Course Overview:

ITIL Version 4 is divided into 5 areas: Continual Service Improvement; Service Strategy; Service Design; Service Transition; and Service Operation.  These 5 areas support the overall focus of ITIL’s service management through the Service Life cycle.  IT-113: IT Infrastructure LIbrary (ITIL)- Foundations Course provides a detailed introduction of terms, definitions, benefits, and relationships of the following function and processes as well as roles and responsibilities that supports them.

Attendees to IT-113: IT Infrastructure Library (ITIL) – Foundations Course will receive TechNow approved course materials and expert instruction.

Dates/Locations:

Date/Time Event
12/08/2025 - 12/11/2025
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
01/20/2026 - 01/23/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
04/07/2026 - 04/10/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
09/08/2026 - 09/11/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX
12/14/2026 - 12/17/2026
08:00 -16:00
IT-113: IT Infrastructure Library (ITIL) v4 – Foundations Course
TechNow, Inc, San Antonio TX

Duration: 3 Days

Course Objectives:

  • Service Desk
  • Incident Management
  • Problem Management
  • Configuration Management
  • Financial Management for IT
  • IT Service Continuity Management
  • Service Level Management
  • Change Management
  • Release Management
  • Capacity Management
  • Availability Management

Prerequisites:

  • Students should have some experience with the specification, development, installation and/or management of information technology.

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Course Overview:

CT-395: CompTIA CySA+ Cybersecurity Analyst is for IT professionals looking to gain IT security analyst skills, and for those following the recommended skills pathway to achieve cybersecurity mastery. It provides a bridge between CompTIA Security+ (CT-325) and CompTIA SecurityX (CT-425), thus completing a certification path within the CompTIA family of certifications. As attackers have learned to evade traditional signature-based solutions, an analytics-based approach has become extremely important. CySA+ applies behavioral analytics to the IT security market to improve the overall state of security. The CompTIA Cybersecurity Analyst (CySA+) certification verifies that successful candidates have the knowledge and skills required to configure and use threat detection tools, perform data analysis and interpret the results to identify vulnerabilities, threats and risks to an organization, with the end goal of securing and protecting applications and systems within an organization. Let us help you bridge this gap, and leave you prepared for the certification exam (CS0-003).

TechNow is a CompTIA partner uses official CompTIA CySA+ curriculum.

Dates/Locations:

Date/Time Event
12/01/2025 - 12/05/2025
08:00 -16:00
CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
03/02/2026 - 03/06/2026
08:00 -16:00
CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
06/01/2026 - 06/05/2026
08:00 -16:00
CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
08/24/2026 - 08/28/2026
08:00 -16:00
CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX
11/16/2026 - 11/20/2026
08:00 -16:15
CT-395: CySA+ Cybersecurity Analyst
TechNow, Inc, San Antonio TX

Duration: 5 Days

Course Objectives:

  • Threat Management
  • Vulnerability Management
  • Cyber Incident Response
  • Security Architecture and Tool Sets

Prerequisites: 

While there is no required prerequisite, the CompTIA CySA+ certification is intended to follow CT-325: Security+ or equivalent experience.  It is recommended for CompTIA CySA+ candidates to have the following:

  • 3-4 years of hands-on information security or related experience
  • Network+, Security+, or equivalent knowledge.

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Course Overview:

This hands-on training course builds your skills in the VMware ViewTM suite of products: VMware View Manager, VMware View Composer, and VMware® ThinAppTM.  Based on customer specification, this course can be based on View 4.x or 5.x, and ThinApp 4.x or 5.x releases.

Attendees to VM-325: VMware View: Install, Configure and Manage will receive TechNow approved course materials and expert instruction.

At the end of this course, you should understand the features and operations of View and be able to:

  • Install and configure View components
  • Create and manage dedicated and floating desktop pools
  • Deploy and manage linked-clone virtual desktops
  • Configure and manage desktops that run in local mode
  • Configure secure access to desktops through a public network
  • Use ThinApp to package applications

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Module 1: Course Introduction
  • Module 2: Introduction to VMware View
  • Module 3: View Connection Server
  • Module 4: View Desktops
  • Module 5: View Client Options
  • Module 6: View Administratory
  • Module 7: Configuring and Managing Linked Clones
  • Module 8: Local-Mode Desktops
  • Module 9: Command-Line Tools and Backup Options
  • Module 10: Managing VMware View Security
  • Module 11: View Manager Performance and Scalability
  • Module 12: VMware® ThinAppTM

Prerequisites:

  • VM-315: VMware Infrastructure: Install, Configure and Manage
  • Experience in Microsoft Windows Active Directory Administration
  • Experience with VMware vSphereTM
  • Before attending the course, students must be able to perform the following tasks:
    • Create a template in VMware vCenterTM Server and deploy a virtual machine from it
    • Modify a template customization file
    • Open a virtual machine console in vCenter Server and access the guest operating system
    • Configure Active Directory services

 

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Course Overview:

This course is designed for professionals that are expected to do malware analysis. A skills focus enables the student to better absorb the subject matter and perform successfully on the job.   This is not death by power point. The course is aligned with information assurance operators and executing hands-on labs. Lecture and labs walk the student through the knowledge required to truly understand the mechanics Reverse Engineering Malware.

