IP
  • TCP/IP & the Internet
  • Remote Connectivity
  • Protecting Your Network
  • Interconnecting Network Operating Systems
  • The Perfect Server
  • Zen & the Art of Network Support

Prerequisites:

Comments

Latest comments from students


User: dsm

Instructor comments: great presentation

Facilities comments: too cold


User: fillyok

Instructor comments: He has an excellent way of explaining things on the level that anyone can understand easily. I wasn't looking forward to this class at all but I'm really glad I attended now. I have a much clearer understanding of networking fundamentals that I never would've received via CBTs. I'd heard really good things about Tim Burkard's teaching skills and now I know they're true. I wouldn't mind taking other classes that he teaches,

Facilities comments: The facilities are really nice and there weren't any problems as far as I could tell. The hotel staff is very nice.


 

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Course Overview:

This course is instructed with an instructor in the classroom with provided lab equipment and Cyber Range.

Students enrolled in the Certified Network Defender course, will gain a detailed understanding and hands on ability to function in real life situations involving network defense. They will gain the technical depth required to actively design a secure network in your organization. This program will be akin to learning math instead of just using a calculator.

This course gives you the fundamental understanding of the true construct of data transfer, network technologies, software technologies so that you understand how networks operate, understand what software is automating and how to analyze the subject material.

You will learn how to protect, detect and respond to, and predict threats on the network.  This builds upon the typical knowledge and skills of Network Administrators in network components, traffic, performance and utilization, network topology, system locations, and security policies.

You will learn network defense fundamentals, the application of network security controls, protocols, perimeter appliances, secure IDS, VPN and firewall configuration. You will then learn the intricacies of network traffic signature, analysis and vulnerability scanning which will help you when you design greater network security policies and successful incident response plans. These skills will help you foster resiliency and continuity of operations during attacks.

This course supports a certification that is DoD approved 8570 Baseline Certificate and meets DoD 8140/8570 training requirements.

 

What’s Included:

  • EC-Council official E-Courseware
  • EC-Council iLabs access included for 6 months
  • EC-Council official Certificate of Attendance
  • CND Exam Voucher with 1 FREE RETAKE VOUCHER

 

Security Course Flow
Document Flow Chart iconsm

Dates/Locations:

Date/Time Event
04/07/2025 - 04/11/2025
08:00 -16:00
TN-545: Certified Network Defender
TechNow, Inc, San Antonio TX
06/23/2025 - 06/27/2025
08:00 -16:00
TN-545: Certified Network Defender
TechNow, Inc, San Antonio TX
09/15/2025 - 09/19/2025
08:00 -16:00
TN-545: Certified Network Defender
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Content:

  • Module 01. Network and Defense Strategies
  • Module 02. Administrative Network Security
  • Module 03. Technical Network Security
  • Module 04. Network Perimeter Security
  • Module 05. Endpoint Security-Windows Systems
  • Module 06. Endpoint Security- Linux Systems
  • Module 07. Endpoint Security- Mobile Devices
  • Module 08. Endpoint Security- IoT Devices
  • Module 09. Administrative Application Security
  • Module 10. Data Security
  • Module 11. Enterprise Virtual Network Security
  • Module 12. Enterprise Cloud Network Security
  • Module 13. Enterprise Wireless Network Security
  • Module 14. Network Traffic Monitoring and Analysis
  • Module 15. Network Logs Monitoring and Analysis
  • Module 16. Incident Response and Forensic Investigation
  • Module 17. Business Continuity and Disaster Recovery
  • Module 18. Risk Anticipation with Risk Management
  • Module 19. Threat Assessment with Attack Surface Analysis
  • Module 20. Threat Prediction with Cyber Threat Intelligence

 

Prerequisites:

  • Basic network and host operations knowledge
  • Experience commensurate with one to five years of network, host, or application administration
  • TN-325:Security+   or equivalent

 

Courses to follow:

 

Target Audience:

Network Administrators, Network Security Administrators, Network Security Engineer, Network Defense Technicians, Network Analyst, Security Analyst, Security Operator, and anyone involved in network operations

 

About us:

TechNow has taught security courses for almost 30 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with internationals sales in security training, consulting, and compliance.

Tech Now, Inc. is an accredited Training Center with Ec-Council.

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Course Overview:

The RHCSA Rapid Track Course  is designed for experienced Linux® system administrators who want to expand their technical skill sets and become accredited with the Red Hat® Certified System Administration (RHCSA) certification. To successfully navigate this course, students should have experience with the Linux command line—including the necessary skills to execute common commands, such as cp, grep, sort, mkdir, tar, mkfs, ssh, and dnf—and be familiar with accessing man pages for help. At the completion of the course, students will be adequately prepared to take the RHCSA exam (EX200) .

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Introduce Linux and the Red Hat Enterprise Linux ecosystem.
  • Run commands and view shell environments.
  • Manage, organize, and secure files.
  • Manage users, groups and user security policies.
  • Control and monitor systemd services.
  • Configure remote access using the web console and SSH.
  • Configure network interfaces and settings.
  • Manage software using DNF
  • Access security files, file systems, and networks
  • Execute shell scripting and automation techniques
  • Manage storage devices, logical volumes, and file systems
  • Manage security and system access
  • Control the boot process and system services
  • Running containers

Prerequisites:

Experience in the field system administration.

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