Course Overview: PA-243: Palo Alto Networks Firewall Debug and Troubleshoot is a three-day course on how to troubleshoot the full line of Palo Alto Networks next-generation firewalls. Students will receive hands-on experience troubleshooting the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks PAN-OS® operating system. Upon completion of this class, students will have an in-depth knowledge of how to troubleshoot visibility and control over applications, users, and content. This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies. Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

Attendees to the PA-243: Palo Alto Networks Firewall Debug and Troubleshoot (EDU-311) Training Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 3 days

Course Objectives:   Students attending this foundational-level training course will gain an in-depth knowledge of how to configure and manage their Palo Alto Networks firewall, including hands-on experience in configuring the security, networking, threat prevention, logging, and reporting features of the Palo Alto Networks Operating System (PAN-OS).

Day 1

  • Module 0 – Introduction & Overview
  • Module 1: Troubleshooting
    • Methodology
  • Module 2: Platform
    • Comparisons When
    • Troubleshooting
  • Module 3: Flow Logic
  • Module 4: Administration
    • Troubleshooting

 

 

Day 2

  • Mod 5: Layer 3
    • Troubleshooting
  • Mod 6: Policy
    • Troubleshooting
  • Mod 7: User-ID™
    • Troubleshooting

Day 3

  • Mod 8: VPN
    • Troubleshooting
  • Mod 9: GlobalProtect™
    • Troubleshooting
  • Mod 10: Performance
    • Troubleshooting

 

Prerequisites:

This course is in no way associated with Palo Alto Networks, Inc.

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Welcome to TechNow! The Leader in Information Security Training & Computer Training.

The world of information security and computer training is ever changing.  The techniques and systems continue to evolve and we must stay current and diligent.  To do this, you can count on TechNow®…the leader in cybersecurity training and computer system training.

TechNow® has been training the leaders in the computer community for many years.  We provide training for students in a number of areas.  Our cybersecurity trainings include popular courses like D0D 8140, Security , CISM, CISSP, CEH,CCNA, and more.  With over 34 years of experience, we’re able to provide you with unmatched training and certification programs.

TechNow also provides a variety of other popular trainings for the computer professional including Cisco, EC-Council, CompTIA, Unix/Linux and more.

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    Course Overview:  PA-242: Palo Alto Networks Firewall Manage Cyberthreats (EDU-231) Training Class is a two-day course that teaches students strategies in defense against cyberthreats.  Successful completion of this course enables administrators to better understand the threat landscape.  This is not a virtualized theoretical course.  This is hands-on, real world instruction, directly relevant to the DoD and Commercial implementations of Palo Alto Networks next-generation firewalls.

    Each student is issued a physical Palo Alto firewall and a Cisco layer 3 switch at their desk.  Real hardware per student for real experience and real skill development.  TechNow provides a very comprehensive client infrastructure that includes Windows, Linux, and multiple packet sniffer agents.

    The instructor for this course has been a lead in Unix kernel development to implement firewall and intrusion detection technologies.  Additionally, the instructor has taught several security appliance products and carries several SANS, ISC2, ISACA, Cisco, Unix, and Windows certifications.

    Attendees to the PA-242: Palo Alto Networks Firewall Manaage Cyberthreats  (EDU-231) Training Course will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    No Events

    Duration: 2 days

    Course Objectives:   Students attending this training course will gain an understanding of cyberthreats and their characteristics.  Students will learn how to manage cyberthreats using security policies, profiles, and signatures to protect their network against emerging threats.

    Day 1

    • Mod 1: Threat Landscape
      • Advanced Persistent
      • Threats
      • Data Breaches and Tactics
      • Threat Management
      • Strategies
    • Mod 2: Integrated
      • Approach to Threat
      • Protection
      • Integrated Approach to
      • Protection
      • Next-Generation Firewall
      • Advanced Endpoint
      • Protection
    • Mod 3: Network Visibility
      • Zero Trust Model
      • SSL Decryption
      • Decryption Policy
    • Mod 4: Reducing the Attack
      • Surf
      • ection

     

    Day 2

    • Mod 5: Handling Known
      • Threats
      • WildFire Analysis
      • Security Profiles
    • Mod 6: Handling Unknown
      • Traffic and Zero-Day Exploits
      • WildFire
      • Researching Threat Events
      • Identifying Unknown
      • Applications
    • Mod 7: Investigating
      • Breaches
      • Identify IOCs Using
      • App-Scope
      • Log Correlation
      • Finding Infected Host
    • Mod 8: Using Custom
      • Signatures
      • Creating Custom App-IDs
      • Threat Signatures

    A

    Prerequisites:

    • Students must complete the PA-213: Install, Configure, and Manage course
    • Understanding of network concepts, including routing, switching, and IP addressing
    • In-depth knowledge of port-based security and security technologies such as IPS, proxy, and content filtering

    This course is in no way associated with Palo Alto Networks, Inc.

