N-595: VoIP Security Analysis and Design

Course Overview:

As VoIP (Voice-over IP) is integrated into the operations of many missions, it is imperative to understand its security ramifications. In the N-595: VoIP Security Analysis and Design class the objectives are designed for those who are chartered with the responsibility of securing networks and application environments that incorporate VoIP. Topics include how VoIP works, its interactions with the network, its vulnerabilities and mitigations. Focus is on leading open source and proprietary technologies utilizing Asterisk and Cisco and the protocols SIP, H.323, RTP, MGCP, and Skinny. Other protocols such as Nortel's UNIStim will be addressed. As for Cisco, security pieces in the VoIP CallManager servers, Catalyst switches, IOS-based routers, and ASA firewalls, amounts to several different platforms, each with its own management interface and lockdown procedures. Various open source tools including those in BackTrack are used for VoIP attacks. A task list of actions for securing enterprise VoIP is carried out in hands-on labs, performed on Cisco phones, routers, switches, and ASA firewalls.

Attendees to N-595: VoIP Security Analysis and Design will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

VoIP Architecture
VoIP Signaling and media protocols
Common VoIP authentication mechanisms
Common VoIP encryption techniques
VoIP protocol analysis with Wireshark
Maintaining QoS while mitigating DoS
VoXML, XML, and application integration security
Converged network security design and implementation
Impact of NAT and firewalls
SIP, H.323, and MGCP vulnerabilities
VPN, IPsec and SRTP to secure VoIP services
Penetration testing with open source tools
Attacks for Eavesdropping, call redirection, and DoS
Design of hacked firmware virtualization layer
Concise lockdown steps for network hardware and VoIP

Prerequisites:

This is an advanced Information Security Course which requires basic Windows & UNIX competency
Certification or 2 years of experience in these operating systems is highly recommended
As well as an understanding of TCP/IP

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TN-395: Internet Protocol Version 6 (IPv6)

Course Overview:

In this course, students learn the IPv6 protocols & processes & describe how IPv6 is supported in the latest versions of Microsoft Windows operating system. Students will also learn how to describe transition technologies that allow you to deploy IPv6 in IPv4 intranets & across the IPv4 Internet.

Attendees to TN-395: Internet Protocol Version 6 (IPv6) will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

Learn how to create IPv6 networks with Cisco Systems products
Supplement your IPv6 course with a self-study guide based on the course materials
Understand practical applications of IPv6 through a solutions-oriented writing approach
Increase comprehension & retention through chapter tools like objectives, summaries, scenarios & review questions
Features & benefits of IPv6
IPv6 in the Windows Server2003 Family
IPv6 addressing & the IPv6 header
Internet Control Message Protocol for IPv6 (ICMPv6)
Neighbor & multicast listener discovery
Address auto configuration
IPv6 name resolution & routing
Coexistence & migration
IPv6 mobility

Prerequisites:

Students should have a working knowledge of a Windows OR Unix Operating system.
In addition, the student should also have basic end-user skills in TCP/IP.

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IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course

Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation. These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle. IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
08/04/2025 - 08/08/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX
12/08/2025 - 12/11/2025 08:00 -16:00	IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

Service Desk
Incident Management
Problem Management
Configuration Management
Financial Management for IT
IT Service Continuity Management
Service Level Management
Change Management
Release Management
Capacity Management
Availability Management

Prerequisites:

Students should have some experience with the specification, development, installation and/or management of information technology.

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VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives

Course Overview:

This course explores the VMware Infrastructure and related security, which consists of VMware ESX Server & VMware Virtual Center Server. We will look at both the design environments and operational processes of the VMware Infrastructure including security. This course provides IT architects with the insight needed to tackle tough issues in server virtualization such as virtual machine technologies, storage infrastructure, and designing clustered environments with security practices included. Extensive hands-on labs provide for a rich student experience.

Hypervisors and their supporting environment require attention to security due to the aggregated risk of hosting multiple virtual servers. This course explores the security of virtualized environments. Student configure ESXi by learning to manage the security and risk between ESXi, virtual servers and security integration of ESXi to the physical network infrastructure including appropriate segregation from other sensitive networks and management networks. How to configure virtual networks when some hosts are dual or multi homed, but internally segregate between the two or more connected networks with different security levels. Appropriate integration of zero-clients and thin clients. Configuration of defensive measures on hosts, servers, hypervisors within the virtual environment and practices for those guarding it externally. Integration of Active Directory and other AAA/CIA related services relative to a virtualized environment.

Students are also walked through DoD ESXi Security Technical Implementation Guide (STIG). Introduction to the impact of Intel Trusted Execution Technology integrated with ESXi to create a trusted platform for virtual machines. Additionally the instructor walks the students through NIST Special Publication 800-125A: Security Recommendations for Hypervisor Deployment on Servers, and NIST Special Publication 800-125B: Secure Virtual Network Configuration for Virtual Machine (VM) Protection.

Attendees to “VM-345: VMware Infrastructure Security: VMware Install, Configure, and Manage with Security Objectives” will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Course Objectives:

• Virtual Infrastructure Overview
• ESX and ESXi Server Installation
• Configuration of Networking, Scalability and Security
• Storage
• Install and Configure vCenter Server and Components
• Creation, Deployment, Management, and Migration of Virtual Machines
• Utilize vCenter Server for Resource Management
• Utilize vCenter Server for Virtual Machine Access Control and User Managment
• Use vCenter Server to increase scalability
• Monitoring Your Environment
• Data & Availability Protection Troubleshooting
• Use VMware vCenter Update Manager to apply ESXi patches
• Use vCenter Server to manage vMotion, HA, DRS and data protection.

RH-345: Red Hat JBoss Application Administration I

Course Overview:

Install, configure, and manage Red Hat JBoss Enterprise Application Platform

Red Hat JBoss® Application Administration I teaches you the best practices for installing and configuring Red Hat JBoss Enterprise Application Platform 6. Through hands-on labs, learn the essential, real-world tasks that a system administrator needs to know to effectively deploy and manage applications on JBoss Enterprise Application Platform.

Attendees to RH-345: Red Hat JBoss Application Administration I, will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Duration: 5 Days

Course Objectives:

Overview of JBoss Enterprise Application Platform
Configure JBoss Enterprise Application Platform in standalone mode
Configure JBoss Enterprise Application Platform in domain mode
Configure servers
Use the CLI tool
The datasource subsystem
The logging subsystem
The messaging subsystem
The security subsystem
JVM configuration
Migrating applications to JBoss Enterprise Application Platform 6
The web subsystem