Attendees to TN-999: Reverse Engineering Malware will receive TechNow approved course materials and expert instruction.

Date/Locations:

No Events

Duration: 5 days

Course Objectives:

  • Toolkit and Lab Assembly
  • Malware Code and Behavioral Analysis Fundamentals
  • Malicious Static and Dynamic Code Analysis
  • Collecting/Probing System and Network Activities
  • Analysis of Malicious Document Files
  • Analyzing Protected Executables
  • Analyzing Web-Based Malware
  • DLL Construction and API Hooking
  • Common Windows Malware Characteristics in x86 Assembly
  • Unpacking Protected Malware
  • In-Depth Analysis of Malicious Browser Scripts, Flash Programs and Office
  • In-Depth Analysis of Malicious Executables
  • Windows x86 Assembly Code Concepts for Revers-Engineering Memory Forensics for Rootkit Analysis

Prerequisites:

  • Strong understanding of core systems and network concepts
  • Exposure to programming and assembly concepts
  • Comfortable with command line access

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User: marcus.osullivan

Instructor comments: Good stuff. I like the beginning half where there was help from an additional instructor to facilitate fixing computer errors that inevitably popped up.

Facilities comments: The baby deer were neat! I like the resort.


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CCFE Core Competencies

  • Procedures and Legal Issues
  • Computer Fundamentals
  • Partitioning Schemes
  • Data Recovery
  • Windows File Systems
  • Windows Artifacts
  • Report writing (Presentation of Finding)
  • Procedures and Legal issues
  1. Knowledge of search and subjection and rules for evidence as applicable to computer forensics.
  2. Ability to explain the on-scene action taken for evidence preservation.
  3. Ability to maintain and document an environment consolidating the computer forensics.
  • Computer Fundamentals
  1. Understand BIOS
  2. Computer hardware
  3. Understanding of numbering system (Binary, hexadecimal, bits, bytes).
  4. Knowledge of sectors, clusters, files.
  5. Understanding of logical and physical files.
  6. Understanding of logical and physical drives.
  • Partitioning schemes
  1. Identification of current partitioning schemes.
  2. Understanding of primary and extended partition.
  3. Knowledge of partitioning schemes and structures and system used by it.
  4. Knowledge of GUID and its application.
  • Windows file system
  1. Understanding of concepts of files.
  2. Understanding of FAT tables, root directory, subdirectory along with how they store data.
  3. Identification, examination, analyzation of NTFS master file table.
  4. Understanding of $MFT structure and how they store data.
  5. Understanding of Standard information, Filename, and data attributes.
  • Data Recovery
  1. Ability to validate forensic hardware, software, examination procedures.
  2. Email headers understanding.
  3. Ability to generate and validate forensically sterile media.
  4. Ability to generate and validate a forensic image of media.
  5. Understand hashing and hash sets.
  6. Understand file headers.
  7. Ability to extract file metadata from common file types.
  8. Understanding of file fragmentation.
  9. Ability to extract component files from compound files.
  10. Knowledge of encrypted files and strategies for recovery.
  11. Knowledge of Internet browser artifacts.
  12. Knowledge of search strategies for examining electronic
  • Windows Artifacts
  1. Understanding the purpose and structure of component files that create the windows registry.
  2. Identify and capability to extract the relevant data from the dead registry.
  3. Understand the importance of restore points and volume shadow copy services.
  4. Knowledge of the locations of common Windows artifacts.
  5. Ability to analyze recycle bin.
  6. Ability to analyze link files.
  7. Analyzing of logs
  8. Extract and view windows logs
  9. Ability to locate, mount and examine VHD files.
  10. Understand the Windows swap and hibernation files.
  • Report Writing (Presentation of findings)
  1. Ability to conclude things strongly based on examination observations.
  2. Able to report findings using industry standard technically accurate terminologies.
  3. Ability to explain the complex things in simple and easy terms so that non-technical people can understand clearly.
  4. Be able to consider legal boundaries when undertaking a forensic examination