PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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TN-813: Certified in Governance, Risk and Compliance (CGRC)

Course Overview:

TN-813: Certified in Governance, Risk, and Compliance (CGRC) course is for the (ISC)²® Certified in Governance, Risk, and Compliance (CGRC) credential previously known as Certified Authorization Professional (CAP). This course walks the student through the Risk Management Framework following practices the NIST pubs. CGRC is an objective measure of the knowledge, skills and abilities required for personnel involved in the process of certifying and accrediting security of information systems. Specifically, this credential applies to those responsible for formalizing processes used to assess risk and establish security requirements. Their decisions will ensure that information systems possess security commensurate with the level of exposure to potential risk, as well as damage to assets or individuals.The CGRC credential is appropriate for civilian, state and local governments in the U.S., as well as commercial markets. CGRC certification applies to job functions such as authorization officials, system owners, information owners, information system security officers, and certifiers. CGRC is crucial to the Management staff.

This course is the “why” of the entire security field. It provides a logical way of allocating resources where there is greatest risk and why we make the decisions we make in the field of security. It is TechNow’s view that of all the security courses we have seen, this course genuinely puts the “big picture” of security in front of the students. Students actually come to an understanding of truly what is critical to security of an enterprise versus a bunch of nuts and bolts of security.

TechNow’s CGRC course covers all of the (ISC)²® CGRC 7 Knowledge domains:

Security and Privacy Governance, Risk Management, and Compliance Program
Scope of the System
Selection and Approval of Framework, Security, and Privacy Controls
Implementation of Security and Privacy Controls
Assessment/ Audit of Security and Privacy Controls
System Compliance
Compliance Maintenance

RMF Related Steps

Prepare – Process Initiation
Categorize Information Systems
Establish the Security Control Baseline
Apply Security Controls
Assess Security Controls
Authorize Information System
Monitor Security Controls

TechNow’s CGRC Instructors have extensive knowledge and experience in the field, and have been working with organizations to build assessor teams for over 20 years.

Attendees to TN-813: Certified in Governance, Risk, and Compliance (CGRC) will receive TechNow authorized training materials, including access to the documentation of the CGRC Exam domains, and expert instruction.

Dates/Locations:

Date/Time	Event
09/08/2025 - 09/11/2025 08:00 -16:00	TN-813: Certified in Governance, Risk and Compliance (CGRC) TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Initiate the Preparation Phase
Perform Execution Phase
Perform Maintenance Phase
Understand the Purpose of Security Authorization

Prerequisites:

IT Security
Information Assurance
Information Risk Management certification and systems administration
1-2 years of general experience technical experience
2 years of general systems experience
1-2 years of Database/Systems Development/Network Experience
Information Security Policy Experience

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TN-5320: Microsoft Modern Desktop Administrator

Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

- Module 01. Installing Windows
- Module 02. Updating Windows
- Module 03. Post-Installation Configuration and Personalization
- Module 04. Configuring Peripherals and Drivers
- Module 05. Configuring Networks
- Module 06. Configuring Storage
- Module 07. Managing Apps in Windows 10
- Module 08. Configuring Authorization & Authentication
- Module 09. Configuring Data Access and Usage
- Module 10. Configuring Advanced Management Tools
- Module 11. Supporting the Windows 10 Environment
- Module 12. Troubleshooting the Windows OS
- Module 13. Troubleshooting Files & Applications
- Module 14. Troubleshooting Hardware and Drivers
- Module 15. Planning an Operating System Deployment Strategy
- Module 16. Implementing Windows 10
- Module 17. Managing Updates for Windows 10
- Module 18. Device Enrollment
- Module 19. Configuring Profiles
- Module 20. Application Management
- Module 21. Managing Authentication in Azure AD
- Module 22. Managing Devices and Device Policies
- Module 23. Managing Security

Prerequisites:

- - Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221)

Course Overview: PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Class is a two-day course. Students attending this course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server. Upon completion of this course, administrators will understand the Panorama server’s role in managing and securing their overall network. Network professionals will learn to use Panorama’s aggregated reporting to provide them with a holistic view of a network of Palo Alto Networks next-generation firewalls. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development.

TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents. The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-232: Palo Alto Networks Panorama Manage Multiple Firewalls (EDU-221) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks Panorama Management Server.

Day 1

Module 0 – Introduction & Overview
Mod 1: Overview
- Panorama Solution
- Deployment Design
Mod 2: Initial Configuration
- Interface Configuration
- Setup Configurations
- Device Deployment
- Configuration Management
Mod 3: Templates
- Templates Overview
- Common Organization
- Strategies
- Configuring Templates
Mod 4: Device Groups
- Device Groups
- Objects
- Policies
- Device Group Commit

Day 2

Mod 5: Administration
- Admin Roles and Access
- Control
- Commit Procedure
Mod 6: Logging and
- Reporting
- Logging
- Application Command
- Center
- App-Scope
- Correlation Objects
- Reports
Mod 7: Log Collectors
- Plan a Log Collection
- Deployment
- Distributed Data Collection
- Log Deployment
- Configure Dedicated Log
- Collector
- Managed Collector Groups
Mod 8: Business Continuity
- Panorama High Availability
- Collector Group
- Redundancy
- Export Configuration
- Disk Installation

Prerequisites:

Security+, Network+, CCNA and networking experience is recommended.

This course is in no way associated with Palo Alto Networks, Inc.

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VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack

Course Overview:

This FastTrack course combines combines two VMware courses (VMware Cloud Essentials and vCloud Architecting the VMware Cloud) into a single week course that adds extra exercises and labs to exemplify the techniques presented. The course begins with how to adopt, operate, and govern the cloud. The course enables participants to successfully complete the associated CompTIA Cloud Essentials™ Exam to become a Cloud Essentials™ Professional(CEP). This course also covers the subject matter specified by the VCP-Cloud certification.

This course is designed to guide students through the decision points and policy choices available for designing and implementing a VMware vCloud environment. Detailed labs and exercises for VMware vSphere™, VMware vCloud Director, VMware vCenter™ Chargeback, and the VMware® vShield Edge capability that is included with vCloud Director. A comprehensive VMware cloud design is demonstrated and discussed.

Attendees to VM-335: VMware Cloud Essentials and vCloud – Architecting the VMware Cloud FastTrack will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Course Duration: 5 days

Course Objectives:

Understand the common terms and definitions of cloud computing.
Understand the business benefits and business considerations of cloud computing.
Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
Understand the impact and changes of cloud computing on IT service management.
Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources
Design a network infrastructure optimized for vCloud.
Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security rolesnderstand the common terms and definitions of cloud computing.
Understand the business benefits and business considerations of cloud computing.
Understand cloud computing from a technical perspective and recognize the various techniques, methods, challenges, and types of clouds.
Understand the impact and changes of cloud computing on IT service management.
Explain typical steps that lead to the successful adoption of cloud computing and understand the implications for organizations.
Recognize the compliance, risk, and regulatory consequences of cloud computing and its financial and strategic impact on an organization.
Evaluate and design a multitenant environment to address both private cloud and public cloud customer needs.
Configure vCloud providers that can accommodate heterogeneous server, storage, and network resources.
Design a network infrastructure optimized for vCloud.
Integrate vCloud Director security with existing LDAP systems and design appropriate security hierarchies with security roles.
Design a vCenter Chargeback implementation.

Course Prerequisites:

VM-315 or equivalent experience.
Managing or administering at least one of UNIX, Windows, databases, networking, or security.

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