TechNow offers many courses that also have a related certification exam. As an Authorized Peason VUE testing center, we offer exams for many certifications. Pearson VUE offers exams for a wide array of certifications that includes the IT certs of Cisco, EC-Council, CompTIA, and SANS.
Course Overview:
This five-day instructor-led course provides IT professionals with the knowledge and skills required to Support and Troubleshoot Windows 11 PCs and devices in an on-premises Windows Server Active Directory domain environment.
Attendees to TN-5320: Supporting and Troubleshooting Windows 11 will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Describe the processes involved in planning and using a troubleshooting methodology for Windows 11
- Troubleshoot startup issues and operating system services on a Windows 11 PC
- Perform system recovery
- Resolve issues related to hardware devices and device drivers
- Administer Windows 11 devices
- Troubleshoot issues related to network connectivity
- Configure Windows 11 devices by using Group Policy
- Configure and troubleshoot user settings
- Configure and troubleshoot resource access
- Implement remote connectivity
- Deploy and troubleshoot applications
- Maintain Windows 11 devices
Prerequisites:
- Networking fundamentals, including Transmission Control Protocol /Internet Protocol (TCP/IP), User Datagram Protocol (UDP), and Domain Name System (DNS).
- Microsoft Active Directory Domain Services (AD DS) principles.
- Understanding of the Public Key Infrastructure (PKI) components.
- Windows Server fundamentals.
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Course Description:
Artificial Intelligence Essentials (AIE) is a foundational AI literacy certification that builds practical understanding of AI and responsible use
The Artificial Intelligence Essentials (AIE) Course is designed to prepare learners for the newly Artificial Intelligence Essentials (AIE) exam. This hands-on program introduces professionals to core AI concepts, practical tools, and safe real-world applications. It equips learners to understand AI systems, use AI responsibly, and boost productivity across roles and industries
Participants will gain knowledge in understanding how AI systems work, where they are used, how they influence decision-making, and how they should be applied responsibly in everyday, professional, and organizational contexts. The course covers what AI is and what it is not, how data and models drive AI behavior, and how modern AI systems differ from traditional software. Learners develop the ability to interact effectively with AI tools, evaluate AI outputs with informed judgment, and apply responsible practices aligned with privacy, security, and global regulatory expectations.
By the end of the course, learners will be prepared to use AI confidently, safely, and productively while recognizing limitations, ethical risks, and broader societal impacts. It serves as a universal entry point before any technical, managerial, security, or governance specialization in AI.
Course Outline:
01. Introduction to Artificial Intelligence
02. Everyday AI Tools and Use Cases
03. Building Blocks of AI
04. Prompt Crafting AI-Driven Interactions
05. AI Ethics and Responsible AI
Dates/Locations:
Course Overview:
This course provides students with the knowledge and skills to maintain a Microsoft SQL Server database. The course focuses on teaching individuals how to use SQL Server product features and tools related to maintaining a database.
Attendees to MS-6231: Maintaining a Microsoft SQL Server Database will receive TechNow approved course materials and expert instruction.
Dates/Locations:
Duration: 5 Days
Course Objectives:
- Installing and Configuring SQL Server
- Managing Databases and Files
- Disaster Recovery
- Managing Security
- Transferring Data
- Automating Administrative Tasks
- Implementation Replication
- Maintaining High Availability
- Monitoring SQL Server
- Troubleshooting and Performance Tuning
Prerequisites:
- None
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User: angelangeles
Instructor comments: Clay was knowledgeable instructor with enough experience to make subject matter relatable to real world usage.
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Course Overview:
Windows Forensic Analysis is a hands-on course that covers digital forensics of the Microsoft Windows operating system. The collection and analysis of data tracking user based activity that can be used for internal purposes or legal litigation. TechNow has the student analyze many data images for various Windows operating systems, as current as Windows 8.1, Windows 10 in an environment that uses many Cloud technologies such as Office365, Skydrive, Sharepoint, Exchange Online, and Windows Phone.
This is not death by power point. The course is aligned with digital forensic investigators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics of Windows Forensic Analysis.
Attendees to TN-909: Windows Forensic Analysis will receive TechNow approved course materials and expert instruction.
Date/Locations:
Duration: 5 days
Course Objectives:
- Windows Operating System Components
- Core Forensic Principles
- Live Response and Triage-Based Acquisition Techniques
- Windows Image Mounting and Examination
- Memory, Pagefile, Filesystems
- Data and Metadata
- Profiling systems and users
- Tracking USB and BYOD
- Log and Registry Analysis
- User Communications
- Email Forensics
- Browser Forensics
- Reporting and Presentation
Course Prerequisites:
- Windows and Security Experience
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