TN-5320: Microsoft Modern Desktop Administrator

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security

Prerequisites:

- - Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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PP-244:CIPM + CIPP/E 4 Day GDPR Ready

PP-244: CIPM + CIPP/E 4 Day GDPR Ready

Course Overview:

A combined course of CIPM + CIPP/E. Achieving a CIPM credential shows that you have a comprehensive knowledge of how data protection programs should work across an organization. Combine with a CIPP/E credential and prove that you not only can manage a data protection program, but you understand the regulations that govern them.

With a CIPM and CIPP/E combined you’ll be uniquely equipped to fulfill the DPO requirements of the GDPR. The CIPP/E relates to the knowledge a DPO must have concerning the European legal framework of the legislation, and the CIPM provides theoretical aspects necessary to lead an organization’s data protection policy.

The General Data Protection Regulation (GDPR) takes effect in 2018. Among its mandates is the requirement to appoint a knowledgeable Data Protection Officer (DPO) tasked with monitoring compliance, managing internal data protection activities, training data processing staff, conducting internal audits and more. There’s a lot to know, there’s a lot at stake and there’s a lot of opportunity for data protection professionals with the right training and education.

What’s Included:

Authorized courseware
2 Exam vouchers
IAPP membership

**GDPR Regulation Mandated May 25, 2018**

Course Objectives:

See individual courses for details: PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance

See individual courses for details: PP-222 CIPM Certified Information Privacy Manager and GDPR Compliance

Attendees to PP-244: CIPM + CIPP/E 4 Day GDPR Ready will receive TechNow approved course materials and expert instruction, and certification test vouchers and certificate of course completion.

TechNow is a International Association of Privacy Professionals (IAPP) Partner, and utilizes official curriculum from International Association of Privacy Professionals (IAPP).

TechNow has taught security courses for over 20 years, before most certifications existed and has successfully moved students through certification programs associated with IAPP, SANS, EC-Council and ISC2. Our instructor maintains over a dozen security certifications and has been the director of a company with international sales and compliance.

Dates/Locations:

No Events

Duration: 4 Days

Course Content:

See individual courses for details: PP-212: CIPP/E Certified Information Privacy Professional Europe and GDPR Compliance
See individual courses for details: PP-222 CIPM Certified Information Privacy Manager and GDPR Compliance

Prerequisites: None

Target Audience:

Data Protection Officers, Data Protection Managers, Auditors, Data Protection Lawyers, Records Managers, Information Officers, Legal Compliance Officers, Human Resource Officers, Security Manager, Information Manager, Anyone who uses processes and maintains personal data

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PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201)

Course Overview: PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Class is a three-day course that teaches students to configure and manage the entire line of Palo Alto Networks next-generation firewalls. This course prepares the student for the Palo Alto Networks Accredited Configuration Engineer (ACE) and progress to the Palo Alto Networks Certified Network Security Engineer (PCNSE). Through hands-on training, students learn high end skills of how to integrate Palo Alto next-generation firewalls into their network infrastructure. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

This course sets up the foundation for the two day course PA-212: Palo Alto Networks Firewall Configure Extended Features. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-213: Palo Alto Networks Firewall Install, Configure, and Manage (EDU-201) Training Course will receive TechNow approved course materials and expert instruction.

TechNow PA-212: Palo Alto Networks Firewall Configure Extended Features (EDU-205) immediately follows this course in the schedule so that you can take both courses in the same week. We also offer a discount for attending both classes in the same week!!

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1 – Platforms and Architecture
- Single-Pass Architecture
- Flow Logic
Module 2 – Initial Configuration
- Initial Access to the System
- Configuration Management
- Licensing and Software Updates
- Account Administration
Mod 3: Basic Interface Configuration
- Security Zones
  Layer 2, Layer 3, Virtual Wire, and Tap
- Subinterfaces
- DHCP
- Virtual Routers
Mod 4: Security and NAT Policies
- Security Policy Configuration
- Policy Administration
- NAT (source and destination)

Day 2

Mod 5: Basic App-ID™
- App-ID Overview
- Application Groups and Filters
Mod 6: Basic Content-ID™
- Antivirus
- Anti-spyware
- Vulnerability
- URL Filtering
Mod 7: File Blocking and WildFire™
- File Blocking
- WildFire
Mod 8: Decryption
- Certificate Management
- Outbound SSL Decryption
- Inbound SSL Decryption

Day 3

Mod 9: Basic User-ID™
- Enumerating Users
- Mapping Users to IP Addresses
- User-ID Agent
Mod 10: Site-to-Site VPNs
- IPSec Tunnels
Mod 11: Management and Reporting
- Dashboard
- Basic Logging
- Basic Reports
- Panorama
Mod 12: Active/Passive High
- Availability
- Configuring Active/Passive HA

Prerequisites:

Security+, Network+, CCNA and networking experience is recommended.

This course is in no way associated with Palo Alto Networks, Inc.

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CT-210: Project+

Course Overview:

This course is a project management certification that provides validation of fundamental project management skills. This course will confirm a project manager’s knowledge of the project life cycle, from initiation and planning, through execution, acceptance, support and closure. Students will gain the knowledge and skills necessary to complete projects on time and within budget, and learn common project management terminology used throughout the industry.

Attendees to CT-210: Project+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
10/27/2025 - 10/30/2025 08:00 -16:00	CT-210: Project+ TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

Project Initiation
Project planning, estimating and scheduling.
Creating project plans
Managing people
Managing cost and evaluating project performance
Project closure

Prerequisites:

Basic understanding of project management

Comments

Latest comments from students

User: ChiefsLeo94

Instructor comments: Mr. Moore was very knowledgeable in the subject area and kept us on target and interested in subject area by inputting relevant stories from his project management experience.

Facilities comments: Room was adequate for the training environment just big enough for the class size and still not feel like a broom closet.

User: trosale8

Instructor comments: very knowledgeable and very supportive and empathetic. Taught us not only the content but the test-taking techniques. Instructor talks during lab/practice tests which is harder to concentrate.