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    Course Overview:

    Linux System Administration II course is for experienced administrators ready for advanced administration topics. This course provides students with hands-on experience working with more complex and integrated administration concepts, and builds upon the Part 1 course. Students will be instructed in essential  local Red Hat system administration skills including: Logical Volumes, Raid Management, and System Logging, SELinux and Virtual Machines.  The Linux System Administration II course will get you started in understanding network administration topics, including monitoring, routing, Firewall with iptables, and servers such as NFS, SAMBA, DNS, SMTP, HTTP, DHCP, and Kickstart.

    Attendees to RH-295: Linux System Administration II will receive TechNow approved course materials and expert instruction.

    Dates/Locations:

    Date/Time Event
    03/09/2026 - 03/13/2026
    08:00 -16:00
    RH-295: Linux System Administration II
    TechNow, Inc, San Antonio TX
    06/08/2026 - 06/12/2026
    08:00 -16:00
    RH-295: Linux System Administration II
    TechNow, Inc, San Antonio TX
    09/21/2026 - 09/25/2026
    08:00 -16:00
    RH-295: Linux System Administration II
    TechNow, Inc, San Antonio TX

    Duration: 5 days

    Course Objectives:

    • Managing Logical Volumes and RAID
    • Network Routing, Filtering and Monitoring
    • Configuring File Sharing Across Platforms
    • Configuring Internet Services
    • Configuring Security
    • Configuring System Messaging
    • Using Name Services
    • Configuring Name Service Clients
    • Configuring Kickstart
    • Virtualization with KVM
    • Troubleshooting Boot Process

    Prerequisites:

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    Course Overview:

    The mark of excellence for a professional certification program is the value and recognition it bestows on the individual who achieves it.  The technical skills & practices the CISA promotes and evaluates are the building blocks of success in the field. Possessing the CISA designation demonstrates proficiency and is the basis for measurement in the profession.  With a growing demand for professionals possessing IS audit, control and security skills, CISA has become a preferred certification program by individuals and organizations around the world.  CISA certification signifies commitment to serving an organization and the IS audit, control and security industry with distinction.  This course will help the student prepare to obtain this credential.

    Attendees to TN-822: Certified Information Systmes Auditor (CISA) Seminar will receive TechNow approved course materials and expert instruction.

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    Dates/Locations:

    Date/Time Event
    04/13/2026 - 04/17/2026
    08:00 -16:00
    TN-822: Certified Information Systems Auditor (CISA) Seminar
    TechNow, Inc, San Antonio TX
    05/04/2026 - 05/08/2026
    08:00 -16:00
    TN-825: Certified Information Security Manager (CISM) Seminar
    TechNow, Inc, San Antonio TX
    07/27/2026 - 07/31/2026
    08:00 -16:00
    TN-822: Certified Information Systems Auditor (CISA) Seminar
    TechNow, Inc, San Antonio TX
    12/07/2026 - 12/11/2026
    08:00 -16:00
    TN-822: Certified Information Systems Auditor (CISA) Seminar
    TechNow, Inc, San Antonio TX

    Duration: 5 Days

    Course Objectives:

    • Information Systems Auditing Process (18%)
      • Providing industry-standard audit services to assist organizations in protecting and controlling information systems, Domain-1 affirms your credibility to offer conclusions on the state of an organization’s IS/IT security, risk and control solutions.
    • Governance & Management of IT (18%)
      • This domain confirms to stakeholders your abilities to identify critical issues and recommend enterprise-specific practices to support and safeguard the governance of information and related technologies.
    • Information Systems Acquisition, Development & Implementation  (12%)
      • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.
    • Information Systems Operation & Business Resilience (26%)
      • Domains 3 and 4 offer proof not only of your competency in IT controls, but also your understanding of how IT relates to business.s.
    • Protection of Information Assets  (26%)
      • Cybersecurity now touches virtually every information systems role, and understanding its principles, best practices and pitfalls is a major focus within Domain 5.

    Prerequisites:

    A minimum of five years of professional information systems auditing, control & security work experienced is required.  Experience must have been gained within the 10-year period preceding the application date for certification, or within five years from the date of initially passing the examination.

    Comments

    Latest comments from students


    User: fsarisen

    Instructor comments: Thank you Tim for all the great information! I am confident that I'll do well on the ICND exam.


    User: storoy30

    Instructor comments: The instructor, Tim Burkard, was very knowledgeable on the course material and skilled at explain more complex ideas.


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