Course Overview:

Learn how a Modern Desktop Administrators deploys, configures, secures, manage, and monitors devices and client applications in an enterprise environment. This is a hands-on, instructor led Bootcamp focusing on the real world responsibilities of a Modern Desktop Administrator and covering the information needed for the certification exams, which are administered while attending.

If you’ve passed Exam 70-698: Configuring Windows 10 (retired March 31, 2019) you only need to take MD-101 to earn this new certification.

This certification is one of the workload administrator certification required for the Microsoft 365 Certified: Enterprise Administrator Expert certification.

Dates/Locations:

No Events

Duration: 10 Days

Course Content:

    • Module 01. Installing Windows
    • Module 02. Updating Windows
    • Module 03. Post-Installation Configuration and Personalization
    • Module 04. Configuring Peripherals and Drivers
    • Module 05. Configuring Networks
    • Module 06. Configuring Storage
    • Module 07. Managing Apps in Windows 10
    • Module 08. Configuring Authorization & Authentication
    • Module 09. Configuring Data Access and Usage
    • Module 10. Configuring Advanced Management Tools
    • Module 11. Supporting the Windows 10 Environment
    • Module 12. Troubleshooting the Windows OS
    • Module 13. Troubleshooting Files & Applications
    • Module 14. Troubleshooting Hardware and Drivers
    • Module 15. Planning an Operating System Deployment Strategy
    • Module 16. Implementing Windows 10
    • Module 17. Managing Updates for Windows 10
    • Module 18. Device Enrollment
    • Module 19. Configuring Profiles
    • Module 20. Application Management
    • Module 21. Managing Authentication in Azure AD
    • Module 22. Managing Devices and Device Policies
    • Module 23. Managing Security

 

Prerequisites:

      • Microsoft 365 Certified Fundamentals (M-MS900)

Target Audience:

IT professionals who perform installation, configuration, general local management and maintenance of Windows 10 core services. Candidates may also be familiar with enterprise scenarios and cloud-integrated services.

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The Microsoft platform is arguably the largest component in any IT architecture, and rate of change in this arena makes training in the Microsoft platform a must.  TechNow can and does teach the entire gamut of Microsoft technologies, from Servers to application development. 

Here is a list of all of our Microsoft courses:

in   
 

Course Overview:

The focus of this course is managing Red Hat OpenStack Platform using the unified command-line interface, managing instances, and maintaining an enterprise deployment of OpenStack. This course also teaches the management and customization of an enterprise deployment of OpenStack (overcloud) and how to manage compute nodes with Red Hat OpenStack Platform director (undercloud).

Attendees to CL-345: Red Hat OpenStack Administration II will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 5 Days

Prerequisites:

This course is intended for Linux system administrators, cloud administrators, cloud operators, and infrastructure architects interested in, or responsible for, maintaining a private or hybrid cloud.

Prerequisites for this course is Red Hat Certified System Administrator (RHCSA), or demonstrate equivalent experience.

Attend Red Hat OpenStack Administration I: Core Operations for Cloud Operators (CL115), or demonstrate equivalent experience

Course Outline:

  • Navigate the Red Hat OpenStack Platform architecture
  • Describe the OpenStack control plane
  • Integrate Identity Management
  • Perform image operations
  • Manage storage
  • Manage OpenStack networking
  • Manage compute resources
  • Automate could applications
  • Troubleshoot OpenStack operations
  • Comprehensive review

 

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Course Overview: 

 

This course identifies how business analysts can elicit Agile requirements by writing user stories from use cases and personas of customer profiles.  This leads to the processes of confirming the validity and usability for quality of the product development.  An Agile Business Analyst has become a new recognized role within the other Agile Framework roles.

Attendees to PM-242:Defining Agile Requirements with User Stories will receive TechNow approved course materials and expert instruction.

Dates/Locations:

No Events

Duration: 2 Days

Course Objectives: At the conclusion of this course, students will be able to:

  • Understand the Scrum Flow, the core components of the Scrum framework
  • Understand the scope of the Product Owner role in detail
  • Understand the scope of the Agile Business Analysis role in coordination with the Product Owner, Scrum Master and Development Team
  • Understand the scope of the Scrum Master role at a high level
  • Understand the scope of the Scrum Development Team roles
  • Document the interactions between the user of a system and the system itself
  • Dive into understanding the Agile principles for requirements using user stories in a card, conversation, and confirmation format

 

Target Student:

  • Designed specifically for Agile project team members, product owners, project leaders and business analysts or anyone wanting to understand the Agile Framework.

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Course Overview:

With tight pressure to cut costs & yet implement technology quickly, IT project managers are under severe pressure to complete projects on time, on budget, & at the promised quality.  Yet industry figures consistently show that 90 percent of major IT project initiatives fail to be complete both on time and on budget.  This course delves into the unique challenges of managing IT projects, and offers a roadmap to success.

PM-223 offers new Project Managers the best start into the Project Management field.  This course is intended to offer the new Project Manager a practical introduction to Project Management.  If you are new to Project Management and are looking for a first step on your way to the Project Manager Professional certification, then this is the course for you.

Attendees to PM-223: Introduction to Project Management will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
01/20/2026 - 01/22/2026
08:00 -16:00
PM-223: Introduction to Project Management
TechNow, Inc, San Antonio TX
04/06/2026 - 04/08/2026
08:00 -16:00
PM-223: Introduction to Project Management
TechNow, Inc, San Antonio TX
07/01/2026
08:00 -16:00
PM-223: Introduction to Project Management
TechNow, Inc, San Antonio TX
09/08/2026 - 09/10/2026
08:00 -16:00
PM-223: Introduction to Project Management
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • The 5 Process Groups
  • Building a WBS
  • Estimating work
  • Budgets
  • Practical Leadership
  • Ending a Project

Prerequisites:

  • None

Comments

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User: marcus.resendez

Instructor comments: Extremely well versed with pertinent course information. Outstanding instructor!

Facilities comments: Nice


User: mendezm

Instructor comments: Instructor was extremely knowledgeable on the subject.


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