PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311)

Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course. This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk. Real hardware per student for real experience and real skill development. TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives: Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

Module 0 – Introduction & Overview
Module 1: Troubleshooting
- Methodology
Module 2: Platform
- Comparisons When
- Troubleshooting
Module 3: Flow Logic
Module 4: Administration
- Troubleshooting

Day 2

Mod 5: Layer 3
- Troubleshooting
Mod 6: Policy
- Troubleshooting
Mod 7: User-ID™
- Troubleshooting

Day 3

Mod 8: VPN
- Troubleshooting
Mod 9: GlobalProtect™
- Troubleshooting
Mod 10: Performance
- Troubleshooting

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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MS-10231: Designing a Microsoft SharePoint 2010 and 2013 Infrastructure

Course Overview:

This course is intended for IT Professionals who use Microsoft SharePoint 2010 in a team-based, medium-sized to large environment. While they may have implemented a SharePoint deployment, they have limited experience in designing a SharePoint infrastructure. They likely work as a senior administrator who acts as a technical lead over a team of administrators. Members of this audience should have at least 6 months experience with SharePoint 2010 (including pre-released versions of the product).

Attendees to MS-10231: Designing a Microsoft SharePoint 2010/2013 Infrastructure will receive TechNow approved course materials and expert instruction.

Date/Location:

No Events

Duration: 5 days

Course Objectives:

Designing a Logical Architecture
Planning Service Application Architecture
Planning for Performance and Capacity
Designing a Physical Architecture
Designing a Security Plan
Planning Authentication
Planning Managed Metadata
Planning Social Computing
Designing Enterprise Search Strategy
Planning Enterprise Content Management
Developing a Plan for Governance
Designing a Maintenance and Monitoring Plan

Prerequisites:

At least 2 years experience administering, deploying, managing, monitoring, upgrading, migrating, and designing SharePoint servers
At least one year’s experience of mapping business requirements to logical and physical technical design
Working knowledge of network design, including network security

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MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010 & 2013

Course Overview:

TechNow’s Course provides existing .NET developers with practical information and labs that enables them to build solutions on the Microsoft SharePoint 2010/2013 platform.

Attendees to MS-10175: Developing & Customizing Applications for Microsoft SharePoint 2010/2013 will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

Introduction to SharePoint 2010/2013 Development Platform
Using SharePoint 2010/2013 Developer Tools
Developing SharePoint 2010/2013 Web Parts
Working with SharePoint Objects on the Server
Creating Event Receivers and Application Settings
Developing Solutions by Using Business Connectivity Services
Developing SharePoint 2010/2013 Workflows
Working with Client-based APIs for SharePoint 2010/2013
Developing Interactive User Interfaces
Developing Silverlight Applications for SharePoint
Developing Sandboxed Solutions
Working with SharePoint Server Profiles and Taxonomy APIs
Developing Content Management Solutions

Prerequisites:

An understanding of the problem-solving techniques that apply to software development
Approximately 12 months experience with ASP .NET 3.5 with Visual Studio 2008 (or later)
Approximately 1 month development experience with SharePoint 2007 or SharePoint 2010/2013 and VS2010/2013 (includes beta releases) creating code that interacts with the SharePoint Sever-side APIs
Experience performing end user tasks with SharePoint 2007 or SharePoint 2010/2013 and an understanding of the purpose and use of the following:
- Lists
- Documents and Libraries
- Personalizing an SP Page/Site
- Using MySites
- Using SharePoint Designer

Comments

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User: kelleyd10

Instructor comments: Clay was / is an outstanding instructor. He was very flexible in what the class needed. He was very accommodating and resourceful in answering the class questions. Clay's teaching style is greatly appreciated.

Facilities comments: Were good

User: dennij

Instructor comments: Very professional and knowledgeable. Available before and after class.

Facilities comments: Location was nice but too far from Lackland.

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CT-210: Project+

Course Overview:

This course is a project management certification that provides validation of fundamental project management skills. This course will confirm a project manager’s knowledge of the project life cycle, from initiation and planning, through execution, acceptance, support and closure. Students will gain the knowledge and skills necessary to complete projects on time and within budget, and learn common project management terminology used throughout the industry.

Attendees to CT-210: Project+ will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time	Event
10/27/2025 - 10/30/2025 08:00 -16:00	CT-210: Project+ TechNow, Inc, San Antonio TX

Duration: 4 Days

Course Objectives:

Project Initiation
Project planning, estimating and scheduling.
Creating project plans
Managing people
Managing cost and evaluating project performance
Project closure

Prerequisites:

Basic understanding of project management

Comments

Latest comments from students

User: ChiefsLeo94

Instructor comments: Mr. Moore was very knowledgeable in the subject area and kept us on target and interested in subject area by inputting relevant stories from his project management experience.

Facilities comments: Room was adequate for the training environment just big enough for the class size and still not feel like a broom closet.

User: trosale8

Instructor comments: very knowledgeable and very supportive and empathetic. Taught us not only the content but the test-taking techniques. Instructor talks during lab/practice tests which is harder to concentrate.

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N-325: Implementing Cisco IOS Network Security (IINS)

Course Overview:

Implementing Cisco IOS Network Security (IINS) is an instructor-led course. This five-day course focuses on the necessity of a comprehensive security policy and how it affects the posture of the network. TechNow students each get a Cisco Switch, Router, and an ASA. The in the classrom hardware hands-on component of this course is a priority. Using instructor-led discussions, extensive hands-on lab exercises, and supplemental materials, this course allows learners to understand common security concepts, and deploy basic security techniques utilizing a variety of popular security appliances within a “real-life” network infrastructure. TechNow is an Authorized VUE testing partner and this course concludes with the student taking the 210-260 IINS Cisco Certification Exam.

Duration: 5 days

Audience: Cisco Network Administrators. This course is an excellent precursor to Palo Alto Network Firewall Training

DoD 8140: Not Mandated

Course Prerequisites: CCNA

Course Objectives:

Describe common network security concepts
Secure routing and switching infrastructure
Deploy basic authentication, authorization and accounting services
Deploy basic firewalling services
Deploy basic site-to-site and remote access VPN services
Describe the use of more advanced security services such as intrusion protection, content security and identity management

Attendees to N-325: Implementing Cisco IOS Network Security will receive TechNow approved course materials and expert instruction.